2

Remote Independent Contractor Help Desk Technician Jobs in Rochester, NY

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

Patient Service Representative

Rochester, NY · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

Share your opinion and help influence brand decisions on services and products you use every day. What We Expect * Your honest opinion * Attention to details * Basic computer and internet skills * No ...

Share your opinion and help influence brand decisions on services and products you use every day. What We Expect * Your honest opinion * Attention to details * Basic computer and internet skills * No ...

next page

Showing results 1-20

Remote Independent Contractor Help Desk Technician information

See Rochester, NY salary details

$12

$22

$33

How much do remote independent contractor help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote independent contractor help desk technician in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Remote Help Desk Technician jobs in Rochester, NY? The most popular types of Remote Help Desk Technician jobs in Rochester, NY are:
What are popular job titles related to Remote Independent Contractor Help Desk Technician jobs in Rochester, NY? For Remote Independent Contractor Help Desk Technician jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Independent Contractor Help Desk Technician jobs in Rochester, NY look for? The top searched job categories for Remote Independent Contractor Help Desk Technician jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Independent Contractor Help Desk Technician jobs? Cities near Rochester, NY with the most Remote Independent Contractor Help Desk Technician job openings:
Infographic showing various Remote Independent Contractor Help Desk Technician job openings in Rochester, NY as of May 2026, with employment types broken down into 47% Full Time, 49% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Help Desk Support Specialist

HHUNY, Inc.

Rochester, NY • Remote

$25 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.
Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!
$25.00 - $28.85 Hourly