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Remote Weekend Help Desk Technician Jobs in Rochester, NY

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

ERP Financial Consultant

Rochester, NY · On-site +1

$95K - $130K/yr

... a help desk capacity and assist in troubleshooting application questions • Provide on-site ... weekend work occasionally • Valid driver's license in your state of residence and reliable ...

Remote Psychotherapist

Rochester, NY · Remote

$50K - $100K/yr

Additional Bonuses for Working Weekend & Evening Hours/Bilingual Sessions * Paid Sick Leave * 401k ... This is a professional work environment where a computer, desk, chair, and office supplies will be ...

Data Engineer - Remote

Rochester, NY · On-site +1

$90K - $140K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Architect - Remote

Rochester, NY · Remote

$120K - $173K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Architect - Remote

Rochester, NY · Remote

$120K - $173K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

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Remote Weekend Help Desk Technician information

See Rochester, NY salary details

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How much do remote weekend help desk technician jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote weekend help desk technician in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.
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What job categories do people searching Remote Weekend Help Desk Technician jobs in Rochester, NY look for? The top searched job categories for Remote Weekend Help Desk Technician jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Weekend Help Desk Technician jobs? Cities near Rochester, NY with the most Remote Weekend Help Desk Technician job openings:
Infographic showing various Remote Weekend Help Desk Technician job openings in Rochester, NY as of July 2026, with employment types broken down into 76% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Help Desk Support Specialist

HHUNY, Inc.

Rochester, NY • Remote

$25 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.
Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!
$25.00 - $28.85 Hourly