$16 - $24/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
Dairy Queen rating
5.3
Based on 1,860 frontline employees who took The Breakroom Quiz
46th of 104 rated fast food restaurants
Job description
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!
Benefits:
- Health Insurance
- Paid Time Off
- Flexible Schedules
- On The Job Training
- Fun Work Environment
- Free Meals
- Free Uniforms
- Holiday Pay for all National Holidays
- (Closed Easter, Thanksgiving, Christmas Eve, Christmas Day, New Years Day)
Requirements:
- Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
- High School diploma or equivalent
- Proven track record of effectively managing COGS and labor
- Strong knowledge and application of safe food handling practices
- Must be ServSafe certifiable
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Ability to work in and out of different temperature ranges.
- Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
Functions:
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
- Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
- React to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit
- Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
- May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
- Weekend availability
- Day shift
- Night shift
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Employee discount
- Other
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Restaurant Assistant Manager?
A: To succeed as a Restaurant Assistant Manager, key technical skills include proficiency in point-of-sale systems, inventory management, and labor scheduling, as well as knowledge of food safety and sanitation protocols. Essential soft skills include strong communication and leadership abilities, conflict resolution skills, and the capacity to multitask and adapt to high-pressure situations. By combining these technical and soft skills, a Restaurant Assistant Manager can effectively support the general manager, drive sales growth, and foster a positive work environment, ultimately contributing to career advancement opportunities within the hospitality industry.
Q: What is the career path for a Restaurant Assistant Manager?
A: A Restaurant Assistant Manager typically starts as a Restaurant Manager or Shift Manager, overseeing daily operations and supporting the General Manager. As they gain experience, they can progress to roles such as Assistant General Manager, where they take on more strategic responsibilities, or move into specialized areas like Training and Development, or Operations Management. With significant experience and leadership skills, they can transition into senior roles like General Manager, Regional Manager, or even open their own restaurant or food service business.
