Helpdesk Analyst
$40K - $55K/yr
Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees' help desk ...
Helpdesk Analyst
$40K - $55K/yr
Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees' help desk ...
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
HelpDesk Suupport
Rochester, NY · On-site
$19.75 - $26.75/hr
Technical agents, have worked on technical Help Desk in the past (not things like 'turbo tax' or 'ticketmaster', etc). We are looking for good agents who are not going to require a lot of training.
HelpDesk Suupport
Rochester, NY · On-site
$19.75 - $26.75/hr
Technical agents, have worked on technical Help Desk in the past (not things like 'turbo tax' or 'ticketmaster', etc). We are looking for good agents who are not going to require a lot of training.
Helpdesk Analyst
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Helpdesk Analyst
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Job Summary The Supervisor Helpdesk supervises the Technology Support Specialists and provides ... Must be able to work a variable scheduling including evenings and weekends * The following physical ...
Job Summary The Supervisor Helpdesk supervises the Technology Support Specialists and provides ... Must be able to work a variable scheduling including evenings and weekends * The following physical ...
IT/Helpdesk Specialist
Batavia, NY · On-site
$18 - $22/hr
The Helpdesk Specialist will be the first point of contact for all company IT service desk ... Work may require evening and weekend work. * Work Environment: This job primarily operates in a ...
Quick apply
IT/Helpdesk Specialist
Batavia, NY · On-site
$18 - $22/hr
The Helpdesk Specialist will be the first point of contact for all company IT service desk ... Work may require evening and weekend work. * Work Environment: This job primarily operates in a ...
IT/Helpdesk Specialist
Batavia, NY · On-site
$18 - $22/hr
The Helpdesk Specialist will be the first point of contact for all company IT service desk ... Work may require evening and weekend work. * Work Environment: This job primarily operates in a ...
IT/Helpdesk Specialist
Batavia, NY · On-site
$18 - $22/hr
The Helpdesk Specialist will be the first point of contact for all company IT service desk ... Work may require evening and weekend work. * Work Environment: This job primarily operates in a ...
IT/Helpdesk Specialist
Batavia, NY · On-site
$18 - $22/hr
The Helpdesk Specialist will be the first point of contact for all company IT service desk ... Work may require evening and weekend work. * Work Environment: This job primarily operates in a ...
IT/Helpdesk Specialist
Batavia, NY · On-site
$18 - $22/hr
The Helpdesk Specialist will be the first point of contact for all company IT service desk ... Work may require evening and weekend work. * Work Environment: This job primarily operates in a ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
Maintain Help Desk queue on a daily basis * Interaction and communication with all end users * Setup and configuration of newly hired employee's * Install, maintain and support workstations, laptops ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
Maintain Help Desk queue on a daily basis * Interaction and communication with all end users * Setup and configuration of newly hired employee's * Install, maintain and support workstations, laptops ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
Maintain Help Desk queue on a daily basis * Interaction and communication with all end users * Setup and configuration of newly hired employee's * Install, maintain and support workstations, laptops ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
Maintain Help Desk queue on a daily basis * Interaction and communication with all end users * Setup and configuration of newly hired employee's * Install, maintain and support workstations, laptops ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
Maintain Help Desk queue on a daily basis * Interaction and communication with all end users * Setup and configuration of newly hired employee's * Install, maintain and support workstations, laptops ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
Maintain Help Desk queue on a daily basis * Interaction and communication with all end users * Setup and configuration of newly hired employee's * Install, maintain and support workstations, laptops ...
Junior Helpdesk Support Technician (PT)
Canandaigua, NY · On-site
$20/hr
The Junior Helpdesk Support Technician provides direct staffing of the College helpdesk, fielding calls from employees and students within the institution and providing direct phone support as well ...
Junior Helpdesk Support Technician (PT)
Canandaigua, NY · On-site
$20/hr
The Junior Helpdesk Support Technician provides direct staffing of the College helpdesk, fielding calls from employees and students within the institution and providing direct phone support as well ...
Junior Helpdesk Support Technician (PT)
Canandaigua, NY · On-site
$20/hr
The Junior Helpdesk Support Technician provides direct staffing of the College helpdesk, fielding calls from employees and students within the institution and providing direct phone support as well ...
Quick apply
Junior Helpdesk Support Technician (PT)
Canandaigua, NY · On-site
$20/hr
The Junior Helpdesk Support Technician provides direct staffing of the College helpdesk, fielding calls from employees and students within the institution and providing direct phone support as well ...
Junior Helpdesk Support Technician (PT)
Canandaigua, NY · On-site
$20/hr
The Junior Helpdesk Support Technician provides direct staffing of the College helpdesk, fielding calls from employees and students within the institution and providing direct phone support as well ...
Junior Helpdesk Support Technician (PT)
Canandaigua, NY · On-site
$20/hr
The Junior Helpdesk Support Technician provides direct staffing of the College helpdesk, fielding calls from employees and students within the institution and providing direct phone support as well ...
Electrician - Helper
Brockport, NY · On-site
Help electricians by performing duties such as using, supplying, or holding materials or tools, and ... Ability to work overtime, early starts, nights, weekends, and holidays. * Must be able to commute ...
Quick apply
Electrician - Helper
Brockport, NY · On-site
Help electricians by performing duties such as using, supplying, or holding materials or tools, and ... Ability to work overtime, early starts, nights, weekends, and holidays. * Must be able to commute ...
Electrician - Helper
Brockport, NY · On-site
$18 - $25/hr
Help electricians by performing duties such as using, supplying, or holding materials or tools, and ... Ability to work overtime, early starts, nights, weekends, and holidays. * Must be able to commute ...
Quick apply
Electrician - Helper
Brockport, NY · On-site
$18 - $25/hr
Help electricians by performing duties such as using, supplying, or holding materials or tools, and ... Ability to work overtime, early starts, nights, weekends, and holidays. * Must be able to commute ...
Electrician - Helper
Brockport, NY · On-site
$18 - $25/hr
Help electricians by performing duties such as using, supplying, or holding materials or tools, and ... Ability to work overtime, early starts, nights, weekends, and holidays. * Must be able to commute ...
Electrician - Helper
Brockport, NY · On-site
$18 - $25/hr
Help electricians by performing duties such as using, supplying, or holding materials or tools, and ... Ability to work overtime, early starts, nights, weekends, and holidays. * Must be able to commute ...
Electrician - Helper
$18 - $25/hr
Help electricians by performing duties such as using, supplying, or holding materials or tools, and ... Ability to work overtime, early starts, nights, weekends, and holidays. * Must be able to commute ...
Electrician - Helper
$18 - $25/hr
Help electricians by performing duties such as using, supplying, or holding materials or tools, and ... Ability to work overtime, early starts, nights, weekends, and holidays. * Must be able to commute ...
Weekend Hotel Security
Hilton, NY · On-site
$14.75 - $17/hr
This includes supporting other department activities to help assure the highest levels of guest and ... Someone with able to work a flexible schedule to include nights, weekends and holidays * Someone ...
Weekend Hotel Security
Hilton, NY · On-site
$14.75 - $17/hr
This includes supporting other department activities to help assure the highest levels of guest and ... Someone with able to work a flexible schedule to include nights, weekends and holidays * Someone ...
Weekend Cook - Moving Forward
Rochester, NY · On-site
$22.50 - $23.50/hr
... poverty by helping the people we serve overcome obstacles and develop healthier, more self ... Weekend Cook - Moving Forward JOB SUMMARY : To prepare and serve meals that is nutritious and in ...
Weekend Cook - Moving Forward
Rochester, NY · On-site
$22.50 - $23.50/hr
... poverty by helping the people we serve overcome obstacles and develop healthier, more self ... Weekend Cook - Moving Forward JOB SUMMARY : To prepare and serve meals that is nutritious and in ...
Weekend Helpdesk information
See Rochester, NY salary details
$12.57 - $14.47
2% of jobs
$14.47 - $16.37
6% of jobs
$16.37 - $18.26
12% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$18.26 - $20.16
17% of jobs
The median wage is $21.68 / hr.
$20.16 - $22.06
16% of jobs
$22.06 - $23.96
16% of jobs
$24.90 is the 75th percentile. Wages above this are outliers.
$23.96 - $25.85
12% of jobs
$25.85 - $27.75
7% of jobs
$27.75 - $29.65
6% of jobs
$29.65 - $31.55
3% of jobs
$31.55 - $33.44
2% of jobs
$12
$22
$33
How much do weekend helpdesk jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for weekend helpdesk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.
What is a weekend helpdesk?
A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.
What are the key skills and qualifications needed to thrive in the weekend helpdesk position?
To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.
What are typical challenges faced by weekend helpdesk staff, and how are they addressed?
Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.
What are the most commonly searched types of Helpdesk jobs in Rochester, NY? The most popular types of Helpdesk jobs in Rochester, NY are:
What are popular job titles related to Weekend Helpdesk jobs in Rochester, NY? For Weekend Helpdesk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Rochester, NY look for? The top searched job categories for Weekend Helpdesk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Weekend Helpdesk jobs? Cities near Rochester, NY with the most Weekend Helpdesk job openings:
$40K - $55K/yr
Contractor
Re-posted 23 days ago
Job description
Help Desk Administrator
Compensation depends on expereince: Range from $40k-$55k
Position Objective:
The Help Desk Administrator position is primarily responsible to ensure all employees’ help desk related concerns are attended to on a timely basis and to assist with the company’s internal and external IT infrastructure and processes. She/he will interface with all departments and all levels of management on a daily basis.
Duties & Responsibilities:
- Provide tier 1 and tier 2 support and troubleshooting for end-users, using internal ticketing system to track work and escalate when appropriate
- Provide internal end-user support and training for Windows-based desktops, software and peripherals
- Generate and update support documentation
- User on-boarding and off-boarding
- Diagnose and resolve basic network support requests, such as connecting an end user device to an SSID, checking for a valid IP address or ethernet connectivity.
- Ability to evaluate new technology for compatibility with current system, processes and procedures
- Workstation life-cycle management, including deployment, upgrades, maintenance and decommissioning
- Maintains asset tracking and IT inventory
- Basic system administration and monitoring of Windows workstations and Windows servers, both virtual and physical
- Assist with application, hardware or system rollouts as needed
Qualifications/Experience:
- Strong technical skills with PC’s
- Ability to explain technical concepts to non-technical users with approachability and empathy
- Experience with installing and troubleshooting hardware and software issues.
- Basic understanding of networking concepts and protocols (DHCP, DNS, TCP/IP)
- Strong knowledge of Microsoft Office products, Windows 7,8 and 10 Operating Systems.
- Experience and knowledge with email system fundamentals.
- Experience with Wi-Fi technology and standards.
- Excellent communication, time management and organizational skill with strong attention to detail.
- Ability to solve problems and interpret variables in situations where only limited standardization exists
- Ability to learn and support new applications
- Self-motivated and able to work without direct supervision or as part of a team.
- A+, Net+ or MCP certifications are a plus.
Tools & Equipment:
- PC, printer, telephone, fax machine, copier, and other office equipment.
About Wellington Steele & Associates
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Rochester, NY, US
Year founded
2002