FL-DCF-JAX-NER-ESS-Interview Clerk
FL-DCF-JAX-NER-ESS-Interview Clerk
Position: Pay0000/hr / 0000/hr
WORK ENVIRONMENT: This position will be customer facing helping customers, trouble shooting inquiries and issues, answering phones. They may be standing for an extended period of time through out the day.
JOB DESCRIPTION:
** Customer facing clerk helping clients with online application
** Answering phone calls
** Looking up information for customers
** Resetting customer passwords
SKILLS NEEDED:
** Excellent customer facing experience
** Excellent communication and listening skills
** Previous front receptionist experience a plus
** Ability to stay calm in stressful situations
** Basic computer skills required
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceAbility to speak and understand EnglishRequired0High School Diploma or equivalentRequired0Experience providing professional customer serviceRequired1YearsMust have solid work historyRequired0Excellent communication and listening skillsRequired0Basic computer skillsRequired0Ability to stay calm and tactful during stressful situationsRequired0Experience resolving customer complaintsHighly desired0Front desk customer facing experienceHighly desired0
Questions
No.QuestionQuestion1Your candidate's Pay Rate for this requisition must be 0000, vendor0000. Do you accept this requirement?Question2!!!! list your candidate's email address.Question3!!!! list the city and state where your candidate currently resides.Question4How soon can your candidate start if selected for this opportunity?Question5Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?Question6If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?Question7If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company's/candidate's expense?Question8Is your candidate aware this is a contract/temporary position, and the agency does not offer benefits including PTO and paid holidays? Question9This is a temporary/contract opportunity. As the supplier/employer, you are the party providing any benefits, including PTO or paid holidays. !!!! confirm you have counseled the candidate to make them aware of the work arrangements and compensation. Question10Did you attach the required CAI Right to Represent for this candidate (candidates will not be considered unless this requirement is satisfied)? Question11Does your candidate resume show at least 1 year of professional customer facing experience?Question12Does your candidate have any pre-planned time off, including doctor appointments within the 1st 90 days? Question13Is your candidate able to stand for long periods of time?