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Windows Support Engineer Jobs (NOW HIRING)

krg technology inc

Windows Support

Redmond, WA · On-site

Windows Support Location: Redmond WA Duration: Full Time 3 + years of technical support experience ... The successful Support Engineer has the drive and intellectual horsepower to resolve difficult ...

Zortech Solutions

Windows IIS Engineer

Jersey City, NJ · On-site

Windows IIS Engineer W2 candidates-Open to all visas. Location: Pennington New Jersey (Hybrid) 3 days (Only Nearby candidates) Note : We are looking for someone who has good experience with windows ...

Zortech Solutions

Windows IIS Engineer

Pennington, NJ · On-site

Windows IIS Engineer W2 candidates-Open to all visas. Location: Pennington New Jersey (Hybrid) 3 days (Only Nearby candidates) Note : We are looking for someone who has good experience with windows ...

Tria Federal

Windows IIS Engineer

Suitland, MD · On-site

We are proud to employ and support military veterans who bring mission-first mindset, technical ... Windows IIS Engineer At Tria Federal , we are a premier middle-market technology services provider ...

Tria Federal

Windows IIS Engineer

Suitland, MD

Windows IIS Engineer At Tria Federal , we are a premier middle-market technology services provider ... Managing Windows IIS server day-to-day support. * Managing Web application infrastructure.

Tria Federal

Windows IIS Engineer

Suitland, MD · On-site

We are proud to employ and support military veterans who bring mission-first mindset, technical ... Windows IIS Engineer At Tria Federal , we are a premier middle-market technology services provider ...

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Windows Support Engineer information

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How much do windows support engineer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for windows support engineer in the United States is $44.10, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $54.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Windows Support Engineer, and why are they important?

To thrive as a Windows Support Engineer, you need strong knowledge of Windows operating systems, troubleshooting techniques, and a background in computer science or related IT qualifications. Familiarity with Active Directory, Microsoft Exchange, remote desktop tools, and industry certifications such as CompTIA or Microsoft Certified Solutions Associate (MCSA) is highly valued. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These abilities are crucial for efficiently resolving user issues, maintaining system reliability, and delivering a high standard of technical support.

What does a Windows Support Engineer do?

A Windows Support Engineer is responsible for troubleshooting, maintaining, and supporting Windows operating systems and related software in an organization. They assist users with technical issues, perform system updates, ensure security protocols are followed, and may also help with network connectivity problems. Their goal is to keep Windows-based environments running smoothly and efficiently by resolving user problems and implementing best practices. They often work closely with other IT professionals to deliver comprehensive support.

What is the difference between Windows Support Engineer vs Network Support Specialist?

AspectWindows Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Windows SupportCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, IT support teams, enterprise environmentsNetwork operations centers, infrastructure teams
Employer & Industry UsageIT service providers, corporate IT departmentsTelecom, data centers, large organizations

While both roles support IT infrastructure, Windows Support Engineers focus on troubleshooting and maintaining Windows operating systems, whereas Network Support Specialists handle network hardware and connectivity issues. The roles often overlap in organizations, but their core responsibilities and certifications differ, making each role specialized in distinct areas of IT support.

What are some common challenges Windows Support Engineers face when troubleshooting user issues, and how can they effectively overcome them?

Windows Support Engineers often encounter challenges such as diagnosing problems with limited information, managing diverse hardware and software configurations, and addressing urgent requests under tight deadlines. To effectively overcome these challenges, engineers rely on strong problem-solving skills, thorough documentation, and clear communication with users. Staying current with the latest Windows updates and utilizing remote support tools can also greatly enhance efficiency and accuracy when resolving issues.
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What are popular job titles related to Windows Support Engineer jobs? For Windows Support Engineer jobs, the most frequently searched job titles are:
Windows Support Engineer jobs near you
Infographic showing various Windows Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $91,722 per year, or $44.1 per hour.

Windows Support

krg technology inc

Redmond, WA • On-site

Full-time

Re-posted 16 days ago

Job description

Company Description

Ajith

KRG Technologies, Inc.,

ajith(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct : 661-367-8000 Ext : 310


Job Description

Job Title: Windows Support

Location: Redmond WA

Duration: Full Time

Job Description:

3 + years of technical support experience in Windows Platform, Operating System, Virtualization, basic Networking, and System Administration etc.

Having Azure domain experiences is a big asset.

Soft Skills

  • Leadership - handle technically challenging and politically sensitive customer situations
  • Strong communications skills - Excellent spoken and written English communication skills
  • Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
  • The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
  • Demonstrable troubleshooting skills
  • Cross-team collaboration

Platform (windows /Windows Azure) Skills

  • Experience in Windows & Windows Azure Platform services
  • Understanding of Virtualization concepts and virtual system administration
  • Familiarity with system management tools such as SCOM
  • Experience with Hyper-V configuration and administration
  • Azure Platform development and deployment concepts
  • Familiarity with development: tools, language, process, methods, troubleshooting
  • Operating System/Virtualization
  • Familiarity with Active Directory, Security, OS Internals concepts
Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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