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Windows Support Engineer Jobs (NOW HIRING)

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Perform initial diagnostics and troubleshooting of Linux and/or Windows servers. * Escalate issues ...

Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...

Windows Engineer Location: Springfield, VA Clearance: TS/SCI Citizenship: US Citizenship Required ... As a Cloud Operations and Customer Support Engineer, you'll be the cornerstone of this mission ...

Windows Engineer Location: Springfield, VA Clearance: TS/SCI Citizenship: US Citizenship Required ... As a Cloud Operations and Customer Support Engineer, you'll be the cornerstone of this mission ...

Support Engineer

Kennesaw, GA ยท On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

Support Engineer

Kennesaw, GA ยท On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

Technical Support Engineer responsibilities include resolving network issues, configuring operating ... Windows Disk Management (diskpart, partition concepts). * Patching lifecycle understanding ...

Support Engineer

Kennesaw, GA ยท Hybrid

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

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Field Support Engineer

New York, NY ยท On-site

$47K - $56K/yr

Non-Exempt | Employment Type: Full-Time POSITION SUMMARY Seeking a Field Support Engineer for an Onsite role combining endpoint engineering and hands-on IT support across Windows and Mac environments.

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Desktop Support Engineer

Kennewick, WA ยท On-site

$22 - $24/hr

Desktop Support Engineer Location: Kennewick, WA 99336 (Onsite) Requirements: * 2+ years of ... Strong knowledge of Windows 10/11 operating systems and endpoint support. * Hands-on experience ...

Job Title: ECC XenDesktop/RPA - OSD & Support Engineer Hybrid (Atlanta GA or Cincinnati Ohio ... Knowledge of Windows OS deployment and imaging processes. * Experience with SCCM/MECM, Intune, or ...

Network Support Engineer Location: OKLAHOMA CITY, OK Required Skills and Qualifications ... Able to understand IP Address, Hostname, DHCP and basic Microsoft windows. * Understand user ...

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is ... You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise ...

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Windows Support Engineer information

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$24

$44

$58

How much do windows support engineer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for windows support engineer in the United States is $44.10, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $54.81 per hour, depending on experience, location, and employer.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or cybersecurity can earn $500,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries. These roles often require advanced certifications, leadership responsibilities, or working in competitive markets with high compensation packages.

What are the key skills and qualifications needed to thrive as a Windows Support Engineer, and why are they important?

To thrive as a Windows Support Engineer, you need strong knowledge of Windows operating systems, troubleshooting techniques, and a background in computer science or related IT qualifications. Familiarity with Active Directory, Microsoft Exchange, remote desktop tools, and industry certifications such as CompTIA or Microsoft Certified Solutions Associate (MCSA) is highly valued. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These abilities are crucial for efficiently resolving user issues, maintaining system reliability, and delivering a high standard of technical support.

How much do Microsoft support engineers make?

Microsoft support engineers typically earn between $60,000 and $100,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What is L1 L2 L3 support engineer?

A Windows Support Engineer often works at different support levels: L1 (Level 1) handles basic issues and initial troubleshooting, L2 (Level 2) manages more complex problems requiring deeper technical knowledge, and L3 (Level 3) involves advanced troubleshooting and often includes engineering or development tasks. Progression through these levels typically requires increasing technical expertise, certifications, and experience with tools like remote support software and diagnostic utilities.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud infrastructure can earn $300,000 or more annually, especially with extensive experience, advanced skills, and relevant certifications. High-level roles often involve leadership responsibilities, complex problem-solving, and working with cutting-edge technologies in competitive industries.

What does a Windows Support Engineer do?

A Windows Support Engineer is responsible for troubleshooting, maintaining, and supporting Windows operating systems and related software in an organization. They assist users with technical issues, perform system updates, ensure security protocols are followed, and may also help with network connectivity problems. Their goal is to keep Windows-based environments running smoothly and efficiently by resolving user problems and implementing best practices. They often work closely with other IT professionals to deliver comprehensive support.

What is the difference between Windows Support Engineer vs Network Support Specialist?

AspectWindows Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Windows SupportCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, IT support teams, enterprise environmentsNetwork operations centers, infrastructure teams
Employer & Industry UsageIT service providers, corporate IT departmentsTelecom, data centers, large organizations

While both roles support IT infrastructure, Windows Support Engineers focus on troubleshooting and maintaining Windows operating systems, whereas Network Support Specialists handle network hardware and connectivity issues. The roles often overlap in organizations, but their core responsibilities and certifications differ, making each role specialized in distinct areas of IT support.

What are some common challenges Windows Support Engineers face when troubleshooting user issues, and how can they effectively overcome them?

Windows Support Engineers often encounter challenges such as diagnosing problems with limited information, managing diverse hardware and software configurations, and addressing urgent requests under tight deadlines. To effectively overcome these challenges, engineers rely on strong problem-solving skills, thorough documentation, and clear communication with users. Staying current with the latest Windows updates and utilizing remote support tools can also greatly enhance efficiency and accuracy when resolving issues.
More about Windows Support Engineer jobs
Infographic showing various Windows Support Engineer job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 7% Part Time, 4% Contract, and 4% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $91,722 per year, or $44.1 per hour.

$42 - $52.50/hr

Full-time

Posted 2 days ago


Job description

Role: Windows Server Admin
Location: Irving, TX (Hybrid)
Mode: Fulltime
Job Title: Application Support Engineer - SQL & Windows (L2/L3)
Job Summary:
We are seeking an experienced Application Support Engineer with strong L2/L3-level SQL expertise and solid Windows Administration skills. The role involves supporting a critical application used for tracking and managing backup tape cartridges and removable hard drives detached from servers. The ideal candidate is analytical, self-driven, and capable of independently troubleshooting complex issues while quickly acquiring domain knowledge.
Key Responsibilities
  • Provide L2/L3 application support for a system managing backup tape cartridges and offline storage media.
  • Perform SQL-based troubleshooting, including writing and optimizing queries, analyzing data issues, and validating application data integrity.
  • Monitor application health, investigate incidents, and perform root cause analysis (RCA).
  • Support operations on Windows servers, including service monitoring, log analysis, scheduled jobs as and when required.
  • Create and maintain support documentation, SOPs, and knowledge base articles.
  • Ensure adherence to SLAs and support critical production incidents as required.

Required Skills & Qualifications
  • Strong SQL experience (L2/L3):
    • Writing complex SELECT queries, joins, subqueries, and views
    • Performance troubleshooting and basic query optimization
    • Data validation and analysis
  • Good working knowledge of Windows Administration:
    • Windows Server (services, scheduled tasks, event logs)
    • File system permissions and basic system troubleshooting
  • Experience supporting enterprise applications in a production environment.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple issues simultaneously.
  • Excellent communication skills for interaction with cross-functional teams.

Nice to Have / Preferred Skills
  • Experience supporting backup, storage, or asset-tracking systems
  • Exposure to:
    • Incident and change management tools (ServiceNow or similar)
    • Batch jobs, schedulers, or background services
    • GIRA and AUTOSYS
  • Understanding of ITIL-based support processes