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Workforce Management Analyst Jobs in Alberta (NOW HIRING)

People Corporation

Benefits Analyst

Calgary, AB

CA$70K - CA$75K/yr

Contribute to the overall design and management of group medical, dental, life, disability and ... We are dedicated to building a workforce that reflects the diversity of the communities in which we ...

Tcenergy

Financial Analyst

Calgary, AB · Hybrid

Reporting to the Manager, PES Financial Analytics, you will lead the development of robust ... workforce in Canada, the U.S. and Mexico. #LI-Hybrid About our business We are a leader in North ...

Trans Alta

Senior Analyst, Payroll

Calgary, AB · Hybrid

Reporting to the Manager, Payroll & HR Data, you'll play a critical role in maintaining payroll ... S. payroll processing for a multi-state and union workforce, ensuring accuracy, compliance, and ...

TransAlta

Senior Analyst, Payroll

Calgary, AB · Hybrid

Reporting to the Manager, Payroll & HR Data, you'll play a critical role in maintaining payroll ... S. payroll processing for a multi-state and union workforce, ensuring accuracy, compliance, and ...

BrokerLink

Commission Analyst

Calgary, AB · Hybrid

Reporting to the Manager, Finance, this role operates in a challenging, fastpaced environment ... workforce, and a rapidly growing organization. The Commission Analyst will play a key role during a ...

City of Red Deer

Policy Analyst

Red Deer, AB

CA$47.31 - CA$49.80/hr

... and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting ... Policy Administration & Governance - Manage the corporate policy lifecycle, including maintenance ...

Trafigura

Application Support Analyst

Calgary, AB · On-site

Managing to bring everyone from different teams shortly into call to drive for quick resolution ... diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other ...

Tcenergy

Contract Analyst

Calgary, AB · Hybrid

Oversee management of the Contract Administration lifecycle (negotiation to issue / close ... workforce in Canada, the U.S. and Mexico. #LI-Hybrid About our business We are a leader in North ...

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All JobsWorkforce Management Analyst JobsWorkforce Management Analyst Jobs in Alberta

Workforce Management Analyst information

See Alberta salary details

$12

$30

$52

How much do workforce management analyst jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for workforce management analyst in Alberta is $30.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $36.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst, and why are they important?

To thrive as a Workforce Management Analyst, you need strong analytical skills, experience in data analysis, and a background in business, mathematics, or a related field. Proficiency with workforce management software (e.g., NICE, Genesys, Verint), advanced Excel skills, and sometimes certification in workforce management are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication help analysts interpret data and collaborate with stakeholders. These skills are essential for optimizing staffing, improving operational efficiency, and supporting data-driven decision-making in dynamic environments.

What is the role of a workforce analyst?

A workforce management analyst is responsible for analyzing staffing levels, scheduling, and productivity to optimize workforce efficiency. They use data analysis tools and forecasting techniques to ensure adequate staffing and improve operational performance.

Is a WFM analyst a good career?

A Workforce Management Analyst is a valuable role focused on optimizing staffing, scheduling, and resource allocation using tools like Excel and workforce management software. It offers opportunities for career growth, analytical skill development, and can lead to roles in operations or management within various industries.

What Is a Workforce Management Analyst?

A workplace management analyst observes a company to develop strategies to improve overall operations. As a workforce management analyst, your primary job duties include interviewing staff, observing the team in action, reading through company manuals, and collecting information related to company finances and spending. You then analyze this data and help the management team develop a plan to improve staff performance. The career requires at least a bachelor’s degree, usually in business or human resources. Additional qualifications include strong communication skills and experience with data analysis. Though some workplace management analysts work for a single organization, many work as consultants for a variety of companies.

What does a Workforce Management Analyst do?

A Workforce Management Analyst is responsible for analyzing staffing needs, forecasting workload, and ensuring that the right number of employees are scheduled to meet business demands. They use data analysis and various software tools to optimize employee schedules, monitor real-time operations, and recommend improvements for efficiency. Their work helps organizations maintain productivity, reduce labor costs, and improve customer service by ensuring adequate coverage during peak times.

What is the difference between Workforce Management Analyst vs Workforce Planning Analyst?

AspectWorkforce Management AnalystWorkforce Planning Analyst
Primary FocusOptimizing staffing, scheduling, and real-time workforce operationsStrategic forecasting and long-term staffing plans
Skills & CertificationsData analysis, scheduling tools, communication skillsData analysis, forecasting, industry knowledge
Work EnvironmentContact centers, customer service, operationsCorporate planning, HR, operations departments
Common UsageUsed in call centers, retail, healthcareUsed in large organizations, consulting firms

While both roles involve workforce data analysis, the Workforce Management Analyst focuses on daily staffing and scheduling, ensuring operational efficiency. The Workforce Planning Analyst emphasizes strategic forecasting and long-term staffing strategies. Both roles require analytical skills and industry knowledge but serve different organizational needs.

How does a Workforce Management Analyst typically collaborate with operations and HR teams to optimize staffing levels?

A Workforce Management Analyst works closely with both operations and HR teams to ensure staffing aligns with business needs. They analyze historical data and forecast demand, then communicate recommendations to operations managers for scheduling adjustments. Regular meetings with HR help address hiring needs or skills gaps, and analysts often provide actionable insights to both departments to enhance efficiency. This collaboration ensures the right number of staff are available at the right times, improving overall productivity and employee satisfaction.

How to become a WFM analyst?

To become a Workforce Management (WFM) analyst, candidates typically need a bachelor's degree in business, operations, or a related field. Relevant skills include data analysis, proficiency with WFM software, and understanding of scheduling and forecasting. Gaining experience through internships or entry-level roles in operations or analytics can also be beneficial.

What is the salary of WFM analyst in Amazon?

The salary of a Workforce Management (WFM) Analyst at Amazon typically ranges from $50,000 to $80,000 per year, depending on experience, location, and level. Entry-level analysts may earn closer to the lower end, while experienced professionals or those in high-cost areas can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
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Workforce Management Analyst jobs near you
Benefits Analyst

Benefits Analyst

People Corporation

Calgary, AB

CA$70K - CA$75K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 3 days ago

Job description

The Benefits Analyst will provide group benefits consulting support, including design and financial management for clients and prospects. The Benefits Analyst will work closely with internal consulting teams, interface with vendors, support client deliverables, and ensure quality standards are met.
The Benefits Analyst will:

  • Contribute to the overall design and management of group medical, dental, life, disability and special risk benefits for clients

  • Perform annual renewal analysis and negotiations with carriers; prepare client reports and presentations

  • Complete experience reporting, budget projections and reviewing plan financial performance

  • Review financial statements for accuracy and adherence to underwriting agreements

  • Gather data and determine cost impact for plan design changes

  • Conduct marketings; including preparing and submitting specifications, analysis, cost comparisons and recommendations on marketing responses, and preparing marketing report

  • Support the consulting team in preparing documents for client presentations and meetings

  • Participate in industry conferences, seminars, etc. in order to keep abreast of industry trends and activities

  • Build relationships with clients, carriers, and internal, cross-functional teams

To be successful as a Benefits Analyst with People Corporation, you will need:

  • Post secondary diploma or degree in business, mathematics or related disciplines

  • 1-2 years' experience in analyst or related role

  • Advanced competency with Microsoft Excel

  • Proficiency with Word, PowerPoint and Outlook

  • Strong analytical skills

  • Excellent organizational skills with strong attention to detail and high level of accuracy

  • Ability to manage and prioritize competing demands in order to meet client and company needs

  • Ability to work independently and in a team environment

  • Strong written and verbal communication skills

  • Excellent interpersonal skills

  • Sensitivity to confidential information

All-star candidates will have:

  • Experience in group benefits

  • Knowledge of Canadian benefits industry and group benefits financial underwriting requirements for all types of employee benefits plans

  • Experience with dashboards such as PowerBi or Tableau

What's in it for you:

  • Learn by working alongside our experts

  • Extended health care and dental benefits

  • A retirement savings plan with company contributions

  • A suite of Health & Wellness offerings

  • Mental Health programs and support for you and your family

  • Assistance for the completion of industry designations

  • Competitive compensation


At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

The base salary for this position is between $70,000 - $75,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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