IT Help Desk
Rochester, NY · On-site
This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
IT Help Desk
Rochester, NY · On-site
This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Quick apply
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Network Technician
$20 - $27/hr
This is an entry-level technical position involving responsibility for the installation, operation ... Responds to help desk tickets; Job Qualifications Graduation from high school or possession of an ...
Network Technician
$20 - $27/hr
This is an entry-level technical position involving responsibility for the installation, operation ... Responds to help desk tickets; Job Qualifications Graduation from high school or possession of an ...
Responsibilities Include Entry-level IT support position with direct interaction with internal ... Preferred Qualifications Previous experience in technical support, customer service, help desk ...
Responsibilities Include Entry-level IT support position with direct interaction with internal ... Preferred Qualifications Previous experience in technical support, customer service, help desk ...
IT Support Specialist
Fairport, NY · On-site
$65K - $75K/yr
Key Responsibilities Responsibilities Include • Entry-level IT support position with direct ... Preferred Qualifications • Previous experience in technical support, customer service, help desk ...
IT Support Specialist
Fairport, NY · On-site
$65K - $75K/yr
Key Responsibilities Responsibilities Include • Entry-level IT support position with direct ... Preferred Qualifications • Previous experience in technical support, customer service, help desk ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... at desk and work on computer in quiet environment • Attention to detail • Expertise in ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... at desk and work on computer in quiet environment • Attention to detail • Expertise in ...
DME Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
Quick apply
DME Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
Applications Engineer
Rochester, NY · On-site
$70K - $125K/yr
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Applications Engineer
Rochester, NY · On-site
$70K - $125K/yr
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Applications Engineer
Rochester, NY · On-site
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Applications Engineer
Rochester, NY · On-site
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Applications Engineer
Rochester, NY · On-site
$70K - $125K/yr
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
Quick apply
Applications Engineer
Rochester, NY · On-site
$70K - $125K/yr
This role is open to entry-level and mid-level engineers who are excited to work hands-on with ... What You'll Do As part of the Innovations Team, you'll help turn ideas into working manufacturing ...
We seek the best and brightest to help us create the future of our talent solutions - enabling our ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Quick apply
We seek the best and brightest to help us create the future of our talent solutions - enabling our ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
We seek the best and brightest to help us create the future of our talent solutions - enabling our ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
We seek the best and brightest to help us create the future of our talent solutions - enabling our ... The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Entry Level Help Desk information
See Rochester, NY salary details
$12.33 - $14.19
2% of jobs
$14.19 - $16.05
6% of jobs
$16.05 - $17.91
12% of jobs
$18.44 is the 25th percentile. Wages below this are outliers.
$17.91 - $19.77
17% of jobs
The median wage is $21.26 / hr.
$19.77 - $21.64
16% of jobs
$21.64 - $23.50
16% of jobs
$24.43 is the 75th percentile. Wages above this are outliers.
$23.50 - $25.36
12% of jobs
$25.36 - $27.22
7% of jobs
$27.22 - $29.08
6% of jobs
$29.08 - $30.94
3% of jobs
$30.94 - $32.80
2% of jobs
$12
$22
$32
How much do entry level help desk jobs pay per hour?
As of Jun 12, 2026, the average hourly pay for entry level help desk in Rochester, NY is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.14 per hour, depending on experience, location, and employer.
Is helpdesk a good entry-level job?
Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.
What are entry level help desk jobs?
Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.
What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?
To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.
Can you get a helpdesk job with no experience?
Entry level help desk positions often do not require prior experience and may accept candidates with basic technical knowledge, strong communication skills, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.
What is the difference between Entry Level Help Desk vs Technical Support Specialist?
| Aspect | Entry Level Help Desk | Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | Similar; often requires CompTIA A+ or Network+ certifications |
| Work Environment | Help desk or call center, primarily remote or on-site | Technical support teams, on-site or remote, often more specialized |
| Employer & Industry Usage | IT departments, MSPs, tech companies | IT service providers, tech companies, corporate IT teams |
| Common Search & Comparison | Yes | Yes |
Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.
What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?
Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
Will IT help desk be replaced by AI?
Entry level help desk roles involve troubleshooting and customer support that require human judgment and communication skills, which AI currently cannot fully replicate. While AI tools can assist with routine tasks and knowledge base searches, human help desk staff are essential for complex issues and personalized service.
What job makes $10,000 a month without a degree?
Entry level help desk positions typically do not pay $10,000 a month without experience or specialized skills. High-paying jobs that reach this level often require advanced technical skills, certifications, or experience in fields like software development, sales, or entrepreneurship. Most roles paying this amount without a degree are rare and usually involve significant responsibility or specialized expertise.
What are the most commonly searched types of Help Desk jobs in Rochester, NY? The most popular types of Help Desk jobs in Rochester, NY are:
What are popular job titles related to Entry Level Help Desk jobs in Rochester, NY? For Entry Level Help Desk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Rochester, NY look for? The top searched job categories for Entry Level Help Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Help Desk jobs? Cities near Rochester, NY with the most Entry Level Help Desk job openings:
Job description
Overview
Job Title: IT Help Desk
Location: Victor, NY (Onsite)
Employment Type: 6-month contract to hire
Hours: Monday - Friday (7:30 am - 4 pm)
About the Company
Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.
Overview
Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.
ResponsibilitiesKey Responsibilities
- Provide first-line technical support via phone, email, and in person
- Troubleshoot hardware, software, and network-related issues
- Support user accounts, password resets, and permissions in Active Directory
- Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
- Set up and configure desktops, laptops, and peripherals
- Escalate more complex issues as needed
- Document tickets, resolutions, and processes
- Deliver strong customer service to internal users
Required Skills & Qualifications
- Experience or exposure to Active Directory (user management, resets, permissions)
- Basic knowledge of Cisco networking (switches, routers, connectivity)
- Comfortable handling phone support and interacting with users daily
- Strong communication and customer service skills
- Ability to work onsite and support users face-to-face
- Basic understanding of Windows environments and IT fundamentals
Preferred
- CompTIA A+, Network+, or similar certifications
- Internship or help desk experience
- Experience with ticketing systems
About Wellington Steele & Associates
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Rochester, NY, US
Year founded
2002