Full-time
Posted 25 days ago
Job description
Job Description:
We are seeking a highly organized, outgoing, and tech-savvy Sales & Business Development Associateto work directly under the Marketing Manager. This role plays a key part in driving revenue growth by managing inbound and outbound client communications, conducting intake calls, supporting pipeline progression, assisting with marketing execution, and helping move deals through to closing and follow-up.
The ideal candidate is professional, reliable, comfortable on the phone and in person, bilingual (Mandarin & English preferred), and up to date with AI tools, automation platforms, and digital marketing systems. This is a fast-paced, entrepreneurial environment that requires adaptability, initiative, and a proactive mindset.
Key Responsibilities:
Client Communication & Intake
- Conduct inbound and outbound client calls
Handle new client intake and qualification
Gather and organize client information accurately
Schedule consultations and follow-up meetings
Maintain strong, professional client relationships
Sales & Business Development Support
- Nurture leads and move prospects through the pipeline
Support closing efforts by preparing clients for final conversations
Follow up with warm leads and re-engage inactive prospects
Track conversations and consistently update CRM
Assist with deal coordination and post-closing follow-ups
Marketing & Digital Growth Support
- Assist with Google Ads campaign management and performance tracking
Support paid social media campaigns across platforms
Help optimize website content for SEO
Contribute to blog writing and content creation
Assist with social media content planning, posting, and reporting
Generate marketing performance reports and analytics insights
Administrative & CRM Management
- Maintain organized and accurate client records
Update pipeline status and generate reporting
Coordinate calendars and appointment confirmations
Assist with proposals and documentation as needed
Technology, AI & Automation
- Utilize AI tools and automation systems to streamline workflows
Leverage CRM systems, email automation, and scheduling software
Stay current with emerging AI and agent tools to increase efficiency
Adapt to evolving systems and wear multiple hats as the company grows
Qualification:
- Fluency in English required & Mandarin preferred
- At least 3 years experience in sales and business development related field.
Strong phone presence and communication skills
Outgoing, confident, client-facing personality
Reliable and detail-oriented
Comfortable in a fast-paced, evolving environment
Familiar with CRM systems
Experience with Google Ads and paid social platforms
Basic understanding of SEO principles
Experience with blog writing and digital content creation
Knowledge of AI tools, automation platforms, and digital workflows
Previous sales or business development experience preferred
Employer Description:
FSA Capital is a New York Citybased real estate development and investment firm focused on high-quality residential, commercial, and mixed-use projects across Queens, Brooklyn, and Long Island City. Headquartered in Flushing, we take a hands-on, end-to-end approach to creating spaces that deliver lasting value for tenants, buyers, and the communities we serve
Equal Opportunity Employer
FSA Capital is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Business Development Associate?
A: To succeed as a Business Development Associate, key technical skills include proficiency in CRM software, data analysis, and market research tools, as well as a strong understanding of sales strategies and industry trends. Essential soft skills include excellent communication and interpersonal skills, the ability to build strong relationships with clients and stakeholders, and a proactive, results-driven mindset. By combining these technical and soft skills, a Business Development Associate can effectively identify new business opportunities, build strong client relationships, and drive revenue growth, ultimately supporting their career advancement and effectiveness in the role.
Q: What is the career path for a Business Development Associate?
A: A Business Development Associate typically starts as an entry-level role, progressing to Business Development Manager, and eventually Senior Business Development Manager or Director of Business Development. Along the way, they develop skills in market research, sales strategy, relationship-building, and data analysis, with opportunities to specialize in industries such as technology, finance, or healthcare. Long-term, a Business Development Associate may transition into executive roles like Chief Revenue Officer or President, or pursue entrepreneurial ventures, leveraging their expertise in business growth and development.
