Full-time
Re-posted 7 days ago
Job description
Role: Associate Computer Operator - Junior IT Operations Support
Location: Fully onsite in Raleigh, North Carolina (Wake County).
Schedule: Monday through Friday, 8:00 AM - 5:00 PM.
Key Responsibilities & Environment:
- Monitor and support the efficient functioning of computer hardware and systems.
- Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
- Assign systems and maintain accurate hardware and equipment records.
- Provide basic troubleshooting and escalation support for hardware and system-related issues.
- Maintain recording logs, documentation, and operational records.
- Support security access processes and user setup activities.
- Perform equipment maintenance and coordinate replacements as needed.
- Work in a structured, customer-oriented, and detail-driven environment.
- Operate independently while managing daily operational responsibilities.
Candidate Requirements:
Experience: 1-2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.
Technical Skills:
- General knowledge of Windows operating systems
- Basic understanding of computer hardware and peripheral equipment
- Familiarity with inventory systems and asset tracking
- Basic troubleshooting and technical support skills
Preferred Background:
- Retail or customer service-oriented experience
- Housing industry experience is a plus
- Experience handling shipping and receiving processes
Core Competencies:
- Strong attention to detail
- Customer service mindset
- Ability to work independently
- Organizational and multitasking skills
- Reliability and accountability
Opportunity for the Candidate:
The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment.
Frequently asked questions
Q: What skills or qualities help someone succeed as a Computer Operator?
A: To succeed as a Computer Operator, key technical skills include proficiency in operating systems, network protocols, and hardware maintenance, as well as knowledge of database management and software applications. Soft skills such as strong problem-solving abilities, attention to detail, and effective communication skills are also crucial, enabling operators to troubleshoot issues, document procedures, and collaborate with teams. By combining these technical and soft skills, Computer Operators can efficiently manage computer systems, resolve technical issues, and contribute to the overall success of their organization, supporting their career growth and effectiveness in the role.
Q: What is the career path for a Computer Operator?
A: A Computer Operator typically starts as an entry-level role, progressing to roles such as Junior System Administrator or Help Desk Technician, where they develop skills in system maintenance, troubleshooting, and technical support. As they gain experience, they can move into mid-level positions like System Administrator or Network Administrator, where they oversee system operations, manage network infrastructure, and implement security measures. With further advancement, senior roles like Senior System Administrator or IT Manager become available, offering opportunities to lead teams, develop technical strategies, and drive organizational growth.
