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Windows Support Engineer Jobs (NOW HIRING)

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Perform initial diagnostics and troubleshooting of Linux and/or Windows servers. * Escalate issues ...

krg technology inc

Support Engineer

Chicago, IL · On-site

Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...

Intellectix

Windows Engineer

Springfield, VA · On-site

Windows Engineer Location: Springfield, VA Clearance: TS/SCI Citizenship: US Citizenship Required ... As a Cloud Operations and Customer Support Engineer, you'll be the cornerstone of this mission ...

Intellectix

Windows Engineer

Springfield, VA · On-site

Windows Engineer Location: Springfield, VA Clearance: TS/SCI Citizenship: US Citizenship Required ... As a Cloud Operations and Customer Support Engineer, you'll be the cornerstone of this mission ...

Traina Enterprises

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.

Forhyre

Senior Windows Engineer

Los Angeles, CA

Technical Support Engineer responsibilities include resolving network issues, configuring operating ... Windows Disk Management (diskpart, partition concepts). * Patching lifecycle understanding ...

Edutek, Ltd.

Support Engineer Level 1

White Plains, NY · On-site

$22.50 - $26.45/hr

Support Engineer Level 1 Full-time- On-site Position Description Edu Tek LTD. is seeking an ... Windows Server administration, Windows OS, Microsoft 365 applications, resolve routine PC and ...

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Windows Support Engineer information

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$44

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How much do windows support engineer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for windows support engineer in the United States is $44.10, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $54.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Windows Support Engineer, and why are they important?

To thrive as a Windows Support Engineer, you need strong knowledge of Windows operating systems, troubleshooting techniques, and a background in computer science or related IT qualifications. Familiarity with Active Directory, Microsoft Exchange, remote desktop tools, and industry certifications such as CompTIA or Microsoft Certified Solutions Associate (MCSA) is highly valued. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These abilities are crucial for efficiently resolving user issues, maintaining system reliability, and delivering a high standard of technical support.

What does a Windows Support Engineer do?

A Windows Support Engineer is responsible for troubleshooting, maintaining, and supporting Windows operating systems and related software in an organization. They assist users with technical issues, perform system updates, ensure security protocols are followed, and may also help with network connectivity problems. Their goal is to keep Windows-based environments running smoothly and efficiently by resolving user problems and implementing best practices. They often work closely with other IT professionals to deliver comprehensive support.

What is the difference between Windows Support Engineer vs Network Support Specialist?

AspectWindows Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Windows SupportCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk, IT support teams, enterprise environmentsNetwork operations centers, infrastructure teams
Employer & Industry UsageIT service providers, corporate IT departmentsTelecom, data centers, large organizations

While both roles support IT infrastructure, Windows Support Engineers focus on troubleshooting and maintaining Windows operating systems, whereas Network Support Specialists handle network hardware and connectivity issues. The roles often overlap in organizations, but their core responsibilities and certifications differ, making each role specialized in distinct areas of IT support.

What are some common challenges Windows Support Engineers face when troubleshooting user issues, and how can they effectively overcome them?

Windows Support Engineers often encounter challenges such as diagnosing problems with limited information, managing diverse hardware and software configurations, and addressing urgent requests under tight deadlines. To effectively overcome these challenges, engineers rely on strong problem-solving skills, thorough documentation, and clear communication with users. Staying current with the latest Windows updates and utilizing remote support tools can also greatly enhance efficiency and accuracy when resolving issues.
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Windows Support Engineer jobs near you
Infographic showing various Windows Support Engineer job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $91,722 per year, or $44.1 per hour.
POS Support Engineer

POS Support Engineer

Expert Technical Solutions

Marietta, GA

Full-time

Medical

Posted 5 days ago

Job description

POS Support Engineer
Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA.
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
The POS Support Engineer serves as the escalation point for the most complex technical issues affecting
restaurant POS and payment systems. This role requires advanced troubleshooting across POS software,
Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of aged or unresolved incidents, perform deep diagnostic analysis to determine root cause, and guide technicians toward effective resolution.
Duties and Responsibilities:
  • Serve as escalation point for complex support issues unresolved by RST and AST technicians.
  • Analyze multi-layer technical issues involving POS software, payment processing, Windows systems, networking, and peripherals.
  • Take ownership of aged tickets and drive resolution.
  • Perform root cause analysis to identify underlying issues rather than treating symptoms.
  • Design and execute diagnostic strategies to isolate failures across terminals, servers, and network infrastructure.
  • Diagnose issues affecting POS terminals, servers, printers, and payment devices.
  • Troubleshoot payment gateway connectivity and transactions failures.
  • Investigate logs, services, and application behavior to identify faults.
  • Coordinate with vendors or payment processors when deeper integration issues arise.
  • Troubleshoot Windows OS issues impacting POS system stability.
  • Diagnose network issues involving DNS, DHCP, routing and firewalls.
  • Utilize diagnostic tools such as log analysis, connectivity testing, and monitoring utilities.
  • Ensure all system updates and patches are properly deployed and tested.
Required Skills:
  • Advanced troubleshooting of POS systems and payment environments
  • Experience supporting restaurant POS environments
  • Strong Windows operating system knowledge
  • Understanding of networking fundamentals (DNS, DHCP, routing, firewalls, VLANs)
  • Experience diagnosing intermittent connectivity and transaction failures
  • Strong analytical and root-cause problem solving
  • Excellent communication and documentation skills
  • Experience in providing excellent customer service