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Volunteer Services Manager Jobs (NOW HIRING)

WakeMed

Volunteer Services Manager

Raleigh, NC · On-site

Overview The Manager of Volunteer Services, under the guidance of the Director Guest Retail and Volunteer Services, manages all WakeMed Health & Hospitals Volunteer Services and related programs.

UHS

Volunteer Services Manager

Enid, OK

... service, merchandise selection, sales, display and inventory management. Utilizing the POS system to price and pull reports. Responsible for strengthening and growing volunteer programs and services ...

Ascension

Volunteer Services Manager

Austin, TX · On-site

Select, recruit and manage volunteers. Implements orientation and in-service training. * Manage department functions and maintain appropriate quality control through continuous assessment ...

UHS

Volunteer Services Manager

Enid, OK · On-site

... service, merchandise selection, sales, display and inventory management. Utilizing the POS system to price and pull reports. Responsible for strengthening and growing volunteer programs and services ...

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Volunteer Services Manager information

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$26.5K

$57.4K

$84K

How much do volunteer services manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for volunteer services manager in the United States is $57,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $68,000.00 per year, depending on experience, location, and employer.

What does a Volunteer Services Manager do?

A Volunteer Services Manager oversees the recruitment, training, and coordination of volunteers within an organization. They develop volunteer programs, ensure volunteers are matched to appropriate roles, and provide ongoing support and supervision. Additionally, they may handle volunteer recognition, track volunteer hours, and ensure compliance with relevant policies and regulations. Their role is essential for ensuring that volunteers are engaged, effective, and contributing positively to the organization's mission.

How does a Volunteer Services Manager typically collaborate with other departments within an organization?

A Volunteer Services Manager works closely with various departments to ensure volunteer efforts align with organizational goals. This often involves coordinating with program managers to identify volunteer needs, partnering with HR for recruitment and onboarding processes, and communicating with communications or marketing teams to promote volunteer opportunities. Effective collaboration ensures volunteers are utilized efficiently and feel valued, contributing positively to the organization's mission. Regular interdepartmental meetings and clear reporting structures are key to this collaborative environment.

What Does a Volunteer Services Manager Do?

As a volunteer services manager, your duties include the recruitment and training of volunteers for your organization. Volunteer services managers work in many industries, such as health care, food security, museums and the arts, libraries, and community outreach programs. As the services manager, your responsibilities are to design and implement policies for volunteers, ensure that the organization has enough volunteers for various programs and projects, and oversee the coordination of volunteer scheduling. You also oversee performance assessments and organize ways to improve volunteer staff training and efficiency.

What are the 3 R's of volunteer management?

The 3 R's of volunteer management are Recruitment, Recognition, and Retention. These principles help volunteer services managers effectively attract, motivate, and keep volunteers engaged in their organization’s mission. Focusing on these areas ensures a positive volunteer experience and sustainable program growth.

What does a volunteer manager do?

A volunteer services manager oversees the recruitment, training, and coordination of volunteers within an organization. They develop volunteer programs, ensure volunteers meet organizational needs, and maintain volunteer records, often using management software. Strong communication and organizational skills are essential for success in this role.

What is another name for a volunteer manager?

Another name for a volunteer manager is volunteer coordinator or volunteer program manager. These roles involve recruiting, training, and supervising volunteers to support organizational goals, often requiring strong communication and organizational skills.

What is the difference between Volunteer Services Manager vs Volunteer Coordinator?

AspectVolunteer Services ManagerVolunteer Coordinator
ResponsibilitiesOversees volunteer programs, develops policies, manages staff, and ensures program goals are met.Recruits, trains, and schedules volunteers; handles day-to-day volunteer activities.
CredentialsBachelor's degree often required; experience in nonprofit or volunteer management preferred.High school diploma or equivalent; relevant experience helpful but not always required.
Work EnvironmentOffice setting, overseeing multiple programs or departments.On-site at facilities or event locations, direct interaction with volunteers.

The Volunteer Services Manager typically has broader responsibilities, including program development and staff management, while the Volunteer Coordinator focuses on volunteer recruitment and daily operations. Both roles require strong communication skills and a passion for service, but the manager position usually demands more experience and leadership responsibilities.

What degree do you need to be a social and community service manager?

A social and community service manager typically needs a bachelor's degree in social work, human services, public administration, or a related field. Some positions may prefer or require a master's degree, along with relevant experience and strong leadership skills.

What are the key skills and qualifications needed to thrive as a Volunteer Services Manager, and why are they important?

To thrive as a Volunteer Services Manager, you generally need experience in volunteer coordination, knowledge of recruitment and retention strategies, and a background in nonprofit or human services, often supported by a relevant degree. Familiarity with volunteer management software, scheduling tools, and compliance with regulatory standards is typical. Strong interpersonal skills, organizational abilities, and motivational leadership set top candidates apart. These skills ensure effective volunteer engagement, program success, and a positive impact on organizational goals.
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Volunteer Services Manager jobs near you
Infographic showing various Volunteer Services Manager job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,432 per year, or $27.6 per hour.
Volunteer Services Manager

Volunteer Services Manager

WakeMed

Raleigh, NC • On-site

Full-time

Posted 14 days ago

WakeMed rating

7.8

Company rating: 7.8 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

131st of 890 rated healthcare providers

Job description

Overview
The Manager of Volunteer Services, under the guidance of the Director Guest Retail and Volunteer Services, manages all WakeMed Health & Hospitals Volunteer Services and related programs. Oversees the recruiting, interviewing, hiring, training, and schedule of volunteer workers. Works closely with all department leaders to create and develop volunteer placement opportunities that support the strategic and aspirational goals of the organization.
Develops and manages department program goals and objectives in alignment with the strategic priorities of the organization. Oversee community programs, community in-kind donations, community presentations and recruitment efforts. Coordination of all volunteer hospital fundraising event and provide board relation support to two volunteer boards are an important component of this position.
Leads the Volunteer Services paid team to ensure excellence in process and outcomes for employees, volunteers, patients, and families. The Manager assists the Director of Guest Retail & Volunteer Services as assigned with additional responsibilities and improvement efforts as they arise.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Certified Healthcare Volunteer Management Preferred
Education
Bachelor's Degree Required
Master's Degree Preferred
Experience
5 Years Volunteer Services Required
5 Years Leadership Preferred
3 Years Healthcare Preferred

What WakeMed employees say

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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