Inside Sales Support

Inside Sales Support

Hoffman & Hoffman Inc

Charlotte, NC • On-site

Full-time

Posted 11 days ago


Job description

Position Title: Direct Sales Representative

Department: Sales

FLSA Status: Exempt— Sales

Reports To: Area Sales Manager


Have you been out of the workforce because you raised a family or wanted to enjoy the birth of your children and time with them during those sweet years or take some time to figure things out or what to do after high school or college or just looking to plot a new course?

Do you feel like you have that drive to push your mind and a desire to see new and incredible things in your community and surrounding area?

We’re not looking for ordinary professionals.

We want sharp thinkers who have personality. Why?

This career will have you working alongside technical experts in the commercial and industrial hvac market. You will be the first line to introduce yourself and our innovative brand to new clients in facilities in your local area.

You will get the opportunity to see client facilities in the industrial and commercial markets on the cutting edge of technology, from high end clothing designers’ facilities, to testing labs for skin care before they go to market, to whole food solution packaging that are destined to central America to help feed impoverished nations. You may see twenty-foot diameter toilet paper or even server rooms inside of mountains. Our footprint covers it all.

If you are tired of a desk job, want to be in all the latest industrial and commercial sites, enjoy working with all sorts of people, please send us your resume. We might be looking for you.

Hoffman Mechanical Solutions, Inc. is actively seeking qualified professionals who:

  • Mine information to help sales staff be successful
  • Create estimates and quote letters for sales staff as needed
  • Drive new sales for the company in a professional manner consistent with the company’s integrity and customer-care standards
  • Determine needs and provide solutions that solve the customer’s issues and generate a high rate of referral-based sales
  • Perform sales presentations, as outlined in company selling process, using approved company presentation materials and methods
  • Educate potential customers on value
  • Refine communication skills and improve customer satisfaction processes.
  • Keep appointments with customers as scheduled
  • Participate in training as requested
  • Demonstrate learning-retention and field-level application of knowledge and skills attained from all trainings provided
  • Stay in contact with the office while in the field and work from the office when not in the field
  • Follow company procedures for generating referrals
  • Participate in bi-weekly sales meetings
  • Perform other duties as assigned

Qualifications:

  • Bachelor’s Degree in Engineering, Math, Sciences or related field required
  • Goal oriented with a strong desire to succeed
  • 2 or more years’ experience in the HVAC industry preferred but not required
  • Minimum 2 years’ experience in similar role preferred (Inside Sales/Account Executive/Product Management)
  • Experience with Marketing / Project Management / Sales / Customer Service
  • Excellent customer service skills
  • Strong analytical, interpersonal & communication skills
  • Mechanically inclined
  • Solid organizational and sales pipeline management skills
  • Strong understanding of the psychology of sales
  • Highly developed interpersonal and analytical skills

Physical Demands and Work Conditions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

Physical Demands:

  • Normal office environment
  • Able to visually inspect all areas of customer sites
  • Use of step ladders
  • Occasionally lifts to 30lbs.
  • Proper PPE may be required in commercial environments (hard hat, safety glasses, ear plugs, safety vest, gloves and occasionally respirators)

Work Conditions:

  • Normal office conditions
  • Exposed to weather condition
  • Exposure to dusty and confining areas of a commercial space for short periods of time

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be constructed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc.

No phone calls or drop-ins, please.

EEO Employer/Vets/Disabled



Frequently asked questions

Q: What skills or qualities help someone succeed as a Inside Sales Representative?

A: To succeed as an Inside Sales Representative, key technical skills include proficiency in CRM software, data analysis, and product knowledge, as well as strong communication and negotiation skills. Soft skills such as adaptability, resilience, and a customer-centric mindset are also crucial, enabling reps to build strong relationships and navigate complex sales conversations. By combining these technical and soft skills, Inside Sales Representatives can effectively drive revenue growth, build customer loyalty, and advance in their careers through opportunities for leadership and professional development.

Q: What is the career path for a Inside Sales Representative?

A: A typical career path for an Inside Sales Representative involves progression from entry-level roles such as Sales Representative or Account Manager, to mid-level positions like Senior Sales Representative or Sales Team Lead, and eventually to senior roles like Sales Manager or Director of Sales. Key opportunities for skill development and professional growth in this role include honing sales and communication skills, learning industry-specific knowledge, and developing leadership and management abilities. Long-term career prospects for Inside Sales Representatives may include transitioning into executive roles, pursuing specialized sales functions like business development or account management, or exploring adjacent fields like sales training or sales operations.



Hoffman & Hoffman Inc job posting for a Inside Sales Support in Charlotte, NC with a salary of $38,500 to $57,600 Annually with a map of Charlotte location.