This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Quick apply
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... at desk and work on computer in quiet environment • Attention to detail • Expertise in ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... at desk and work on computer in quiet environment • Attention to detail • Expertise in ...
DME Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
Quick apply
DME Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Applications Engineer
Rochester, NY · On-site
$70K - $125K/yr
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Applications Engineer
Rochester, NY · On-site
$70K - $125K/yr
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Applications Engineer
Rochester, NY · On-site
$70K - $125K/yr
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Quick apply
Applications Engineer
Rochester, NY · On-site
$70K - $125K/yr
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
We seek the best and brightest to help us create the future of our talent solutions - enabling our ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Quick apply
We seek the best and brightest to help us create the future of our talent solutions - enabling our ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
We seek the best and brightest to help us create the future of our talent solutions - enabling our ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
We seek the best and brightest to help us create the future of our talent solutions - enabling our ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Entry Level Help Desk information
See Rochester, NY salary details
$12.57 - $14.47
2% of jobs
$14.47 - $16.37
6% of jobs
$16.37 - $18.26
12% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$18.26 - $20.16
17% of jobs
The median wage is $21.68 / hr.
$20.16 - $22.06
16% of jobs
$22.06 - $23.96
16% of jobs
$24.90 is the 75th percentile. Wages above this are outliers.
$23.96 - $25.85
12% of jobs
$25.85 - $27.75
7% of jobs
$27.75 - $29.65
6% of jobs
$29.65 - $31.55
3% of jobs
$31.55 - $33.44
2% of jobs
$12
$22
$33
How much do entry level help desk jobs pay per hour?
What are entry level help desk jobs?
What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?
What is the difference between Entry Level Help Desk vs Technical Support Specialist?
| Aspect | Entry Level Help Desk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | Similar; often requires CompTIA A+ or Network+ certifications |
| Work Environment | Help desk or call center, primarily remote or on-site | Technical support teams, on-site or remote, often more specialized |
| Employer & Industry Usage | IT departments, MSPs, tech companies | IT service providers, tech companies, corporate IT teams |
| Common Search & Comparison | Yes | Yes |
Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.
What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Job description
Job Title: IT Help Desk
Location: Victor, NY (Onsite)
Employment Type: 6-month contract to hire
Hours: Monday - Friday (7:30 am - 4 pm)
About the Company
Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.
Overview
Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.
ResponsibilitiesKey Responsibilities
- Provide first-line technical support via phone, email, and in person
- Troubleshoot hardware, software, and network-related issues
- Support user accounts, password resets, and permissions in Active Directory
- Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
- Set up and configure desktops, laptops, and peripherals
- Escalate more complex issues as needed
- Document tickets, resolutions, and processes
- Deliver strong customer service to internal users
Required Skills & Qualifications
- Experience or exposure to Active Directory (user management, resets, permissions)
- Basic knowledge of Cisco networking (switches, routers, connectivity)
- Comfortable handling phone support and interacting with users daily
- Strong communication and customer service skills
- Ability to work onsite and support users face-to-face
- Basic understanding of Windows environments and IT fundamentals
Preferred
- CompTIA A+, Network+, or similar certifications
- Internship or help desk experience
- Experience with ticketing systems
About Wellington Steele & Associates
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Rochester, NY, US
Year founded
2002