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Virtual Library Assistant Jobs (NOW HIRING)

usahs

Assistant Librarian

San Marcos, CA · On-site

... virtual reference services as assigned. * Support a welcoming, responsive, inclusive, and student-centered library environment. Instruction and Student Skill Development * Assist librarians with ...

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Virtual Library Assistant information

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How much do virtual library assistant jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for virtual library assistant in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

How does a Virtual Library Assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What is a Virtual Library Assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

What are the key skills and qualifications needed to thrive as a Virtual Library Assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.
More about Virtual Library Assistant jobs
What cities are hiring for Virtual Library Assistant jobs? Cities with the most Virtual Library Assistant job openings:
What states have the most Virtual Library Assistant jobs? States with the most job openings for Virtual Library Assistant jobs include:
What job categories do people searching Virtual Library Assistant jobs look for? The top searched job categories for Virtual Library Assistant jobs are:
Virtual Library Assistant jobs near you
Infographic showing various Virtual Library Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Temporary. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.
Library Associate (Part-time)

Library Associate (Part-time)

Arlington County

Arlington, VA • On-site

Other

Posted 5 days ago

Arlington County rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

194th of 668 rated public administrative organizations

Job description

Library Associate

Arlington County's Public Library is seeking an energetic and customer service focused Library Associate to join the Public Services team. This position will be responsible for assisting customers and performing a variety of tasks to ensure the successful operation of a public library with a diverse population, including people with limited English skills.

Responsibilities

Specific duties include:

  • Providing customer service assistance to patrons in general reference, readers' advisory, and circulation in person at a service desk, by telephone, email, and other virtual environments;
  • Managing and resolving complaints and issues and proactively assisting patrons who may have issues navigating Library resources and/or policies;
  • Assisting, instructing, training, and monitoring patrons in the use of library resources and specialized equipment;
  • Providing circulation and account maintenance support;
  • Assisting patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services including handheld devices, e-readers, laptops, and tablets;
  • Maintaining and ensuring physical access to library collections, and maintaining strong familiarity with materials and their subject matters;
  • Providing leadership and assistance to Library Assistants, Library Pages, and volunteers;
  • Assisting in maintaining insightful data at service points and during programs;
  • Providing programming support to ensure successful delivery of meaningful programs; and
  • Serving as back-up as needed assisting with administrative activities and reports and helping oversee staffing and security needs.

The ideal candidate will have the following:

  • A strong desire to provide exceptional customer service;
  • Ability to quickly troubleshoot and problem solve issues;
  • Ability to thrive in a teamwork-oriented environment;
  • Strong interpersonal and organizational skills; and/or
  • A desire to create a welcoming and inclusive space for everyone.
Qualifications

Minimum Qualifications:

  • Possession of a Bachelor's degree; plus
  • Some experience in library procedures.

Substitution: Additional qualifying related experience may be substituted for the education requirement on a year-for-year basis. A Master's degree in Library Science or Library and Information Science may substitute some experience in library procedures. Desirable: Preference may be given to applicants with experience in one or more of the following in a library setting:

  • Performing circulatory and patron account support services;
  • Providing programming assistance and promotion;
  • A strong familiarity with library collections;
  • Providing customer service to diverse populations, including circulation of materials and reader's advisory;
  • Providing technical assistance to patrons with varying abilities; and/or
  • Managing patron complaints and issues.

Work Hours: Part-time, 30 hours per week including a regular Saturday and Sunday rotation and evening hours. Actual work schedule will be determined upon appointment, based on the needs of the library. Work assignment may change over time. The current part-time vacancy is at the Glencarlyn Library, 300 S. Kensington St, Arlington VA, 22204

Physical Requirements: Must be able to push and pull full book carts and lift items weighing up to 35 lbs.

Required Skills
  • Interpersonal Skills
  • Mathematics
  • Problem Solving
  • Reading and Writing

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