Communications Manager

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Work Location: Atlanta, GA

We are seeking a communications manager to support the work of the Emory Healthcare Population Health Collaborative (PHC). The PHC integrates Emory Healthcare’s growing primary care service line and affiliate physician network to expand value-based care to more than 400,000 individuals across Georgia. The entity is focused on accelerating performance of quality of care and overall health outcomes across its primary care clinics and network.

This candidate will be responsible for leading communications for the PHC while working closely with the media relations, patient communications and marketing teams as needed. Responsibilities include:

• Develop strategic communication plans for the primary care service line, payor relations, medical staff services, Emory Healthcare Network (EHN), etc.
• Partner with patient communications on provider departure letters, patient recapture letters and other collateral related to primary care services.
• Lead annual communication plan and tactics for the Provider Patient Safety Modules – regulatory trainings and influenza vaccine requirement.
• Create resources and presentations to support the EHN and primary care service line.
• Partner with media relations and marketing on external communications needs for PHC.
• Be a strategic communications partner to PHC and EHN executive leaders.

• The Internal Communications Manager role is an individual contributor who works with the communications team to support business partners across the Emory Healthcare system.
• The Internal Communication Manager will work with internal functions, including Human Resources, Emory Digital, clinical services and the executive leadership team to develop and implement communication strategies and manage day-to-day employee communication needs.
• The ideal candidate has strong experience supporting a range of internal communications needs within a large organization.
• Responsible for the integrated communication and promotion of internal communications in support of: Emory Digital (IT), HR, executive communications, operations communications support, etc.
• Create messages and communications that are detailed, accurate and concise, and tailored to the author, vehicle and audience on a range of topics that span departmentwide messaging, leadership communication, meeting presentations, video scripts, key messages and talking points
• Collaborate with others to develop and implement programs and communication materials for targeted audiences that enhance awareness and the utilization of division programs and services
• Creates effective promotional materials including articles, brochures, forms and flyers
• May design, coordinate and update organizational website and related websites to educate and promote activities and programs
• Lead projects as assigned. May be responsible for or assist in the management and allocation of funds associated with the daily operations of communication services
• Maintains records, documents, contacts and other sources of communication essential to the performance of duties
• Serves as an internal communication consultant for programs and services
• Performs related responsibilities as required
• Travel: Less than 10% of the time may be required
• Work Type: On-site employee

MINIMUM QUALIFICATIONS:

• Education - A bachelor's degree in communications, public relations, marketing or other related fields
• Experience - Five years of experience in the development of internal communication, marketing and informational materials, or equivalent combination of experience and education

Knowledge, skills, and ability requirements:

• Skills - Knowledge of publishing and other related software
• Understanding of IT/technological terms
• Design skills (e.g., Adobe Creative Cloud, Canva, PowerPoint) Video planning, creation, scripting and editing capabilities
• Knowledge of communications tools for internal and external communications (e.g., Salesforce, Wrike, content management systems, SharePoint)
• Knowledge of health care and health care technology
• Additional skills include basic graphic design capabilities, familiarity with communication tools and technology, experience managing an editorial calendar, as well as drafting and managing strategic communication plans

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-7 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.