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Workforce Management Coordinator Jobs in Virginia

ADP

Sr Workforce Planning Specialist

Norfolk, VA · On-site

The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for ... This role uses forecasting data, business trends, and workforce management tools to align staffing ...

Long Term Healthcare

Scheduling Coordinator

Roanoke, VA · On-site

$20 - $27/hr

Minimum of 2 years of scheduling, staffing coordination, or workforce management experience. * Healthcare, long-term care, or skilled nursing experience strongly preferred. * Proficiency with ...

Astrion

Management Support Specialist

Dahlgren, VA · On-site

$85K - $92K/yr

In this Management Support Specialist position, you will provide comprehensive training program administration, logistical facilities management, and technical platform coordination for the Workforce ...

ASTRION, INC.

Management Support Specialist

Dahlgren, VA · On-site

$85K - $92K/yr

In this Management Support Specialist position, you will provide comprehensive training program administration, logistical facilities management, and technical platform coordination for the Workforce ...

Astrion

Management Support Specialist

Dahlgren, VA · On-site

$85K - $92K/yr

In this Management Support Specialist position, you will provide comprehensive training program administration, logistical facilities management, and technical platform coordination for the Workforce ...

Workforce

Recruiter

Richmond, VA · On-site

The Recruiter will actively support recruiting operations through sourcing strategies, candidate engagement, workforce planning, onboarding coordination, and relationship management. This position ...

Workforce

Recruiter

Richmond, VA

The Recruiter will actively support recruiting operations through sourcing strategies, candidate engagement, workforce planning, onboarding coordination, and relationship management. This position ...

Accurate Personnel

On-Site Coordinator

Richmond, VA · On-site

$20 - $22/hr

On-Site Coordinator Location: Richmond, VA. │ Shift: 1st Shift or 2nd Shift│ Pay: $20-22/hr ... Agile Workforce Management: Manage field employees (attendance, coaching, and terminations) in an ...

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Workforce Management Coordinator information

See Virginia salary details

$16

$28

$54

How much do workforce management coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for workforce management coordinator in Virginia is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $30.72 per hour, depending on experience, location, and employer.

What are the main challenges a workforce management coordinator faces when balancing staffing needs with operational demands?

A Workforce Management Coordinator often faces the challenge of aligning employee schedules with fluctuating business needs, especially during peak periods or unexpected staff absences. Balancing optimal coverage without overstaffing requires strong analytical skills, attention to detail, and effective communication with team leads and department managers. Coordinators must also adapt quickly to changes and leverage workforce management software to forecast and adjust schedules proactively. Collaborating closely with HR and operations, they help ensure smooth workflow and maintain employee satisfaction.

What is a workforce management coordinator?

Workforce Management Coordinators are professionals responsible for ensuring that a company's staffing levels align with business needs. They handle tasks such as forecasting staffing requirements, scheduling employee shifts, monitoring attendance, and analyzing workforce data. Their goal is to maximize productivity and efficiency while minimizing labor costs and maintaining high levels of service. Workforce Management Coordinators often use specialized software to help with planning and reporting, and they serve as a bridge between management and staff to address scheduling concerns.

What is the difference between Workforce Management Coordinator vs Workforce Analyst?

AspectWorkforce Management CoordinatorWorkforce Analyst
CredentialsTypically requires a degree in business, operations, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in analytics, business, or related fields; certifications like Workforce Analytics Certification are beneficial
Work EnvironmentWorks in call centers, retail, or service industries managing scheduling and staffingWorks across industries analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teamsUsed by organizations seeking data-driven staffing insights across sectors

The main difference is that Workforce Management Coordinators focus on scheduling, staffing, and operational coordination, while Workforce Analysts analyze data to improve workforce efficiency. Both roles require similar skills and certifications but serve different functions within workforce planning.

What are the key skills and qualifications needed to thrive as a workforce management coordinator?

To thrive as a Workforce Management Coordinator, strong analytical skills, attention to detail, and knowledge of workforce planning principles are essential, often supported by a degree in business, human resources, or a related field. Familiarity with workforce management software such as Kronos, NICE, or ADP, as well as proficiency in Excel, is typically required. Outstanding organizational skills, effective communication, and the ability to adapt to dynamic environments help individuals excel in this role. These skills ensure accurate staffing, efficient operations, and optimal resource allocation to meet business goals.
What are the most commonly searched types of Workforce Management jobs in Virginia? The most popular types of Workforce Management jobs in Virginia are:
What cities in Virginia are hiring for Workforce Management Coordinator jobs? Cities in Virginia with the most Workforce Management Coordinator job openings:
Workforce Management Coordinator jobs near you

Workforce Management Specialist (hybrid)

System One

Vienna, VA • On-site

Contractor

PTO

Posted 18 hours ago

Posted today

Job description

Job Title: Workforce Management Specialist Location: Hybrid reporting to Vienna, VA or Pensacola, FL Shift (Time): 8:00am - 4:30pm (local time) Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Description: To provide operational support for Workforce Management functions. Initiate staffing requests, update schedules, and track, document, and support management to ensure employees' time is being recorded properly in the Workforce management system. Perform new hire onboarding and training and other related administrative responsibilities. Perform basic workforce management functions under close supervision. Responsibilities: • Create and modify schedules using WFM software • Monitor staffing schedule adherence real time to ensure performance is within pre-set parameters; work with management to resolve schedule adherence issues • Update staff schedules with up-to-date information, e.g., meal, break, and shift changes; technical problems, etc. • Assist in the coordination and appropriate allocation and availability of staff in order to achieve optimum WFM goals • Document and maintain SOP and reference tools/reports from scheduling software and other sources • Recommend procedural and operational guideline changes to improve operational efficiency • Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies • Evaluate departmental staffing needs, post open positions, and process department changes based on business needs • Maintain contact center, branch, collections specific abandon percentages by adjusting staff • Review staff requests for PTO, OT, leave and/or L&D workshops that are not processed automatically and approve or decline within guidelines • Maintain staffing data in multiple databases • Track and update correspondence data • Initiate requests for promotions, separations, and permanent schedule changes • Track and update attendance and work ticket requests in the Workforce Software system • Conduct training of workforce management systems with new hires, setting up profiles, logins, and voicemail • Perform other duties as assigned Qualifications: • Familiarity with workforce management processes, resource planning, and various workforce management systems (e.g., Verint scheduling software, CMS) • Exposure to workforce management environment • Exposure to in managing multiple priorities independently and/or in a team environment to achieve goals • Ability to work independently and in a team environment • Desired - Familiarity with the organization's functions, philosophy, operations and organizational objectives • Basic skill maintaining accuracy with attention to detail and meeting deadlines • Basic organizational, planning and time management skills • Basic skill communicating with all levels within an organization • Basic skill exercising initiative and using good judgment to make sound decisions • Basic skill research, analytical, and problem solving skills • Basic verbal and written communication skills #M1 #LI-VH1 Ref: #851-Rockville-S1