Restaurant Supervisor

The position of Event Manager on board a yacht is responsible for ensuring the overall guest experience on all public cruises and private charters. Successful candidates will possess the ability to stay calm and composed in a fast-paced environment and display the willingness to be a team player, handling bar duties and assisting with vessel preparation and closure. Days, evenings and weekend shifts available.

Essential Duties & Responsibilities:

• Review events at the beginning of the work week for discrepancies, conflicts, or questions. Communicate any issues
• Review contract with lead chef and sales manager (when available)
• Prepare diagrams based on guest count, client needs, and staffing level
• Gather additional items needed for event (beverages, supplies, paperwork, etc.)
• Be on board yacht at scheduled in time for crew, ready to start pre-shift meeting
• Supervise and manage crew while on HCE premises
• Review all contract details with crew and set expectation for the event. Be clear & concise.
• Assign & direct crew in their position related responsibilities, including sidework, resets, and cleaning of F&B areas.
• Monitor and evaluate all food, beverage, and service quality during event
• Take corrective action to ensure a successful function
• Support the onboard Operations staff with all safety requirements, while communicating essential information regarding the event.
• Completion of Senior Deckhand training, including, but not limited to, vessel operations, fire safety, CPR/AED, line handling, and First Aid.
• Full walkthrough of vessel after each event to ensure all areas are in "Show-Ready" condition.
• The individual occasionally must have the ability to move or lift up to 60 lbs.
• The individual must be able to travel up and down stairs without assistance.
• Planning/organizing - the individual prioritizes and plans work activities and uses time efficiently.
• Quality control - the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
• Quantity - meets productivity standards and completes work in a timely manner.
• Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and Security - the individual observes safety and security procedures and uses equipment and materials properly.
• Additional job duties assigned.

Minimum Qualifications:

• Minimum 6 months food service supervisory experience preferred
• Minimum 6 months hospitality experience, with knowledge of food, wine, and spirits
• 21 years or older
• Food Handler Certification required; TIPS certification desirable
• Excellent communication and customer service skills.
• Must be able to obtain a TWIC and MMC.
• Experience with a Point of Service (POS) system.
• Evenings, weekends and holiday shifts are often required. A Flexible schedule is required.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Additionally, City Experiences participates in the E-Verify program in certain locations.