ZipRecruiter

Log In

1

Virtual Desk Jobs (NOW HIRING)

Emergent Financial Group

$10K - $25K/mo

A leading financial services firm is seeking elite Virtual Life Insurance Sales Pros. This is a ... Strong self-discipline is required to manage a high-volume sales desk effectively. We provide ...

next page

Showing results 1-20

People also search for

All JobsVirtual Desk Jobs

Virtual Desk information

See salary details

$12

$23

$33

How much do virtual desk jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for virtual desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Virtual Desk job?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What are the key skills and qualifications needed to thrive in the Virtual Desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What does a typical day look like for someone working in a Virtual Desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.
More about Virtual Desk jobs
What cities are hiring for Virtual Desk jobs? Cities with the most Virtual Desk job openings:
What are the most commonly searched types of Desk jobs? The most popular types of Desk jobs are:
What states have the most Virtual Desk jobs? States with the most job openings for Virtual Desk jobs include:
What job categories do people searching Virtual Desk jobs look for? The top searched job categories for Virtual Desk jobs are:
Virtual Desk jobs near you
Infographic showing various Virtual Desk job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
SOC Analyst

SOC Analyst

Edgewater Federal Solutions

Albuquerque, NM

Other

Posted 26 days ago

Job description

IT Professional Opportunity

Edgewater Federal Solutions is seeking skilled IT professionals to support critical operations at a major National Laboratory by maintaining secure, reliable computing environments across thousands of classified and unclassified systems. Responsibilities include end-user vulnerability remediation through remote and onsite support, handling remediation tickets, providing technical guidance, analyzing performance and documentation, and supporting email, directories, operating systems, and desktop applications. These roles also support the 24x7x365 Systems Operation Center (SOC) by continuously monitoring IT resources, detecting outages and performance issues, and responding rapidly to minimize downtime and protect mission-critical services, ensuring the integrity and availability of hardware, network, and server systems.

Responsibilities
  • Respond to incident management requests, service improvement projects, and incoming problem calls, resolving associated tickets and providing updates, documentation, and follow-up on unresolved issues.
  • Remediate vulnerabilities by troubleshooting complex issues, serving as an escalation point, and providing advanced deskside support for Windows, Mac, and Linux systems.
  • Create knowledge articles using KCS methodology and transfer knowledge to End User and Service Desk Support teams.
  • Participate in technical meetings, deployment testing activities, and both lead and support service and process improvement projects.
  • Conceptualize, construct, test, implement, and operate integrated infrastructure solutions, while recommending training plans and supporting continuous improvement activities.
  • Test application compatibility, support cyber initiatives, and analyze performance statistics including system logs, scheduled job completion, backups, and documentation.
  • Perform system monitoring to verify the integrity and availability of hardware, network, server resources, and system components; maintain adherence to the Event Management Process.
  • Observe and control performance of servers, network facilities, and other infrastructure elements; analyze network and server resource consumption and manage user access.
  • Conduct hourly stewardship walkthroughs of Sandia's data center and provide after-hours support to the Corporate Computing Help Desk (CCHD).
  • Perform other duties as assigned.

We are currently looking for someone to work the Swing shift, from 2:30 pm to 11:00 pm.

Qualifications
  • Must be a U.S. Citizen.
  • Must have a high school diploma and at least 2 years of relevant experience.
  • Must have an active DOE Security Clearance

Required Skills:

  • Must have a working knowledge of PC operations which include hardware, network settings, operating system, & MS Office applications.
  • Intermediate to expert virtual desk expertise (related to equipment connectivity for computing customer).
  • Work Shift work to cover 24/7 environment
  • Ability to type 35 WPM.

Desired:

  • 6 months of customer help desk experience
  • Experience in the current customer environment
  • Associates Degree or bachelor's degree in information technology, or related discipline.
  • Experience with ServiceNow.
  • Experience with KCS methodology.
  • Any additional requirements determined by the Service Manager.
  • Ability to type 50+ WPM

About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

Apply