About ACCESS MANAGEMENT
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Orlando, FL, US
Year founded
2008
$70K - $75K/yr
Full-time
Posted 9 days ago
Job description
The Portfolio Community Association Manager is responsible for providing the overall supervision of the Community Associations, including, but not limited to, property inspections amp; overall physical property maintenance, vendor amp; contract management, budgeting amp; invoice processing, interacts with internal and external customers including homeowners, vendors, board members and committee members. Performs all duties in accordance with Access Management’s policies, processes, and procedures and within the realm of the management philosophy.
Essential Duties amp; Responsibilities:
• Supervise the operation and administration of a portfolio of community associations in accordance with management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Conduct CC amp;R Inspections, generate violation notices and enforcement process.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor delinquency rates and collections process.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors are aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections, as necessary.
• Responsible for maintenance of records data base, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Oversee the AP process in accordance with home office processes and procedures.
• Draft Annual Budget in coordination with association controller and Board of Directors.
• Other duties as assigned.
Additional Duties and Responsibilities
• Practice and adhere to Access Management’s Service Standards.
• Conduct business at all times with the highest standards of personal, professional, and ethical standards.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing duties.
• Follow all policies and Standard Operating Procedures as instructed by management.
• Perform any range of special projects, tasks and other related duties as assigned.
Knowledge, Skills amp; Proficiencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
• Excellent people skills.
• Strong knowledge of Microsoft Applications, Vantaca software experience preferred.
• Excellent written and verbal communication.
• Ability to make sound business decisions and work effectively with little or no supervision.
• Strong Time Management.
• Strong Problem Solving and Conflict Management skills.
• Ability to successfully work with a wide range of personnel including vendors, personnel, office staff and all levels of management.
Tools amp; Equipment
Company issued laptop, mobile phone amp; vehicle reimbursement allowance, printer, office equipment.
Physical Requirements/Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to lift 25lbs.
• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
• Must be able to stand for long periods of time and be able to freely move about the office and properties.
• Must be able and willing to work a variety of hours in order to meet the requirements of the position, including evenings, weekends, and holidays.
This is a full-time position. There will be occasions when it is necessary to work various evenings, weekends, and holidays. Consistent and regular attendance is required however the position is flexible and manager can work remotely part of the time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Education amp; Experience
Current Florida Community Association Manager License Required
accessdifference.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Community Association Manager?
A: To succeed as a Community Association Manager, key technical skills include proficiency in property management software, knowledge of local laws and regulations governing community associations, and experience with budgeting and financial management. Soft skills such as excellent communication and interpersonal skills, conflict resolution abilities, and strong organizational and time management skills are also crucial, as they enable effective relationships with residents, board members, and vendors. By combining these technical and soft skills, a Community Association Manager can effectively manage community operations, resolve issues, and foster a positive living environment, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a Community Association Manager?
A: A Community Association Manager's typical career progression involves starting as an Assistant Manager or Entry-Level Manager, overseeing daily operations and learning the association's policies and procedures. As they gain experience, they can move into mid-level roles such as Operations Manager or Assistant Community Manager, where they'll take on more responsibility for budgeting, maintenance, and resident relations. Senior roles like Community Manager or Executive Director often require advanced skills in leadership, conflict resolution, and strategic planning, and may lead to opportunities in property management, real estate development, or non-profit management.
