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Windows Support Engineer Jobs (NOW HIRING)

SmartIPlace

Compute Engineer

Houston, TX · On-site

... and supporting Windows server infrastructure while ensuring high availability performance and security of enterprise systems Key Responsibilities Build configure and deploy Windows Server ...

CYNET SYSTEMS

Support Engineer

Hudson, NY · On-site

$38 - $41/hr

The Support Engineer will work with post-production engineering teams to stage and test user ... Proficiency in Active Directory, MFA administration, and Windows administration. * PowerShell ...

krg technology inc

Support Engineer

Chicago, IL · On-site

Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Perform initial diagnostics and troubleshooting of Linux and/or Windows servers. * Escalate issues ...

Intellectix

Windows Engineer

Springfield, VA · On-site

Windows Engineer Location: Springfield, VA Clearance: TS/SCI Citizenship: US Citizenship Required ... As a Cloud Operations and Customer Support Engineer, you'll be the cornerstone of this mission ...

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Windows Support Engineer information

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How much do windows support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for windows support engineer in the United States is $44.10, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $54.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Windows Support Engineer, and why are they important?

To thrive as a Windows Support Engineer, you need strong knowledge of Windows operating systems, troubleshooting techniques, and a background in computer science or related IT qualifications. Familiarity with Active Directory, Microsoft Exchange, remote desktop tools, and industry certifications such as CompTIA or Microsoft Certified Solutions Associate (MCSA) is highly valued. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These abilities are crucial for efficiently resolving user issues, maintaining system reliability, and delivering a high standard of technical support.

What does a Windows Support Engineer do?

A Windows Support Engineer is responsible for troubleshooting, maintaining, and supporting Windows operating systems and related software in an organization. They assist users with technical issues, perform system updates, ensure security protocols are followed, and may also help with network connectivity problems. Their goal is to keep Windows-based environments running smoothly and efficiently by resolving user problems and implementing best practices. They often work closely with other IT professionals to deliver comprehensive support.

What is the difference between Windows Support Engineer vs Network Support Specialist?

AspectWindows Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Windows SupportCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, IT support teams, enterprise environmentsNetwork operations centers, infrastructure teams
Employer & Industry UsageIT service providers, corporate IT departmentsTelecom, data centers, large organizations

While both roles support IT infrastructure, Windows Support Engineers focus on troubleshooting and maintaining Windows operating systems, whereas Network Support Specialists handle network hardware and connectivity issues. The roles often overlap in organizations, but their core responsibilities and certifications differ, making each role specialized in distinct areas of IT support.

What are some common challenges Windows Support Engineers face when troubleshooting user issues, and how can they effectively overcome them?

Windows Support Engineers often encounter challenges such as diagnosing problems with limited information, managing diverse hardware and software configurations, and addressing urgent requests under tight deadlines. To effectively overcome these challenges, engineers rely on strong problem-solving skills, thorough documentation, and clear communication with users. Staying current with the latest Windows updates and utilizing remote support tools can also greatly enhance efficiency and accuracy when resolving issues.
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Windows Support Engineer jobs near you
Infographic showing various Windows Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $91,722 per year, or $44.1 per hour.

Windows System Engineer.

Data Bridge Consultants

Chicago, IL

Full-time

Medical, Dental, Life, Retirement

Re-posted 21 days ago

Job description

Our client, one of the largest provider of independent stock, Mutual fund and ETF research in the US, is in need of Windows System Engineer.

Employment Type: Full-Time

Execute enterprise-wide Windows infrastructure engineering tasks and provide support for enterprise systems and services on the Microsoft Windows Server platform, including but not limited to Active Directory, Hyper-V, MS Storage Space, SQL Server in either local or cloud/hosted environments.

Responsibilities

• Manage and monitor all installed systems and infrastructure.

• Install, configure, test and maintain operating systems, application software and system management tools.

• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system.

• Proactively ensure the highest levels of systems and infrastructure availability.

• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.

• Maintain security, backup, and redundancy strategies.

• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.

• Participate in the design of information and operational support systems.

• Provide 2nd and 3rd level support.

• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing.

Requirements

• Minimum 3+ years Windows support experience, 7, 8, 10, and Microsoft Server (all).

• Windows server expertise.

• Familiar with WAN/LAN technologies.

• Understanding of the OSI model.

• Virtualization - MS Hyper-V.

• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP.

• MS IIS administration and configuration.

• MS Active Directory.

• MS Storage Space.

• DNS and DHCP.

• SSL certificates and PKI.

• Familiar with ITIL framework.

• Strong PowerShell experience.

• Information Security experience a plus Other Qualifications.

• Excellent attention to detail.