$18 - $20/hr
Full-time
Posted 17 days ago
Job description
Job Title: Receptionist
Location: Downtown Columbus, Ohio
Pay Rate: $18 - $20 per hour
Job Summary: We are seeking a highly organized, professional, and friendly Receptionist to be the first point of contact for our client's office in downtown Columbus. The ideal candidate will possess excellent communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently. This role is crucial in creating a positive first impression for all visitors and callers.
Responsibilities:
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Greet and welcome visitors with a warm and professional demeanor.
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Answer, screen, and forward incoming phone calls in a timely and courteous manner.
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Manage incoming and outgoing mail, packages, and deliveries.
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Maintain a tidy and organized reception area and common spaces.
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Schedule and confirm appointments and meetings.
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Assist with general administrative tasks, including data entry, filing, and scanning documents.
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Manage office supplies inventory and place orders as needed.
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Provide administrative support to various departments as requested.
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Handle inquiries from clients and the public, providing accurate information or directing them to the appropriate person.
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Perform other clerical receptionist duties such as photocopying, faxing, etc.
Qualifications:
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1-2 years of experience in a receptionist, administrative assistant, or customer service role, preferably in a professional office setting.
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Proficient in Microsoft Office Suite (Word, Excel, Outlook).
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Excellent verbal and written communication skills.
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Strong organizational and time management skills with the ability to prioritize tasks.
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Professional appearance and demeanor.
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Ability to work independently and as part of a team.
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Positive attitude and strong customer service orientation.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Receptionist?
A: To succeed as a Receptionist, key technical skills include proficiency in phone systems, computer software (such as Microsoft Office or Google Suite), and customer relationship management (CRM) tools. Essential soft skills include excellent communication and interpersonal skills, strong organizational and time management abilities, and a friendly and welcoming demeanor. These strengths enable Receptionists to effectively manage front-desk operations, provide exceptional customer service, and support the overall efficiency of the organization, ultimately contributing to their career growth and effectiveness in the role.
Q: What is the career path for a Receptionist?
A: A Receptionist's typical career progression involves starting as an entry-level Receptionist, then advancing to roles such as Administrative Assistant or Office Coordinator, where they develop skills in communication, organization, and time management. Mid-level roles, such as Executive Assistant or Team Lead, require further development of leadership and problem-solving skills, while senior roles, like Operations Manager or Customer Service Manager, involve strategic planning and team supervision. With experience and skill development, Receptionists can pursue long-term career prospects in management, human resources, or customer service, or transition into related fields like event planning, marketing, or human resources.
