Restaurant Manager

We are looking for a Restaurant Manager or Assistant Restaurant Manager (1 Full time / 1 Part time) FOH to join our team. You will help wait staff deliver a high-quality menu and motivate our staff to provide excellent customer service.

Responsibilities

• Coordinate daily Front of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity.
• Ensure compliance with sanitation and safety regulations.
• Mange restaurants good image and suggest ways to improve it.
• Control operation costs and ID measures that cut waste.
• Promote the brand in local community.
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations

Requirements & Skills

• Proven work experience as a Restaurant manager or similar role.
• Proven customer service experience as a manager.
• Food & beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Familiarity with restaurant mgmt. software like Aloha
• Strong leadership, motivational and people skills
• Acute financial management skills
• Hospitality mgmt.. and/or Business degree is a plus but not necessary..