2

No Experience Helpdesk Jobs in Rochester, NY (NOW HIRING)

next page

Showing results 1-20

No Experience Helpdesk information

See Rochester, NY salary details

$12

$22

$33

How much do no experience helpdesk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for no experience helpdesk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is a no experience helpdesk job?

No Experience Helpdesk jobs are entry-level positions in IT support that do not require previous professional experience in the field. These roles typically involve helping users troubleshoot basic computer, software, or network issues, often through phone, email, or chat. Employers often provide on-the-job training, making them ideal for people looking to start a career in IT. Good communication skills, a willingness to learn, and basic computer knowledge are usually sufficient to qualify for these positions.

What kinds of training and support are typically provided to new helpdesk employees with no prior experience?

Most organizations offer comprehensive onboarding programs for entry-level helpdesk staff, including structured training on company systems, customer service protocols, and troubleshooting common technical issues. New hires often receive mentoring from experienced team members and participate in shadowing sessions to gain hands-on experience. Regular feedback and ongoing learning opportunities are provided to help you build confidence and develop your technical and communication skills. This supportive environment ensures that even those without prior experience can quickly become effective contributors.

What are the key skills and qualifications needed to thrive as a no experience helpdesk professional, and why are they important?

To thrive as a No Experience Helpdesk professional, you need basic computer literacy, strong problem-solving abilities, and a willingness to learn, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common office software is beneficial but usually learned on the job. Excellent communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills enable effective support for users, quick resolution of issues, and a positive customer experience, which are crucial for helpdesk success.

What is the difference between No Experience Helpdesk vs Customer Support Specialist?

AspectNo Experience HelpdeskCustomer Support Specialist
Required CredentialsNone or basic certificationsBasic certifications often preferred
Work EnvironmentHelpdesk or IT support teamsCustomer service centers or call centers
Industry UsageIT, tech companies, service providersRetail, telecom, tech, and service industries
Search & Comparison IntentEntry-level IT support rolesCustomer service roles with technical support

While both roles involve assisting customers, No Experience Helpdesk positions focus on technical support within IT environments, often requiring minimal prior experience. Customer Support Specialists may handle a broader range of customer inquiries, including technical issues, in various industries. The main difference lies in the technical focus and industry context, with helpdesk roles being more IT-specific and support roles more customer service-oriented.

Can I get into no experience helpdesk with no experience?

No experience helpdesk roles are often entry-level positions that do not require prior experience, but having basic technical knowledge, customer service skills, and familiarity with common tools like ticketing systems can improve your chances. Employers may also consider certifications such as CompTIA A+ to demonstrate foundational IT skills. Training and on-the-job learning are common in these roles.

What are the most commonly searched types of Helpdesk jobs in Rochester, NY?

The most popular types of Helpdesk jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for No Experience Helpdesk jobs?

Cities near Rochester, NY with the most No Experience Helpdesk job openings:

Infographic showing various No Experience Helpdesk job openings in Rochester, NY as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Shop and Deliver - No Experience Required

Retsof, NY • On-site


Instacart Shoppers
Technology, Communication and Media • 10K+ employees

6.7

Company rating: 6.7 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

42nd of 64 rated delivery companies

People enjoy working here

Recommended by students

Recommended by parents


Other

Re-posted 5 days ago


Job description

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people’s day. 

Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love. 

As a full-service shopper, you’ll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It’s that simple.

What you get as a shopper:

  • Start earning quickly on a flexible schedule*
  • Weekly pay with the option of instant cashout
  • Potential to earn tips
  • Special earnings promotions

Basic requirements:

  • 18+ years old (21+ to deliver alcohol)
  • Eligible to work in the United States
  • Consistent access to a vehicle and a recent smartphone 

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

 *Subject to availability of batches in your area.


Instacart logo

About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012


What Instacart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom