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Virtual Representative Jobs in Indiana (NOW HIRING)

Centra

Interactive Virtual Representative I

Columbus, IN · On-site

$21.88/hr

The Interactive Virtual Representative is responsible for welcoming and engaging in meaningful conversations with our Member base and creating value while completing transactions with high accuracy.

Centra

Interactive Virtual Representative I

Columbus, IN · On-site +1

$21.88/hr

The Interactive Virtual Representative is responsible for welcoming and engaging in meaningful conversations with our Member base and creating value while completing transactions with high accuracy.

Gary Community School Corporation

Virtual Teacher

Gary, IN · On-site +1

$47.80K - $62.70K/yr

The requirements listed below are representative of the knowledge, skill and/or ability required ... Virtual learning Skill in: * Using a computer and related software applications. * Using modern ...

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How much do virtual representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual representative in Indiana is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.32 per hour, depending on experience, location, and employer.

What is a Virtual Representative job?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Virtual Representative position, and why are they important?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

What does a typical workday look like for a Virtual Representative?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.
More about Virtual Representative jobs
What are the most commonly searched types of Representative jobs in Indiana? The most popular types of Representative jobs in Indiana are:
What are popular job titles related to Virtual Representative jobs in Indiana? For Virtual Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Virtual Representative jobs in Indiana look for? The top searched job categories for Virtual Representative jobs in Indiana are:
Virtual Representative jobs near you
Infographic showing various Virtual Representative job openings in Indiana as of May 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,729 per year, or $17.2 per hour.
Interactive Virtual Representative I

Interactive Virtual Representative I

Centra

Columbus, IN • On-site

$21.88/hr

Full-time

Posted 29 days ago

Job description

Thank you for your interest in a career with Centra.  A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members’ financial lives and our communities.  Centra was established in 1940 and is headquartered in Columbus, Indiana.  Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States.  Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY and Whitakers, NC.  Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in achievement of results, and the opportunity for growth with the Centra Family.  Credit Unions are Not for Profit, Not for Charity, But for Service.  If these are the things that matter to you then please read on, we look forward to hearing from you.

Centra Credit Union has an exciting opportunity as a Full-Time onsite Contact Center Interactive Virtual Representative, in Columbus, IN. The Interactive Virtual Representative is responsible for welcoming and engaging in meaningful conversations with our Member base and creating value while completing transactions with high accuracy. An Interactive Virtual Representative will develop to a high level of competency in educating and advising on financial solutions through products and services based upon Member needs and goals. This position is actively involved in providing service to Members through live video interactions while adding value and executing on Centra Strategy and contributing to the safety and security of Centra and Members in compliance with policy and procedure.

The position has a Learning Path to develop and grow their skills while transitioning from an Interactive Virtual Representative I through Interactive Virtual Representative III role. Team Members can reside in an Interactive Virtual Representative III role or continue to pursue further development in Retail Operations or another career path.

At Centra, we approach compensation with care and integrity, ensuring our pay practices reflect local markets while honoring our commitment to our Team Members. The starting wage for this opportunity is $21.88 per hour.  Hourly compensation is just one part of our total rewards approach. Eligible positions also offer a comprehensive benefits package designed to support you and your family

Spanish/English interpreters may be eligible for an interpreting differential. 

ESSENTIAL FUNCTIONS:

This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.

  • Creates value by actively engaging Member during account transactions while educating and advising Members on Credit Union products and services. Transactions include deposits, withdrawals, transfers, and loan payments.
  • Performs Member account maintenance and Member transactions to include deposits, withdrawals, transfers, loan payments, check cashing, and cash exchanges. Engages Member to build Member relationships through value added promotion of products and services and in support of the Member feedback program.
  • Applies useful knowledge on all products and services to assist Members. 
  • Ensures financial literacy and applies expert knowledge and awareness of all Centra products and services. 
  • Engages with Members in problem solving for their financial needs.
  • Engages in value creating initiatives and tactics set forth by Retail Leadership. 
  • Maintains ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new developments, changes, or other important information discovered via Member engagement. 
  • Effectively uses time when not on live video to create value through activities such as providing Member services with Contact Center or Retail operational needs.
  • Engages in required Learning Path for continued development and growth within the specified timeframes.

EDUCATION & EXPERIENCE – (Equivalent combination of Education & Experience will be considered.)

  • High School Diploma or General Education Diploma (GED)
  • Under one year of similar or preparatory experience.

Note:  Hours of Operation are 8AM-6PM Monday thru Friday and Saturday 8:00AM to 2:00PM.

Centra is an Equal Opportunity Employer.      

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