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Director Of Victim Services Jobs (NOW HIRING)

Shelter Advocate

Salem, IN · On-site

$14 - $18/hr

Attend staff meetings and trainings as required by the Victim Services Shelter Manager or Director of Victim Services. Perform other duties as assigned. Qualifications & Skills: High school diploma ...

Shelter Advocate

Salem, IN · On-site

$14 - $18/hr

Attend staff meetings and trainings as required by the Victim Services Shelter Manager or Director of Victim Services. Perform other duties as assigned. Qualifications & Skills: High school diploma ...

Provides direct support and victim services to victims of crime * Attends continuing educational training * Computer skills, including record keeping as required * Drive throughout the valley to meet ...

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How much do director of victim services jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of victim services in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What does a director of victim services do?

A Director of Victim Services oversees programs and staff dedicated to supporting victims of crime or trauma. They are responsible for managing resources, developing policies, and ensuring that victims receive appropriate counseling, advocacy, and assistance. This role often involves collaborating with law enforcement, community organizations, and government agencies to enhance services and secure funding. The director also evaluates program effectiveness and implements improvements to better serve victims’ needs.

What are the key skills and qualifications needed to thrive as a director of victim services, and why are they important?

To thrive as a Director Of Victim Services, you need extensive experience in social work, crisis intervention, and program management, often supported by a relevant degree and advanced certifications in victim advocacy. Familiarity with case management systems, data privacy protocols, and grant management tools is typically required. Exceptional leadership, empathy, cultural competency, and effective communication are critical soft skills for building trust and guiding multidisciplinary teams. These skills and qualifications are essential to ensure effective support for victims, compliance with legal standards, and the successful administration of victim services programs.

What are some common challenges faced by a director of victim services, and how can they be effectively managed?

A Director of Victim Services often faces challenges such as balancing limited resources with high client needs, managing a multidisciplinary team, and ensuring compliance with legal and ethical standards. Navigating secondary trauma among staff and maintaining effective partnerships with law enforcement and community organizations are also key concerns. Successful directors address these challenges by fostering strong communication, prioritizing staff well-being, and implementing clear protocols to ensure consistent, high-quality service delivery.

What is the difference between Director Of Victim Services vs Victim Advocate?

AspectDirector Of Victim ServicesVictim Advocate
CredentialsTypically requires a bachelor’s or master’s degree in social work, psychology, or related fields; certifications in victim advocacy are commonOften requires a high school diploma or associate degree; certifications in victim advocacy enhance prospects
Work EnvironmentLeads teams, manages programs, and collaborates with agencies in government or non-profit sectorsProvides direct support and crisis intervention to victims, often working in community agencies or courts
Employer & IndustryGovernment agencies, non-profits, criminal justice systemNon-profit organizations, legal systems, social services

The Director Of Victim Services oversees victim assistance programs and manages staff, while Victim Advocates provide direct support and crisis intervention to victims. Both roles are vital in the victim services field but differ mainly in scope, responsibilities, and required credentials.

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What cities are hiring for Director Of Victim Services jobs?

Cities with the most Director Of Victim Services job openings:

Who are the top companies hiring for Director Of Victim Services jobs?

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What states have the most Director Of Victim Services jobs?

States with the most job openings for Director Of Victim Services jobs include:

What job categories do people searching Director Of Victim Services jobs look for?

The top searched job categories for Director Of Victim Services jobs are:

Infographic showing various Director Of Victim Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Victim/Witness Coordinator- Juvenile Unit

Philadelphia District Attorney's Office

Philadelphia, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


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Company rating: 9.2 out of 10

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Job description

Position: Victim/Witness Coordinator- Juvenile Unit
Unit: Victim Services Unit
Supervisor: Director of Victim Services Unit (and other designated supervisors)
Company Description
The Philadelphia District Attorney’s Office is committed to delivering justice and providing vital support to victims of crime. Our Victim Services Unit plays a critical role in guiding victims through the legal process and ensuring they receive the necessary support and resources. We are dedicated to enhancing the quality of victim services and fostering a supportive environment for both victims and staff.
**Please note that effective September 1, 2021, the City of Philadelphia requires all new employees to present proof of vaccination against COVID-19. **
To attain a job with the city, you must be a city of Philadelphia resident within 6 months (180 days) of hire and able to work completely in the office.
Summary of Job
The Victim/Witness Coordinator assigned to the juvenile unit provides trauma-informed advocacy, case coordination, and comprehensive support services to victims and witnesses involved in juvenile delinquency matters prosecuted by the Philadelphia District Attorney's Office.

The Victim/Witness Coordinator serves as the primary liaison between victims, caregivers, Assistant District Attorneys, juvenile probation, law enforcement, court personnel, service providers, schools, and community agencies to ensure victims are informed, supported, and afforded their rights throughout juvenile court proceedings. The Victim/Witness Coordinator provides crisis intervention, case updates, court accompaniment, referrals, safety planning, and assistance navigating the juvenile justice system while ensuring compliance with the Pennsylvania Crime Victims Act, the Juvenile Act, the Pennsylvania Rules of Juvenile Court Procedure, and all applicable victims' rights laws.
This position requires a trauma-informed, victim-centered, and developmentally appropriate approach while balancing the unique rehabilitative goals of the juvenile justice system. The Victim/Witness Coordinator reports to the Director of the Victim Services Unit (and other designated supervisors) and works closely with the Chief and Assistant Chiefs of the Juvenile Unit.
Juvenile Unit Overview
The Juvenile Unit prosecutes delinquency matters involving youth alleged to have committed criminal offenses while promoting accountability, rehabilitation, community safety, and positive youth development. The Unit works collaboratively with juvenile probation, treatment providers, schools, behavioral health agencies, child-serving systems, community organizations, and other justice partners to ensure appropriate case outcomes while recognizing the unique needs of juvenile offenders, victims, and their families.
The Unit handles a wide range of juvenile offenses, including violent crimes, property offenses, firearm-related offenses, and other delinquency matters. Throughout the juvenile court process, the Unit prioritizes victim engagement by ensuring victims receive timely information, meaningful opportunities to be heard, and access to advocacy and supportive services consistent with Pennsylvania law.
Operational Flexibility and Unit Assignment
The Victim/Witness Coordinator serves as a member of the Victim Services Unit and may be assigned or reassigned to different units, specialty teams, or areas of responsibility within the Philadelphia District Attorney's Office based on operational needs, staffing requirements, workload demands, and the needs of victims and witnesses. Employees are expected to remain flexible and perform duties as assigned in support of the mission of the Philadelphia District Attorney's Office
Duties amp; Responsibilities
  1. Provide trauma-informed, victim-centered services to victims and witnesses through in-person meetings, telephone communication, written correspondence, and electronic communication.
  2. Inform victims of their rights under the Pennsylvania Crime Victims Act, the Juvenile Act, the Pennsylvania Rules of Juvenile Court Procedure, and other applicable victims' rights laws.
  3. Ensure victims receive timely updates regarding case status, court hearings, adjudications, dispositions, appeals, and post-disposition proceedings.
  4. Prepare victims and witnesses for juvenile court proceedings and accompany them throughout court appearances.
  5. Maintain regular communication with assigned Assistant District Attorneys regarding victim concerns, safety issues, and case developments.
  6. Assist in communicating plea offers, consent decrees, diversion opportunities, and proposed case resolutions to victims when appropriate and obtain victim input for consideration by the assigned assistant district attorney.
  7. Facilitate communication among victims, caregivers, prosecutors, juvenile probation officers, law enforcement, court personnel, and community partners.
  8. Conduct early outreach to victims and provide crisis intervention, emotional support, and safety planning.
  9. Assess victim needs and provide referrals to community resources, counseling services, emergency assistance, housing, legal resources, behavioral health providers, and other victim service agencies.
  10. Assist victims in applying for Victims Compensation Assistance Program (VCAP) benefits and provide guidance regarding restitution and reimbursement for witness fees, when applicable.
  11. Coordinate practical assistance including transportation, interpreter services, employer/school interventions, childcare referrals, and recovery of personal property held as evidence.
  12. Assist victims in preparing Victim Impact Statements and ensure victims are afforded opportunities to participate throughout the juvenile justice process.
  13. Address reports of victim or witness intimidation, harassment, or retaliation by coordinating with prosecutors and law enforcement to promote victim safety.
  14. Advocate for victims while recognizing the rehabilitative framework and confidentiality requirements of the juvenile justice system.
  15. Maintain accurate case documentation, case notes, referrals, victim contacts, and required statistical reporting in accordance with office policies and grant requirements.
  16. Collaborate with juvenile justice stakeholders, schools, child-serving agencies, behavioral health providers, victim service organizations, and community partners to enhance services for victims.
  17. Participate in multidisciplinary meetings, trainings, committees, and community outreach initiatives related to juvenile justice and victim services.
  18. Serve as a flexible member of the Victim Services Unit and accept reassignment to other units, specialty teams, or areas of responsibility within the Unit as needed to meet operational demands, staffing needs, and the service needs of victims and witnesses.
Skills amp; Qualifications
  • Bachelor's degree in social work, criminal justice, psychology, or other related degree
  • 1-2 years of victim support, social work, juvenile justice, child welfare, or related human services experience.
  • Knowledge of victim rights, the Pennsylvania Juvenile Act, trauma-informed care, and best practices in victim support.
  • Understanding of adolescent development, family systems, and the unique dynamics of the juvenile justice system.
  • Ability to effectively communicate with victims, families, prosecutors, juvenile probation officers, court personnel, community partners, and service providers.
  • Excellent speaking, writing, listening skills required
  • Computer proficiency required
  • Proficiency in Microsoft Office Suite and other relevant software.
Rewards/Benefits
This is an exempt employee with the City of Philadelphia. Immediately upon assuming office, new hire will receive benefits similar to those of other City of Philadelphia employees, including the below benefits:
  • Generous retirement savings options available (pension plan and etc.)
  • We are a Public Service Loan Forgiveness (PSLF) Program qualified employer
  • We offer comprehensive health coverage (medical, vision, prescription and dental) for employees and their eligible dependents
  • Annual paid time off (PTO) package: 10 vacation days, 15 sick leave days, 11 paid holidays, 5 annual administrative leave
  • Our wellness program offers eligibility into the discounted medical plan
  • Before tax commuter program
  • Health care and Dependent care flexible spending accounts
  • Sick leave bonuses and exchanges
  • Employee Assistance Program (EAP)
Applications will be active for one year from the date of receipt by the Office.
All exempt employees of the District Attorney’s Office are at-will employees and serve at the pleasure of the District Attorney. The at-will relationship shall not be modified for any employee and no agreement, oral or written, shall be entered into that changes the at-will relationship.
** The Philadelphia District Attorney's Office is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. **

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