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Virtual Library Assistant Jobs in North Carolina

gaylor

Virtual Designer

Richmond, VA

Coordinate design updates to maintain production efficiency and workflow continuity * Assist in ... Support the development of standardized templates, component libraries, and repeatable skid ...

gaylor

Virtual Designer

Richmond, VA · On-site

Coordinate design updates to maintain production efficiency and workflow continuity * Assist in ... Support the development of standardized templates, component libraries, and repeatable skid ...

gaylor

Virtual Designer

Charlotte, NC · On-site

Coordinate design updates to maintain production efficiency and workflow continuity * Assist in ... Support the development of standardized templates, component libraries, and repeatable skid ...

NCSU

Studios Student Advisor

Raleigh, NC

... Assistants help create a welcoming environment in the Libraries technology spaces by providing ... Virtual Reality, desktop PC and console gaming, streaming software, and 3D modeling. They are ...

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Virtual Library Assistant information

What is a virtual library assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

How does a virtual library assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What are the key skills and qualifications needed to thrive as a virtual library assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What are popular job titles related to Virtual Library Assistant jobs in North Carolina?

For Virtual Library Assistant jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Virtual Library Assistant jobs in North Carolina look for?

The top searched job categories for Virtual Library Assistant jobs in North Carolina are:

What cities in North Carolina are hiring for Virtual Library Assistant jobs?

Cities in North Carolina with the most Virtual Library Assistant job openings:

Virtual Library Assistant jobs near you
Infographic showing various Virtual Library Assistant job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

FT Staff: Director-Library Services

Shaw University

Raleigh, NC

Full-time

Re-posted 12 days ago

Job description

Reporting to the VP, Academic & Student Affairs, the Director of Library Services is responsible for the overall direction and
management of academic library systems and services. This includes day-to-day administrative and managerial
leadership of Library Services in order to secure and maintain student enrollment and retention expectations, to
provide dynamic customer services and to provide meaningful learning resources. The nature and diversity of the
job require special abilities, dedication and proactive commitment toward global and virtual information access.
The position is accountable for ensuring internal/external client satisfaction through effective personal
management of subordinate personnel, interpersonal relationships, projects, materials, budgetary costs, and
continuous quality improvement.

Essential Job Functions:

  • Effectively applies knowledge and understanding of education methods as they relate to the development
    of information literacy to create appropriate outcomes-based assessment.
  • Facilitate students' life-long learning.
  • Plan, implement and administer all library resources and services for students, faculty and staff wherever
    classes are taught and distance learning courses, in a context of continuous improvement.
  • Plan and supervise the assessment of all library resources and services for student learning and faculty
    effectiveness. Inform administration of the library’s strengths and weaknesses in meeting college needs
    and accreditation standards.
  • Maintain a current working knowledge of the University's policies and procedures, including but not limited
    to: American Library Association standards, University activities and personnel policies.
  • Accurately estimate Library Services needs and requirements to correlate supporting services.
  • Effectively lead and direct the University's Library Services system and personnel to meet desired
    objectives, including a more global and virtual focus of access to information.
  • Understand educational methods, as they relate to the development of information literacy, and create
    effective outcomes-based assessments.
  • Develop strong partnerships within the college. Advocate for the library. Collaborate with faculty to
    assess, provide and improve the library collection and services to meet student and faculty needs.
  • Develop the collection of all types of materials such as print, media and electronic resources that support
    the curriculum and weed the collection.
  • Provide library instruction and reference service in accordance with current standards.
  • Plan and supervise public services such as circulation, interlibrary loan, stack maintenance and
    preservation of the collection.
  • Plan and supervise technical services such as cataloging, periodicals, course reserves and processing
    and mending materials.
  • Other duties as assigned.

Supervisory Responsibilities:

Librarians, Library Assistants, Library Specialist, Library Cataloger and Work Study students

Education and/or Experience:

  • A master's degree in Library Science from an American Library Association (ALA) accredited college or
    university. 
  • Over seven years related professional experience, with five years’ experience in higher education.
  • Two years of supervisory/management experience, preferably in higher education.
  • A valid North Carolina drivers' license is required.

Apply