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Virtual Representative Jobs in Indiana (NOW HIRING)

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

Virtual Teacher

Gary, IN · On-site +1

$47K - $62K/yr

The requirements listed below are representative of the knowledge, skill and/or ability required ... Virtual learning Skill in: * Using a computer and related software applications. * Using modern ...

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Virtual Representative information

What is a virtual representative?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What does a virtual representative do?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What skills and qualifications are needed to thrive as a virtual representative?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

How do I become a virtual representative?

To become a virtual representative, you typically need strong communication skills, computer literacy, and experience with customer service or administrative tasks. Many employers require a high school diploma or equivalent, and some may prefer prior experience or relevant certifications. You can find opportunities on online job boards and often work flexible hours from home using communication tools like email, chat, or video conferencing.

What are the most commonly searched types of Representative jobs in Indiana?

The most popular types of Representative jobs in Indiana are:

What are popular job titles related to Virtual Representative jobs in Indiana?

For Virtual Representative jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Virtual Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution.

Virtual Member Services Representative

Verwise Credit Union

South Bend, IN • On-site

$19/hr

Other

Re-posted 25 days ago


Job description

Virtual Member Service Representative

The Virtual Member Service Representative is responsible for building relationships and providing high quality service to members by assisting with financial transactions, promoting Everwise Credit Union's products and services, and maintaining accurate records of transactions through Interactive Teller Machines (ITMs). The incumbent will provide service to members through various virtual platforms, ensuring a high level of member satisfaction and engagement.

Primary Responsibilities & Duties

  • Maintain a high level of member service in accordance with Everwise Credit Union's service expectations.
  • Perform and process financial transactions including deposits, withdrawals, loan payments, check cashing, transfers, account inquiries, account maintenance, opening new accounts, or lending activities
  • Identify members' needs and recommend appropriate financial products and services.
  • Responsible for maintaining a high level of confidentiality about member account information.
  • Responsible for problem solving through research, using open ended questions, and consistent follow-up to ensure member satisfaction.
  • Educate members on the use of ITM features, online banking, and other digital platforms.
  • Consistently meet or exceed established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate business partner to address needs.
  • Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and conducting call campaigns regularly.
  • Participate in continued education as assigned, in addition to special projects and community events.
  • Responsible for understanding and applying credit union policies and procedures such as Check Cashing, Cash Control, and Transaction Approval Limits policies as well as government laws and regulations relating to Reg CC, SAR, CTR, Check handling, BSA, and Anti-Money Laundering (AML).
  • Report and troubleshoot ITM technical issues or escalations to management, IT or vendors as needed.
  • Assume additional responsibilities as necessary for the continued growth and advancement of Everwise.

Knowledge/ Skills

  • Excellent interpersonal and communication skills
  • Strong problem-solving skills by demonstrating concern and empathy while seeking a solution that is in the best interest of the members and Everwise Credit Union.
  • Comfortable working on camera in a professional and personable manner.
  • High level understanding of need-based selling.
  • Proficient cash handling skills.
  • Ability to work in a fast-paced environment.
  • Proficient with computer systems and Microsoft Office suite (e.g., Word, Excel, Outlook).

Minimum Requirement

  • High school diploma or GED.
  • Six months of retail sales, cash handling, or customer service experience.
  • Prior experience in a financial institution, call center or related field preferred.
  • Variable shifts may include weekday, evening or weekend hours.
  • Extended periods of sitting while using a computer and headset.

Base pay: Starting at $19.00/hour.

Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.