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Workforce Management Coordinator Jobs (NOW HIRING)

HopeLink Behavioral Health

Workforce Analyst

Oakton, VA · On-site

$60K - $65K/yr

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and ... management, and analysis, or administrative coordination * Strong attention to detail ...

HopeLink Behavioral Health

Workforce Analyst

Oakton, VA · Remote

$60K - $65K/yr

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and ... management, and analysis, or administrative coordination * Strong attention to detail ...

AAA Washington

Workforce Coordinator

Bellevue, WA · On-site

$23.05 - $27.07/hr

WORKFORCE COORDINATOR WHAT YOU'LL DO: This role supports daily and short-term workforce scheduling ... In consultation with workforce stakeholders, focuses on executing schedules, managing changes, and ...

Introl

Workforce Coordinator

Chicago, IL · On-site

$65K - $70K/yr

Workforce Coordinator We are looking for a highly skilled and motivated Workforce Coordinator to ... Who we are At Introl, we specialize in large-scale GPU cluster deployments, managing up to 100,000 ...

Oscar Health

Program Lead, Workforce Management

Tempe, AZ · On-site

$67K - $89K/yr

We're hiring a Program Lead to join our Workforce Management team. Oscar is the first health ... Experience with project coordination or management in a matrixed organization * Contact center ...

New

Oscar Health

Program Lead, Workforce Management

Dallas, TX · On-site

$67K - $89K/yr

We're hiring a Program Lead to join our Workforce Management team. Oscar is the first health ... Experience with project coordination or management in a matrixed organization * Contact center ...

New

Oscar Health

Program Lead, Workforce Management

Dallas, TX · Remote

$67K - $89K/yr

We're hiring a Program Lead to join our Workforce Management team. Oscar is the first health ... Experience with project coordination or management in a matrixed organization * Contact center ...

New

Oscar Health

Program Lead, Workforce Management

Tempe, AZ · Hybrid

$67K - $89K/yr

We're hiring a Program Lead to join our Workforce Management team. Oscar is the first health ... Experience with project coordination or management in a matrixed organization * Contact center ...

New

Oscar Health

Program Lead, Workforce Management

Dallas, TX · Remote

$67K - $89K/yr

We\'re hiring a Program Lead to join our Workforce Management team. Oscar is the first health ... Experience with project coordination or management in a matrixed organization * Contact center ...

New

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Workforce Management Coordinator information

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How much do workforce management coordinator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for workforce management coordinator in the United States is $28.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $31.01 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Coordinator faces when balancing staffing needs with operational demands?

A Workforce Management Coordinator often faces the challenge of aligning employee schedules with fluctuating business needs, especially during peak periods or unexpected staff absences. Balancing optimal coverage without overstaffing requires strong analytical skills, attention to detail, and effective communication with team leads and department managers. Coordinators must also adapt quickly to changes and leverage workforce management software to forecast and adjust schedules proactively. Collaborating closely with HR and operations, they help ensure smooth workflow and maintain employee satisfaction.

What are Workforce Management Coordinators?

Workforce Management Coordinators are professionals responsible for ensuring that a company's staffing levels align with business needs. They handle tasks such as forecasting staffing requirements, scheduling employee shifts, monitoring attendance, and analyzing workforce data. Their goal is to maximize productivity and efficiency while minimizing labor costs and maintaining high levels of service. Workforce Management Coordinators often use specialized software to help with planning and reporting, and they serve as a bridge between management and staff to address scheduling concerns.

What is the difference between Workforce Management Coordinator vs Workforce Analyst?

AspectWorkforce Management CoordinatorWorkforce Analyst
CredentialsTypically requires a degree in business, operations, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in analytics, business, or related fields; certifications like Workforce Analytics Certification are beneficial
Work EnvironmentWorks in call centers, retail, or service industries managing scheduling and staffingWorks across industries analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teamsUsed by organizations seeking data-driven staffing insights across sectors

The main difference is that Workforce Management Coordinators focus on scheduling, staffing, and operational coordination, while Workforce Analysts analyze data to improve workforce efficiency. Both roles require similar skills and certifications but serve different functions within workforce planning.

What are the key skills and qualifications needed to thrive as a Workforce Management Coordinator, and why are they important?

To thrive as a Workforce Management Coordinator, strong analytical skills, attention to detail, and knowledge of workforce planning principles are essential, often supported by a degree in business, human resources, or a related field. Familiarity with workforce management software such as Kronos, NICE, or ADP, as well as proficiency in Excel, is typically required. Outstanding organizational skills, effective communication, and the ability to adapt to dynamic environments help individuals excel in this role. These skills ensure accurate staffing, efficient operations, and optimal resource allocation to meet business goals.
What cities are hiring for Workforce Management Coordinator jobs? Cities with the most Workforce Management Coordinator job openings:
What are the most commonly searched types of Workforce Management jobs? The most popular types of Workforce Management jobs are:
What states have the most Workforce Management Coordinator jobs? States with the most job openings for Workforce Management Coordinator jobs include:
Workforce Management Coordinator jobs near you
Infographic showing various Workforce Management Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $58,917 per year, or $28.3 per hour.
Workforce Specialist

Workforce Specialist

Black Box Corporation

Plano, TX

Full-time

Posted 2 days ago

New

Job description

 Job Description:

Required:

  • Bachelor's degree in Business, Operations, Engineering, or related field.
  • 1-4 years of experience in Workforce Management, Operations Planning, or similar roles.
  • Experience supporting 24/7 mission-critical environments (data centers, telecom, cloud, or similar).
  • Strong analytical and modeling skills (Excel, SQL, or similar tools).
  • Experience with WFM platforms (e.g., Kronos/UKG, NICE, Workday, or similar).
  • Experience in hyperscale or colocation data center environments.
  • Knowledge of capacity planning and infrastructure lifecycle management.
  • Familiarity with ITIL, incident management, or service operations frameworks.

Responsibilities: 

Workforce Administration
- Maintain workforce tracking systems and staffing databases.
- Verify employee assignment information, project placements, and workforce status changes.
- Audit workforce reports to ensure accuracy and completeness.
- Track employee utilization, availability, and bench status.
- Assist with workforce forecasting and manpower planning activities.
Reporting 
- Validate workforce reports prior to distribution to leadership.
- Generate weekly and monthly workforce metrics and staffing summaries.
- Monitor workforce dashboards and identify data discrepancies.
- Maintain workforce records including project assignments, start dates, training completion, and deployment status.
- Support leadership with ADHOC reporting requests.

-Timesheet audit and Expense reimbursement review. 
Mobilization Planning 
 - Assist in coordinating employee deployments to project sites.
- Track onboarding requirements including background checks, drug screens, training, and customer-specific requirements.
- Coordinate travel and lodging requests with appropriate departments.
- Monitor deployment readiness and escalate issues that may impact project start dates.
- Support workforce mobilization efforts during high-volume staffing periods.
Collaboration 
- Partner with Recruiting to track candidate onboarding progress.
- Work with Training teams to monitor training completion and deployment readiness.
- Coordinate with HR regarding employee status updates and workforce records.
- Communicate workforce updates to project managers and operational leadership.
- Support workforce planning meetings and staffing reviews.

-Collaborate with field staff on best practices 
Process Improvement
- Identify opportunities to improve workforce tracking and reporting processes.
- Assist in maintaining workforce procedures and documentation.
- Support implementation of workforce management tools and dashboards.
- Recommend process improvements that increase visibility and reporting accuracy. 

Why Black Box?  

Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth-both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.  

Equal Opportunity Employer-Black Box is an equal opportunity employer. We welcome applicants of every background and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status. 

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