ZipRecruiter

Log In

1

Workforce Management Coordinator Jobs (NOW HIRING)

Martin Marietta Materials

Logistics Coordinator

Manistee, MI · On-site

$18.25 - $24.25/hr

Logistics & Supply Management Coordinator The Logistics & Supply Management Coordinator is ... workforce, management, and outside resources * Results driven * Reliability * Pass required ...

Martin Marietta

Logistics Coordinator

Manistee, MI

$18.25 - $24.25/hr

Logistics & Supply Management Coordinator The Logistics & Supply Management Coordinator is ... workforce, management, and outside resources * Results driven * Reliability * Pass required ...

Martin Marietta

Logistics Coordinator

Manistee, MI

$18.25 - $24.25/hr

Logistics & Supply Management Coordinator The Logistics & Supply Management Coordinator is ... workforce, management, and outside resources * Results driven * Reliability * Pass required ...

Martin Marietta

Logistics Coordinator

Manistee, MI

$18.25 - $24.25/hr

Logistics & Supply Management Coordinator The Logistics & Supply Management Coordinator is ... workforce, management, and outside resources * Results driven * Reliability * Pass required ...

City of Tacoma

Workforce Coordinator

Tacoma, WA · On-site

$41.75 - $48.33/hr

Collaborating closely with management, this position will analyze historical data to make informed decisions regarding staffing requirements and proactively address any challenges in the contact ...

next page

Showing results 1-20

People also search for

All JobsWorkforce Management Coordinator Jobs

Workforce Management Coordinator information

See salary details

$16

$28

$54

How much do workforce management coordinator jobs pay per hour?

As of May 29, 2026, the average hourly pay for workforce management coordinator in the United States is $28.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Coordinator, and why are they important?

To thrive as a Workforce Management Coordinator, strong analytical skills, attention to detail, and knowledge of workforce planning principles are essential, often supported by a degree in business, human resources, or a related field. Familiarity with workforce management software such as Kronos, NICE, or ADP, as well as proficiency in Excel, is typically required. Outstanding organizational skills, effective communication, and the ability to adapt to dynamic environments help individuals excel in this role. These skills ensure accurate staffing, efficient operations, and optimal resource allocation to meet business goals.

What are the main challenges a Workforce Management Coordinator faces when balancing staffing needs with operational demands?

A Workforce Management Coordinator often faces the challenge of aligning employee schedules with fluctuating business needs, especially during peak periods or unexpected staff absences. Balancing optimal coverage without overstaffing requires strong analytical skills, attention to detail, and effective communication with team leads and department managers. Coordinators must also adapt quickly to changes and leverage workforce management software to forecast and adjust schedules proactively. Collaborating closely with HR and operations, they help ensure smooth workflow and maintain employee satisfaction.

What are Workforce Management Coordinators?

Workforce Management Coordinators are professionals responsible for ensuring that a company's staffing levels align with business needs. They handle tasks such as forecasting staffing requirements, scheduling employee shifts, monitoring attendance, and analyzing workforce data. Their goal is to maximize productivity and efficiency while minimizing labor costs and maintaining high levels of service. Workforce Management Coordinators often use specialized software to help with planning and reporting, and they serve as a bridge between management and staff to address scheduling concerns.

What is the difference between Workforce Management Coordinator vs Workforce Analyst?

AspectWorkforce Management CoordinatorWorkforce Analyst
CredentialsTypically requires a degree in business, operations, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in analytics, business, or related fields; certifications like Workforce Analytics Certification are beneficial
Work EnvironmentWorks in call centers, retail, or service industries managing scheduling and staffingWorks across industries analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teamsUsed by organizations seeking data-driven staffing insights across sectors

The main difference is that Workforce Management Coordinators focus on scheduling, staffing, and operational coordination, while Workforce Analysts analyze data to improve workforce efficiency. Both roles require similar skills and certifications but serve different functions within workforce planning.

What cities are hiring for Workforce Management Coordinator jobs? Cities with the most Workforce Management Coordinator job openings:
What are the most commonly searched types of Workforce Management jobs? The most popular types of Workforce Management jobs are:
What states have the most Workforce Management Coordinator jobs? States with the most job openings for Workforce Management Coordinator jobs include:
Workforce Management Coordinator jobs near you
Infographic showing various Workforce Management Coordinator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 82% Physical, 12% Hybrid, and 6% Remote job distribution, with an average salary of $58,917 per year, or $28.3 per hour.
Contact Center Workforce Management Analyst

Contact Center Workforce Management Analyst

Immersion Consulting

Mechanicsburg, PA • On-site

Full-time

Posted 4 days ago

Job description

Job Type
Full-time, Temporary
Description
The Workforce Management Analyst supports contact center operations by assisting with scheduling, staffing coordination, and performance monitoring. This role helps ensure the right resources are in place to meet service level expectations.
Immersion Consulting delivers high-quality contact center support for commercial financial services clients, with a focus on accuracy, compliance, and customer experience. Our teams operate in a structured, performance-driven environment, supporting both customers and internal stakeholders through efficient, professional service delivery.
All roles are based on site in Mechanicsburg, PA and support operations during standard business hours (typically between 8:00 AM - 8:00 PM, Monday through Friday, with assigned shifts).
Requirements
Key Responsibilities
Scheduling & Staffing Support
• Assist in creating and maintaining staff schedules based on forecasted demand
• Track and update schedule changes, time-off requests, and staffing adjustments
Real-Time Monitoring
• Monitor daily performance against service levels and staffing plans
• Identify variances and communicate recommended adjustments to supervisors
Reporting & Data Analysis
• Produce regular reports on schedule adherence, service levels, and performance trends
• Compare actual results to forecasts and highlight key variances
Forecasting Support
• Assist in analyzing historical data to support volume and staffing forecasts
• Maintain data accuracy within workforce management tools
Collaboration
• Partner with supervisors and leadership to support operational needs
• Communicate staffing risks or trends in a timely manner
Qualifications
Required
• 2-4 years of experience in contact center operations, workforce management, or analytics
• Strong Excel skills (e.g., pivot tables, basic formulas)
• Analytical mindset with attention to detail
Preferred
• Experience with workforce management tools
• Exposure to contact center scheduling or reporting
• Experience in high-volume environments
What Success Looks Like (6-12 Months)
• Produces accurate schedules and reliable reporting
• Effectively supports real-time operational needs
• Identifies trends that improve staffing efficiency
Growth Opportunities
• Senior WFM Analyst
• Capacity Planning / Forecasting roles
• Operations Strategy

Apply