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Virtual Representative Jobs (NOW HIRING)

AO Globe Life

Virtual Client Support Representative

$17.50 - $22.25/hr

Position Overview AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective ...

UpdatePromise

Virtual Training Representative

Grand Prairie, TX · On-site +1

$14.75 - $19.25/hr

Virtual Training Representative Department: Dealer Onboarding Employment Type: Full Time Location: Dallas, Texas Reporting To: Emily Gonzalez Compensation: $20 - $25 / year Description Become a Part ...

UpdatePromise

Virtual Training Representative

Los Angeles, CA · On-site +1

$16.75 - $21.50/hr

Virtual Training Representative Department: Dealer Onboarding Employment Type: Full Time Location: Los Angeles, California Reporting To: Emily Gonzalez Compensation: $20 - $25 / year Description ...

AO Globe Life

Virtual Member Services Representative

$15.75 - $20.50/hr

Position Overview AO Globe Life is looking for a Virtual Member Services Representative to support individuals, families, labor union members, credit union members, and association members as they ...

Whizz

Virtual Customer Service Representative

$16.50 - $22.25/hr

Virtual Customer Service Representative At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible ...

WHIZZ

Virtual Customer Service Representative

$16.50 - $22.25/hr

Virtual Customer Service Representative At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible ...

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How much do virtual representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for virtual representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a virtual representative?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What does a virtual representative do?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What skills and qualifications are needed to thrive as a virtual representative?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

How do I become a virtual representative?

To become a virtual representative, you typically need strong communication skills, computer literacy, and experience with customer service or administrative tasks. Many employers require a high school diploma or equivalent, and some may prefer prior experience or relevant certifications. You can find opportunities on online job boards and often work flexible hours from home using communication tools like email, chat, or video conferencing.
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Virtual Representative jobs near you
Infographic showing various Virtual Representative job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 62% Physical, 1% Hybrid, and 37% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Virtual Client Support Representative

Remote

AO Globe Life
Insurance Services • 1 - 5K employees
Learn more about AO Globe Lifeexternal

$17.50 - $22.25/hr

Other

Medical

Posted 9 days ago

Job description

Position Overview
AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual appointments, and help explain life, supplemental health, and accident insurance options.
This is a client-facing opportunity for candidates who value flexibility, training, personal growth, and service-driven work.
Responsibilities
  • Connect with prospective clients using warm leads
  • Schedule virtual appointments and complete timely follow-up
  • Conduct needs-based reviews to identify client priorities
  • Explain available insurance products and benefits
  • Provide accurate, helpful information to clients
  • Build trust through professional and responsive communication
  • Maintain organized client documentation
  • Participate in ongoing training and mentorship programs
What We Offer
  • 100% remote role
  • Company-provided warm leads
  • Weekly pay
  • Unlimited earning potential
  • Medical insurance premium reimbursement
  • Comprehensive virtual training
  • Daily leadership coaching and mentorship
  • Performance incentives
  • No overhead expenses
  • OPEIU Local 277 union representation
  • A stable, member-focused organization with 70 years of history
Qualifications
  • Excellent communication and active-listening skills
  • Client-first and professional attitude
  • Strong attention to detail
  • Comfortable with online systems and virtual communication platforms
  • Dependable, organized, and self-motivated
  • Able to work independently and collaborate with a team

Apply