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Remote Sap Help Desk Support Jobs in Rochester, NY

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

Senior Financial Analyst

Rochester, NY · On-site +1

$69K - $146K/yr

Provide financial support across month-end close, forecasting, R&Os, and annual planning * Plan ... Analyze SAP and BPC data to ensure accurate financial reporting, identify key cost drivers, and ...

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Engineer - Remote

Rochester, NY · On-site +1

$90K - $140K/yr

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Platform Engineer - Remote

Rochester, NY · On-site +1

$100K - $150K/yr

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer * No heavy lifting is expected.

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer * No heavy lifting is expected.

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer * No heavy lifting is expected.

Data Architect - Remote

Rochester, NY · Remote

$120K - $173K/yr

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Architect - Remote

Rochester, NY · Remote

$120K - $173K/yr

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Architect - Remote

Rochester, NY · On-site +1

$120K - $173K/yr

... up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

ERP Financial Consultant

Rochester, NY · On-site +1

$95K - $130K/yr

... Provide support for clients in a help desk capacity and assist in troubleshooting application questions • Provide on-site training and consulting for clients if necessary ADDITIONAL ...

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Remote Sap Help Desk Support information

See Rochester, NY salary details

$14

$21

$32

How much do remote sap help desk support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote sap help desk support in Rochester, NY is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

What are the most commonly searched types of Sap Help Desk Support jobs in Rochester, NY? The most popular types of Sap Help Desk Support jobs in Rochester, NY are:
What are popular job titles related to Remote Sap Help Desk Support jobs in Rochester, NY? For Remote Sap Help Desk Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Sap Help Desk Support jobs in Rochester, NY look for? The top searched job categories for Remote Sap Help Desk Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Sap Help Desk Support jobs? Cities near Rochester, NY with the most Remote Sap Help Desk Support job openings:
Infographic showing various Remote Sap Help Desk Support job openings in Rochester, NY as of June 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $44,053 per year, or $21.2 per hour.

Help Desk Support Specialist

HHUNY, Inc.

Rochester, NY • Remote

$25 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.
Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!
$25.00 - $28.85 Hourly