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Virtual Instructor Jobs (NOW HIRING)

HealthEdge

Training Facilitator

In this role, you'll deliver multi-week, virtual instructor-led training sessions focused primarily on claims and enrollment processes within our HealthRules Payer system. You'll partner with ...

Ubertal Inc

Technology Trainer

San Antonio, TX · On-site

Instructor-led, virtual, hands-on, departmental, and one-on-one Duration: 6 months, with extensions as needed. Role Overview The Technology Trainer supports digital transformation initiatives by ...

Paychex

Learning Instructor

Phoenix, AZ · On-site

$23.10 - $32.10/hr

Responsible for Instructor Led Training (ILT) and/or Virtual Instructor Led Training (VILT) tasks and facilitation, as well as report out on participant retention, performance against KPIs, and ...

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How much do virtual instructor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for virtual instructor in the United States is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $33.17 per hour, depending on experience, location, and employer.

What is a virtual instructor?

A Virtual Instructor is an educator who teaches courses or training sessions online using digital platforms. They design lesson plans, deliver instruction through video conferencing or e-learning systems, and engage with students remotely. Virtual Instructors may work for schools, universities, businesses, or online learning platforms, providing education in various subjects. Their role often includes assessing student progress, providing feedback, and utilizing technology to enhance learning experiences.

What skills and qualifications are needed to thrive as a virtual instructor?

To thrive as a Virtual Instructor, you need expertise in your subject area, experience in online teaching, and at least a bachelor's degree or relevant teaching certification. Familiarity with learning management systems (LMS), web conferencing tools, and content creation software is essential for delivering engaging virtual lessons. Strong communication, adaptability, and time management skills help Virtual Instructors connect with learners and manage remote classrooms effectively. These competencies are vital to ensure high-quality virtual instruction and positive learner outcomes in an online education environment.

What challenges might I encounter as a virtual instructor, and how can I overcome them?

Virtual Instructors often face challenges such as maintaining student engagement, effectively managing technology, and creating a sense of classroom community online. To overcome these, instructors can utilize interactive tools, set clear expectations, and incorporate a variety of multimedia resources into lessons. Establishing regular communication channels and fostering collaboration through group projects also helps build connections among learners. Remaining adaptable and proactive with troubleshooting technology issues ensures smooth instruction, while continuous professional development enhances your virtual teaching skills.

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Virtual Instructor jobs near you
Infographic showing various Virtual Instructor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 47% Physical, 2% Hybrid, and 51% Remote job distribution, with an average salary of $50,946 per year, or $24.5 per hour.

Seasonal Contact Center Trainer (Temporary)

Phoenix, AZ • On-site

Regalo Health LLC
See more jobs at Regalo Health LLCexternal

Temporary

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Description:

Join a Team That Makes a Difference

We are seeking an experienced and engaging Seasonal Contact Center Trainer to support the onboarding and development of new Customer Care Representatives during a high-volume hiring period.

This role is responsible for delivering virtual instructor-led training, facilitating engaging learning experiences, and preparing employees for success in a remote healthcare contact center environment. The ideal candidate will have a strong background in contact center operations, employee training, coaching, and healthcare reimbursement or pharmacy support services.

If you enjoy helping others learn, thrive in a fast-paced environment, and can turn complex processes into easy-to-understand training, we'd love to hear from you.


What You'll Do

  • Facilitate virtual new hire training classes for remote Customer Care Representatives.
  • Deliver training on customer service, call handling, professionalism, and communication skills.
  • Train employees on healthcare contact center processes, benefits investigations, insurance verification, and case management.
  • Educate trainees on HIPAA, PHI, data privacy, and compliance requirements.
  • Conduct knowledge assessments and measure trainee understanding and progress.
  • Provide coaching, feedback, and performance support throughout training.
  • Assist with nesting activities and production readiness evaluations.
  • Collaborate with Operations, Quality, and Leadership teams to ensure training materials are accurate and current.
  • Monitor attendance, engagement, and completion metrics.
  • Identify learning gaps and provide recommendations for continuous improvement.
  • Support ongoing coaching and development initiatives as needed.
Requirements:

What We're Looking For

  • Strong facilitation and presentation skills.
  • Ability to engage remote learners in a virtual classroom environment.
  • Excellent verbal and written communication skills.
  • Strong coaching, mentoring, and feedback skills.
  • Ability to manage multiple priorities and adapt quickly to changing business needs.
  • Strong organizational skills and attention to detail.
  • Positive attitude and ability to motivate learners.

Required Qualifications

  • High school diploma or GED required.
  • Minimum of 3 years of experience training employees in a contact center      environment.
  • Experience facilitating virtual instructor-led training.
  • Experience coaching and developing customer service representatives.
  • Working knowledge of HIPAA and PHI requirements.
  • Strong Microsoft Office and Microsoft Teams skills.
  • Ability to work independently in a remote environment.

Preferred Qualifications

  • Healthcare contact center experience.
  • Specialty pharmacy experience.
  • Manufacturer HUB experience.
  • Patient Assistance Program (PAP) experience.
  • Copay assistance program experience.
  • Quality Assurance or call monitoring experience.
  • Experience supporting remote workforces.

Work Schedule

  • Monday through Friday
  • Standard business hours
  • Temporary seasonal assignment
  • Remote position