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Windows Support Engineer Jobs (NOW HIRING)

ManTech

Windows Engineer

Virginia Beach, VA · On-site

MANTECH seeks a motivated, career and customer-oriented Windows Engineer to join our team in ... Supports the growth of the network enclave in capability, capacity, and user base, as well as ...

Robinhood

Support Engineer

Westlake, TX

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable ... You will support daily ticket delivery, troubleshoot MacOS, Windows, iOS, Android, AV, SaaS, MDM ...

CYNET SYSTEMS

Support Engineer

Hudson, NY · On-site

$38 - $41/hr

The Support Engineer will work with post-production engineering teams to stage and test user ... Proficiency in Active Directory, MFA administration, and Windows administration. * PowerShell ...

Robinhood

Support Engineer

Westlake, TX · On-site

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable ... You will support daily ticket delivery, troubleshoot MacOS, Windows, iOS, Android, AV, SaaS, MDM ...

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All JobsWindows Support Engineer Jobs

Windows Support Engineer information

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$24

$44

$58

How much do windows support engineer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for windows support engineer in the United States is $44.10, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $54.81 per hour, depending on experience, location, and employer.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or cybersecurity can earn $500,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. These roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high compensation packages.

What are the key skills and qualifications needed to thrive as a Windows Support Engineer, and why are they important?

To thrive as a Windows Support Engineer, you need strong knowledge of Windows operating systems, troubleshooting techniques, and a background in computer science or related IT qualifications. Familiarity with Active Directory, Microsoft Exchange, remote desktop tools, and industry certifications such as CompTIA or Microsoft Certified Solutions Associate (MCSA) is highly valued. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These abilities are crucial for efficiently resolving user issues, maintaining system reliability, and delivering a high standard of technical support.

How much do Microsoft support engineers make?

Microsoft support engineers typically earn between $60,000 and $100,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What is L1 L2 L3 support engineer?

A Windows Support Engineer often works at different support levels: L1 (Level 1) handles basic issues and initial troubleshooting, L2 (Level 2) manages more complex problems requiring deeper technical knowledge, and L3 (Level 3) involves advanced troubleshooting and often includes engineering or development tasks. Progression through these levels typically requires increasing technical expertise, certifications, and experience with tools like remote support software and diagnostic utilities.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud infrastructure can earn $300,000 or more annually, especially with extensive experience, advanced skills, and relevant certifications. High-level roles often involve leadership responsibilities, complex problem-solving, and working with cutting-edge technologies in competitive industries.

What does a Windows Support Engineer do?

A Windows Support Engineer is responsible for troubleshooting, maintaining, and supporting Windows operating systems and related software in an organization. They assist users with technical issues, perform system updates, ensure security protocols are followed, and may also help with network connectivity problems. Their goal is to keep Windows-based environments running smoothly and efficiently by resolving user problems and implementing best practices. They often work closely with other IT professionals to deliver comprehensive support.

What is the difference between Windows Support Engineer vs Network Support Specialist?

AspectWindows Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Windows SupportCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, IT support teams, enterprise environmentsNetwork operations centers, infrastructure teams
Employer & Industry UsageIT service providers, corporate IT departmentsTelecom, data centers, large organizations

While both roles support IT infrastructure, Windows Support Engineers focus on troubleshooting and maintaining Windows operating systems, whereas Network Support Specialists handle network hardware and connectivity issues. The roles often overlap in organizations, but their core responsibilities and certifications differ, making each role specialized in distinct areas of IT support.

What are some common challenges Windows Support Engineers face when troubleshooting user issues, and how can they effectively overcome them?

Windows Support Engineers often encounter challenges such as diagnosing problems with limited information, managing diverse hardware and software configurations, and addressing urgent requests under tight deadlines. To effectively overcome these challenges, engineers rely on strong problem-solving skills, thorough documentation, and clear communication with users. Staying current with the latest Windows updates and utilizing remote support tools can also greatly enhance efficiency and accuracy when resolving issues.
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Windows Support Engineer jobs near you
Infographic showing various Windows Support Engineer job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 7% Part Time, 4% Contract, and 4% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $91,722 per year, or $44.1 per hour.

Windows Skype Engineer (Cloud)

Futran Tech Solutions Pvt. Ltd.

Redmond, WA • On-site

Full-time

Posted 6 days ago

Job description

Position : Windows Skype Engineer (Cloud)
Location : Redmond, WA (100% remote)
Duration : Fulltime role
Skype Operations Center (SOC)
Skills Required: Basic Windows Admin, ITIL, Application support, Skype / Teams knowledge or experience is plus
Mandatory Clearances : DOJ, DOD, CJIS
Core Responsibilities
  • Provide Service Operations Support for:
  • Monitoring
  • Triaging
  • Incident management
  • Problem management
  • Troubleshooting
  • Crisis management
  • Scheduled work items
  • Project Management of Services
  • NOC to NOC escalations
  • Management of Services
  • Noise reduction
  • Moderate outages and keep a timeline of events and repairs:
  • Escalating incidents and driving for resolution
  • Unblocking and working around platform or tooling issues
  • Communicating actively status updates and detailed analysis of issues in email and bugs
  • Update knowledge base with troubleshooting guides and lessons learned
  • Identifying and driving repair items that result from outages
  • Candidate should have an excellent communication skill and willing to work in 24*7 support.

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