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Entry Level Helpdesk Jobs in Rochester, NY (NOW HIRING)

Carvana

Entry-level Auto Technician

Batavia, NY

$18 - $20/hr

... to help us get our low-mileage, late-model cars ready for our customers: * Entry-Level Auto ... Technician (min 6 months professional experience): perform light maintenance, fluid checks, and/or ...

Nexera

Entry Level Remote Sales Role

Rochester, NY · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team ... In this role, you will help families find the right financial protection coverage for their needs ...

EverDry Waterproofing of Upstate New York

Be Seen First

Entry Level Sales Representative

Rochester, NY · On-site

$18 - $25/hr

As an Entry-Level Sales Representative you'll play an important role in connecting homeowners with ... Generate qualified leads while helping homeowners learn about solutions available to them. * Work ...

New

TES Staffing

Teacher Aide (Entry- Level)

Rochester, NY · On-site

$16.50 - $17/hr

Help prepare classroom projects and materials that inspire and motivate students. * Deliver direct ... Whether you're starting your career, retired, or looking for a change, this is a great entry-level ...

Aspen Dental

Dental Assistant - Entry Level

Batavia, NY · On-site

$20/hr

Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an Entry-Level Dental Assistant , you will have ...

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Entry Level Helpdesk information

See Rochester, NY salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level helpdesk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Rochester, NY?

The most popular types of Helpdesk jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level Helpdesk jobs?

Cities near Rochester, NY with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Rochester, NY as of August 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Entry-Level Tumbling Operator - 1st Shift

Partners Personnel

Honeoye Falls, NY • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Looking to Get Started in Manufacturing?


We are hiring an Entry-Level Tumbling Operator for a growing manufacturing facility in Honeoye Falls, NY. No extensive manufacturing experience is required! This is a great opportunity for someone who is dependable, willing to learn, and looking to build a long-term career.


You'll receive training to learn the equipment, processes, and quality standards needed to be successful in the position.


What You'll Do

  • Load and unload parts into tumbling equipment
  • Learn to operate and monitor basic production equipment
  • Inspect finished parts to make sure they meet quality standards
  • Sort, handle, and move manufactured parts and materials
  • Follow simple work instructions and production procedures
  • Keep your work area clean and organized
  • Follow all safety procedures
  • Work with your team to meet daily production goals


What We're Looking For

  • Entry-level candidates are encouraged to apply
  • No previous tumbling experience required
  • Manufacturing or production experience is helpful, but not required
  • Dependable and able to maintain good attendance
  • Comfortable working with your hands and being on your feet
  • Able to follow instructions and pay attention to detail
  • Positive attitude and willingness to learn
  • Interested in a long-term opportunity


More Than Just a Temporary Job

This is a temp-to-hire opportunity with the potential to become a permanent employee with an employee-owned (ESOP) company.


Once hired permanently, employees can take advantage of great benefits, employee ownership opportunities, and long-term career growth.


Pay: $18.50/hour
1st Shift: Monday–Friday, 6:30 AM–3:00 PM


If you're ready to get your foot in the door with a great manufacturing company and learn new skills, apply today!

Partners Personnel logo

About Partners Personnel

Sourced by ZipRecruiter

Partners Personnel is a full-service staffing company with offices nationwide dedicated to finding the best talent for our clients and building great careers for our employees. At Partners Personnel, we are fanatics when it comes to client satisfaction! Our business model enables companies to maximize profitability by providing flexible staffing regardless of size. We carefully assess every candidate’s personality, skill set, and work experience to ensure we find the right fit for each assignment, allowing our clients to focus on running their business with the best talent available for the job. Partners Personnel has experienced rapid growth since its founding in 2017 to become the 12th largest industrial staffing firm in the U.S. while expanding to over 100 branches nationwide. The strength of its culture as an SIA Best Staffing Firm to Work For and the focused purpose of “helping people and organizations improve” has fueled this rapid growth. In addition to its core strength in the light industrial space, Partners has leveraged its capabilities, successful business model, and industry know-how to add Specialty Divisions to serve its growing customer and employee base further while continuing to provide exceptional service and a more personalized approach to staffing.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Santa Barbara, CA, US

Year founded

2017

Social media

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