This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
The position of Entry Level Financial Filings Assistant is primarily responsible for assisting in ... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ...
The position of Entry Level Financial Filings Assistant is primarily responsible for assisting in ... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ...
As an Entry-level Cosmetic Inspector, you'll be expected to identify cosmetic imperfections and/or ... to help us get our low-mileage, late-model cars ready for our customers: * Paint Prepper (min 6 ...
Quick apply
As an Entry-level Cosmetic Inspector, you'll be expected to identify cosmetic imperfections and/or ... to help us get our low-mileage, late-model cars ready for our customers: * Paint Prepper (min 6 ...
The position of Entry Level Financial Filings Assistant is primarily responsible for assisting in ... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ...
The position of Entry Level Financial Filings Assistant is primarily responsible for assisting in ... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ...
Diecutter Operator (Entry Level)
Rochester, NY · On-site
$22 - $30/hr
If helper is needed, explain job and have the person read the job ticket and bindery ticket. * Feed material into machine, cut sheets - check quality and position often. * Have helper assist by ...
Quick apply
Diecutter Operator (Entry Level)
Rochester, NY · On-site
$22 - $30/hr
If helper is needed, explain job and have the person read the job ticket and bindery ticket. * Feed material into machine, cut sheets - check quality and position often. * Have helper assist by ...
Diecutter Operator (Entry Level)
Rochester, NY · On-site
$22 - $30/hr
If helper is needed, explain job and have the person read the job ticket and bindery ticket. * Feed material into machine, cut sheets - check quality and position often. * Have helper assist by ...
Quick apply
Diecutter Operator (Entry Level)
Rochester, NY · On-site
$22 - $30/hr
If helper is needed, explain job and have the person read the job ticket and bindery ticket. * Feed material into machine, cut sheets - check quality and position often. * Have helper assist by ...
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Associate
East Rochester, NY · On-site
$35K - $47K/yr
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Associate
East Rochester, NY · On-site
$35K - $47K/yr
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Rep
East Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Rep
East Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Rep
Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Rep
Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Associate
East Rochester, NY · On-site
$35K - $47K/yr
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Associate
East Rochester, NY · On-site
$35K - $47K/yr
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Consultant
Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Consultant
Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Rep
East Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Rep
East Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Leadership
Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry-Level Sales Leadership
Rochester, NY · On-site
Help secure families' financial futures * Close sales and earn performance-based pay and bonuses We find that coachable individuals with a good attitude perform best in this environment.
Entry Level Helpdesk information
See Rochester, NY salary details
$12.57 - $14.47
2% of jobs
$14.47 - $16.37
6% of jobs
$16.37 - $18.26
12% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$18.26 - $20.16
17% of jobs
The median wage is $21.68 / hr.
$20.16 - $22.06
16% of jobs
$22.06 - $23.96
16% of jobs
$24.90 is the 75th percentile. Wages above this are outliers.
$23.96 - $25.85
12% of jobs
$25.85 - $27.75
7% of jobs
$27.75 - $29.65
6% of jobs
$29.65 - $31.55
3% of jobs
$31.55 - $33.44
2% of jobs
$12
$22
$33
How much do entry level helpdesk jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for entry level helpdesk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.
What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?
Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.
What skills and qualifications are needed for an entry level helpdesk?
To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.
What is the difference between Entry Level Helpdesk vs Technical Support Specialist?
| Aspect | Entry Level Helpdesk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic IT knowledge | High school diploma; some roles prefer certifications like CompTIA A+ |
| Work Environment | Helpdesk or call center; office setting | Support teams; remote or on-site |
| Employer & Industry Usage | IT departments, MSPs, tech companies | IT support, software companies, hardware vendors |
| Common Search & Comparison | Yes | Yes |
Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.
What is an entry level helpdesk?
Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Rochester, NY? The most popular types of Helpdesk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Helpdesk jobs? Cities near Rochester, NY with the most Entry Level Helpdesk job openings:
Job description
Overview
Job Title: IT Help Desk
Location:Â Victor, NY (Onsite)
Employment Type:Â 6-month contract to hire
Hours:Â Monday - Friday (7:30 am - 4 pm)
About the Company
Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.
Overview
Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.
ResponsibilitiesKey Responsibilities
- Provide first-line technical support via phone, email, and in person
- Troubleshoot hardware, software, and network-related issues
- Support user accounts, password resets, and permissions in Active Directory
- Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
- Set up and configure desktops, laptops, and peripherals
- Escalate more complex issues as needed
- Document tickets, resolutions, and processes
- Deliver strong customer service to internal users
Required Skills & Qualifications
- Experience or exposure to Active Directory (user management, resets, permissions)
- Basic knowledge of Cisco networking (switches, routers, connectivity)
- Comfortable handling phone support and interacting with users daily
- Strong communication and customer service skills
- Ability to work onsite and support users face-to-face
- Basic understanding of Windows environments and IT fundamentals
Preferred
- CompTIA A+, Network+, or similar certifications
- Internship or help desk experience
- Experience with ticketing systems
About Wellington Steele & Associates
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Rochester, NY, US
Year founded
2002