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Junior Helpdesk Jobs in Rochester, NY (NOW HIRING)

Duraframe LLC

Junior Estimator-Construction

Webster, NY · On-site

$22 - $27/hr

Junior Estimator-Construction Duraframe LLC Ready to Build a Serious Career in Construction? At ... The opportunity to help build a growing company If you're ready to step into a role where your ...

LAPORTE L.C.C.

Junior Controls Engineer

Rochester, NY · On-site

Junior Controls Engineer We're seeking a full-time controls engineer to join our expanding team and ... Gain exposure to a wide range of projects that will help build engineering, technical, and project ...

LAPORTE L.C.C.

Junior Controls Engineer

Rochester, NY

Junior Controls Engineer We're seeking a full-time controls engineer to join our expanding team and ... Gain exposure to a wide range of projects that will help build engineering, technical, and project ...

Ralliant

Junior Controls Engineer

Fairport, NY · On-site

Role: Jr. Controls Engineer Location: Fairport, NY This is an outstanding place to work! It all ... will help connect production equipment to Qualitrol's digital manufacturing ecosystem. This role ...

Petco

Junior Groomer

Pittsford, NY · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Henrietta, NY · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Canandaigua, NY · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Henrietta, NY

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Greece, NY · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Pittsford, NY

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Canandaigua, NY

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

Petco

Junior Groomer

Henrietta, NY · On-site

Want to help pets live their best lives? We're proud to be where the pets go and where the pet ... Begin your Petco journey as a Junior Pet Stylist in Grooming! During this ten-week training period ...

MRB Group

Junior GIS Analyst

Rochester, NY

Summary We are looking for a motivated Junior GIS Analyst who's ready to jump into real project ... Help standardize workflows, templates, and data QA/QC processes • Collaborate with project ...

MRB Group

Junior GIS Analyst

Rochester, NY

... Help standardize workflows, templates, and data QA/QC processes - Collaborate with project managers to understand requirements and deliver accurate GIS products on schedule

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Junior Helpdesk information

See Rochester, NY salary details

$12

$22

$33

How much do junior helpdesk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for junior helpdesk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Helpdesk, and why are they important?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are Junior Helpdesk roles?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by Junior Helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.
What are the most commonly searched types of Helpdesk jobs in Rochester, NY? The most popular types of Helpdesk jobs in Rochester, NY are:
What are popular job titles related to Junior Helpdesk jobs in Rochester, NY? For Junior Helpdesk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Junior Helpdesk jobs in Rochester, NY look for? The top searched job categories for Junior Helpdesk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Junior Helpdesk jobs? Cities near Rochester, NY with the most Junior Helpdesk job openings:
Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Rochester, NY as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,512 per year, or $22.8 per hour.
Junior Estimator-Construction

Junior Estimator-Construction

Duraframe LLC

Webster, NY • On-site

Full-time

Posted 5 days ago

Job description

Salary: $22 - $27

Junior Estimator-Construction

Duraframe LLC

Ready to Build a Serious Career in Construction?

At Duraframe LLC, were growing and were looking for someone who wants to grow with us.

Were seeking a motivated, sharp, and detail-driven Junior Estimator-Construction who thrives in a fast-paced environment and wants more than just a job. This role is for someone who wants to master estimating, understand projects inside and out, and build a long-term career in the construction industry.

If youre competitive, analytical, and eager to learn from experienced professionals keep reading.


What Youll Be Responsible For

Youll work directly with our Senior Estimator and leadership team to:

  • Prepare accurate, competitive cost estimates that win work
  • Analyze construction drawings, engineering plans, and specifications
  • Perform detailed framing material take-offs
  • Solicit and evaluate supplier pricing
  • Support purchasing decisions and cost validation
  • Coordinate closely with Sales, Pre-Construction, Production, and Project Management
  • Assist with project scheduling and submittals
  • Contribute in internal and client project meetings

This is hands-on estimating experience not a back-office data entry role.


What Sets You Apart

  • Solid understanding of construction and framing practices
  • Ability to read and interpret blueprints with confidence
  • Strong math, analytical, and critical-thinking skills
  • High level of accuracy and attention to detail
  • Strong communication and professionalism
  • Associates degree in Construction Management (preferred) or equivalent industry experience
  • Self-motivated with a strong work ethic

Were looking for someone who wants responsibility, accountability, and advancement.


What Youll Gain

  • Direct mentorship from experienced estimators
  • Real project exposure from bid to execution
  • A clear growth path into Senior Estimator or Project Management
  • A performance-driven, team-oriented culture
  • The opportunity to help build a growing company

If youre ready to step into a role where your effort directly impacts project success and your career trajectory we want to hear from you.