Manage follow-up questions/request from the carriers/vendors * Collect, summarize and analyze ... We understand flexibility is key to supporting an inclusive and diverse workforce and so we ...
Manage follow-up questions/request from the carriers/vendors * Collect, summarize and analyze ... We understand flexibility is key to supporting an inclusive and diverse workforce and so we ...
Project Controls Analyst
Calgary, AB · On-site
We embrace the unique identities, experiences and perspectives of our workforce, reflecting the ... The Project Controls Analyst reports to the Manager, Project Support - DA and plays a key role in ...
Quick apply
Project Controls Analyst
Calgary, AB · On-site
We embrace the unique identities, experiences and perspectives of our workforce, reflecting the ... The Project Controls Analyst reports to the Manager, Project Support - DA and plays a key role in ...
This effort is powered by a unique and diverse workforce fueled by a pride in what we do and what ... Capability to manage multiple monthly priorities and deadlines * Excellent communication ...
This effort is powered by a unique and diverse workforce fueled by a pride in what we do and what ... Capability to manage multiple monthly priorities and deadlines * Excellent communication ...
This effort is powered by a unique and diverse workforce fueled by a pride in what we do and what ... Capability to manage multiple monthly priorities and deadlines * Excellent communication ...
This effort is powered by a unique and diverse workforce fueled by a pride in what we do and what ... Capability to manage multiple monthly priorities and deadlines * Excellent communication ...
WFM Analyst
Calgary, AB · On-site
Management of schedule modifications * Monitor and control the scheduling email inbox. * Manage ... a workforce planning department (asset) * Proficiency in Nice-WFM, Verrint, Cisco and Avaya ...
WFM Analyst
Calgary, AB · On-site
Management of schedule modifications * Monitor and control the scheduling email inbox. * Manage ... a workforce planning department (asset) * Proficiency in Nice-WFM, Verrint, Cisco and Avaya ...
Genesys Cloud Architect
Calgary, AB · Remote
Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience with API integrations (REST/SOAP) and microservices architecture * Experience integrating Genesys ...
Quick apply
Genesys Cloud Architect
Calgary, AB · Remote
Workforce Management (WFM), call recording, and analytics; AI/ML capabilities * Hands-on experience with API integrations (REST/SOAP) and microservices architecture * Experience integrating Genesys ...
Project Controls Analyst II
Calgary, AB · On-site
We embrace the unique identities, experiences and perspectives of our workforce, reflecting the ... The Project Controls Analyst II reports to the Manager, Project Support - DA and plays a key role ...
Quick apply
Project Controls Analyst II
Calgary, AB · On-site
We embrace the unique identities, experiences and perspectives of our workforce, reflecting the ... The Project Controls Analyst II reports to the Manager, Project Support - DA and plays a key role ...
Track and analyze performance metrics including response times, quality scores, first-call ... Support workforce management by monitoring attendance, scheduling, and ensuring appropriate ...
Track and analyze performance metrics including response times, quality scores, first-call ... Support workforce management by monitoring attendance, scheduling, and ensuring appropriate ...
Technical Support Supervisor
Calgary, AB · On-site
Track and analyze performance metrics including response times, quality scores, first-call ... Support workforce management by monitoring attendance, scheduling, and ensuring appropriate ...
Quick apply
Technical Support Supervisor
Calgary, AB · On-site
Track and analyze performance metrics including response times, quality scores, first-call ... Support workforce management by monitoring attendance, scheduling, and ensuring appropriate ...
Own and manage ERP operational tickets (L1/L2), including intake, triage, investigation, resolution, and escalation when required. * Debug and resolve ERP-related issues by analyzing configurations ...
New
Own and manage ERP operational tickets (L1/L2), including intake, triage, investigation, resolution, and escalation when required. * Debug and resolve ERP-related issues by analyzing configurations ...
New
Technical Lead, Development
Calgary, AB · On-site
Payworks is a leading workforce management solutions provider and multi-year winner of the Canada ... Analysts and Team Leads to define project scope, establish timelines and milestones, and allocate ...
Technical Lead, Development
Calgary, AB · On-site
Payworks is a leading workforce management solutions provider and multi-year winner of the Canada ... Analysts and Team Leads to define project scope, establish timelines and milestones, and allocate ...
AML/ATF Analyst
Saint Albert, AB · On-site
... management. Throughits national platform, the firm combines entrepreneurial agility ... Canada ICI is committed to building a diverse, equitable, and inclusive workforce and welcomes ...
AML/ATF Analyst
Saint Albert, AB · On-site
... management. Throughits national platform, the firm combines entrepreneurial agility ... Canada ICI is committed to building a diverse, equitable, and inclusive workforce and welcomes ...
Occupational Therapist
Fort Mcmurray, AB · On-site +1
Athabasca Workforce Solutions Inc. (AWS) specializes in providing Recruitment Solutions based on ... Knowledge, Skills and Abilities Knowledge and experience in movement analysis, handling skills ...
Occupational Therapist
Fort Mcmurray, AB · On-site +1
Athabasca Workforce Solutions Inc. (AWS) specializes in providing Recruitment Solutions based on ... Knowledge, Skills and Abilities Knowledge and experience in movement analysis, handling skills ...
Market Intelligence Analyst
Calgary, AB · On-site
Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a ... We are committed to building and maintaining a workforce diverse in experience, skills and ...
Market Intelligence Analyst
Calgary, AB · On-site
Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a ... We are committed to building and maintaining a workforce diverse in experience, skills and ...
Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a ... We are committed to building and maintaining a workforce diverse in experience, skills and ...
Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a ... We are committed to building and maintaining a workforce diverse in experience, skills and ...
... and temporary workforce housing solutions, along with a digital marketplace for business-to ... Reporting to the General Manager, Tax, this role will have the opportunity to be involved in a ...
... and temporary workforce housing solutions, along with a digital marketplace for business-to ... Reporting to the General Manager, Tax, this role will have the opportunity to be involved in a ...
... and temporary workforce housing solutions, along with a digital marketplace for business-to ... Reporting to the General Manager, Tax, this role will partner with other teams across Canada to ...
New
... and temporary workforce housing solutions, along with a digital marketplace for business-to ... Reporting to the General Manager, Tax, this role will partner with other teams across Canada to ...
New
Oversee integration strategy with CRM, workforce management, and backend systems. * Amazon Connect ... Amazon Connect Contact Lens & analytics * Design scalable, secure, and cost-optimized AWS ...
Oversee integration strategy with CRM, workforce management, and backend systems. * Amazon Connect ... Amazon Connect Contact Lens & analytics * Design scalable, secure, and cost-optimized AWS ...
Database Administrator
Calgary, AB · Hybrid
Payworks is a leading workforce management solutions provider and multi-year winner of the Canada ... Strong analytical and problem-solving skills with the ability to manage multiple priorities ...
Database Administrator
Calgary, AB · Hybrid
Payworks is a leading workforce management solutions provider and multi-year winner of the Canada ... Strong analytical and problem-solving skills with the ability to manage multiple priorities ...
Senior Business Analyst, Workday HCM
CA$80K - CA$131K/yr
What you'll do Reporting to the Chapter Manager, Workday & HR Platforms, the Senior Business ... workforce thriving. This role will provide day to day support on the delivery of Workday ...
Senior Business Analyst, Workday HCM
CA$80K - CA$131K/yr
What you'll do Reporting to the Chapter Manager, Workday & HR Platforms, the Senior Business ... workforce thriving. This role will provide day to day support on the delivery of Workday ...
Workforce Management Analyst information
See Alberta salary details
$12.98 - $16.59
10% of jobs
$19.80 is the 25th percentile. Wages below this are outliers.
$16.59 - $20.19
17% of jobs
$20.19 - $23.80
11% of jobs
The median wage is $27.25 / hr.
$23.80 - $27.40
13% of jobs
$27.40 - $31.01
10% of jobs
$31.01 - $34.62
14% of jobs
$34.95 is the 75th percentile. Wages above this are outliers.
$34.62 - $38.22
9% of jobs
$38.22 - $41.83
11% of jobs
$41.83 - $45.43
1% of jobs
$45.43 - $49.04
1% of jobs
$49.04 - $52.64
4% of jobs
$12
$30
$52
How much do workforce management analyst jobs pay per hour?
What is a workforce management analyst?
A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.
What does a workforce management analyst do?
What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?
How does a workforce management analyst typically collaborate with operations and HR teams to optimize staffing levels?
What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?
| Aspect | Workforce Management Analyst | Workforce Planning Analyst |
|---|---|---|
| Primary Focus | Optimizing staffing, scheduling, and real-time workforce operations | Strategic forecasting and long-term staffing plans |
| Skills & Certifications | Data analysis, scheduling tools, communication skills | Data analysis, forecasting, industry knowledge |
| Work Environment | Contact centers, customer service, operations | Corporate planning, HR, operations departments |
| Common Usage | Used in call centers, retail, healthcare | Used in large organizations, consulting firms |
While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.
Is a Workforce Management Analyst a good career?
What are popular job titles related to Workforce Management Analyst jobs in Alberta?
For Workforce Management Analyst jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst jobs in Alberta look for?
The top searched job categories for Workforce Management Analyst jobs in Alberta are:
What are popular job titles related to Workforce Management Analyst jobs in AB?
For Workforce Management Analyst jobs in AB, the most frequently searched job titles are:

Full-time
Medical, Dental, Life
Re-posted 5 days ago
Willis Towers Watson rating
8.3
Based on 44 frontline employees who took The Breakroom Quiz
37th of 150 rated financial services
Job description
As a Health & Benefits Financial Analyst you will support a wide variety of projects involving the design, funding, measurement, and financial analysis of the full spectrum of employer health and benefit programs including medical, dental, life, disability, voluntary benefits, etc., and will contribute to a client's benefits strategy through managing the entire carrier procurement and negotiation process.
You will serve as key team member on select projects, interface with client service teams and global delivery centers to contribute to analyses and client deliverables, ensuring quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management, negotiation, and communication skills by working on cutting edge projects alongside leaders in the industry.
The Role
- Play an active support role in multiple client teams developing financial analyses, outputs and client deliverables across a regional team as well as project management.
- Develop working proficiency of core financial, actuarial and analytics theories, models and tools.
- Support accurate and reliable claim reporting and financial modeling to guide client decisions.
- Deepen knowledge of all broad-based benefit programs (e.g., health care, pharmacy, wellbeing, life, disability, voluntary benefits, etc.)
- Develop and assist with financial modeling of benefit plan designs, cost avoidance/funding strategies, and budget projections and rate/contribution development
- Take responsibility for execution of specific tasks that contribute to financial, analytical and placement deliverables for clients, with guidance and adherence to stated deadlines.
- Manage follow-up questions/request from the carriers/vendors
- Collect, summarize and analyze proposal findings; support negotiations, make recommendations for finalist carriers, and communication to carriers
- Design and manage placement (renewal/marketing) deliverables with a strict adherence to stated deadlines
- Increase efficiency within client teams by identifying ways to improve processes
- Build relationships internally and collaborate effectively on cross-functional teams
- Partner with Global Delivery Centers and Client Service teams to deliver superior project management.
- Comply with internal excellence and compliance requirements
- Contribute to the development of new intellectual capital
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Requirements
- 2+ years' experience dealing with the financials of health and benefit plans, ideally gained in a benefit consulting/brokerage firm or at a health insurance company, preferred; alternatively, some exposure to, and interest in, health and benefits plans
- Well organized, detail oriented and strong project management skills
- Strong analytics capabilities with an ability to identify inconsistencies in data, identify and resolve complex issues
- Passion for solving problems and sharing solutions
- Excellent written and verbal communication skills
- Proven ability to manage multiple projects simultaneously
- Self-starter attitude and ability to establish priorities, work independently with limited supervision and as part of a team
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint
- Provincial Life and Health license required within 180 days of joining
- Relevant financial experience and/or Bachelors or Master's degree in mathematics, statistics, finance, public health, health management, actuarial science or any other major with significant quantitative course work
Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.
Equal Opportunity Employer
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
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