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Virtual Desk Jobs in Washington (NOW HIRING)

ICF

Service Desk Manager

Washington, DC · Hybrid

... virtual agents, knowledge portals, and automated troubleshooting tools. Coordinate with AI and ... Prepare and present service desk performance reporting for governance forums, program management ...

The Heritage Foundation

Service Desk Manager

Washington, DC · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Service Desk Manager Reports to: Director, Information Technology Job Summary: The Service Desk ... Coordinate backup support to Audio Visual team for virtual meetings and events as needed.

ManTech

Help Desk Specialist

Annapolis Junction, MD · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... Must communicate with co-workers, management, and customers, via email, phone, and or virtual ...

DMI

Service Desk Manager

Washington, DC

$109K - $119K/yr

  • Medical

  • Life

  • Retirement

This role oversees day-to-day service desk operations, manages a cloud-based ITSM platform, ensures ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

Digital Management, LLC

Service Desk Manager

Washington, DC · On-site

$119K/yr

  • Medical

  • Life

  • Retirement

Learn more at About the Opportunity DMI, LLC is seeking a Service Desk Manager to lead for the ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

DMI

Service Desk Manager

Washington, DC · On-site

  • Medical

  • Life

  • Retirement

Learn more at www.dminc.com DMI, LLC is seeking a Service Desk Manager to lead for the technical ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

DMI

Service Desk Manager

Washington, DC · On-site

$109K/yr

  • Medical

  • Life

  • Retirement

This role oversees day-to-day service desk operations, manages a cloud-based ITSM platform, ensures ... Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment ...

ManTech International

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... Must communicate with co-workers, management, and customers, via email, phone, and or virtual ...

IntePros Federal

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an ... virtual environments. Additionally, you will configure and deploy desktop and network hardware ...

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Virtual Desk information

See Washington salary details

$14

$26

$38

How much do virtual desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual desk in Washington is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.

What is a virtual desk?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What does a typical day look like for someone working in a virtual desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the key skills and qualifications needed to thrive in the virtual desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What are the most commonly searched types of Desk jobs in Washington?

The most popular types of Desk jobs in Washington are:

What are popular job titles related to Virtual Desk jobs in Washington?

For Virtual Desk jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Virtual Desk jobs in Washington look for?

The top searched job categories for Virtual Desk jobs in Washington are:

What cities in Washington are hiring for Virtual Desk jobs?

Cities in Washington with the most Virtual Desk job openings:

Virtual Desk jobs near you
Infographic showing various Virtual Desk job openings in Washington as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $54,539 per year, or $26.2 per hour.

Virtual Desk Agent (Entry Level)

Globe Life American Income Division

Arlington, VA • On-site, Remote

$17.75 - $23.75/hr

Full-time

Medical, Life, Retirement

Re-posted 2 hours ago

Job description

Remote Customer Specialist - Work From Home
Location: 100% Remote
Schedule: Flexible
As our company continues to experience record-breaking growth, we're expanding our fully remote team and seeking motivated, people-focused individuals who enjoy helping others and want a career that offers both purpose and flexibility.
If you thrive on building relationships, value meaningful work, and want the freedom to work from home while building a long-term career, this opportunity could be the perfect fit.
Why This Role Works
Requirements • Responsibilities • Rewards
We believe success should support your entire life-not just your career. That's why we offer a remote-first environment, flexible scheduling, and a culture rooted in service, mentorship, and professional growth.
Our guiding principle, the Platinum Rule - "Do more for others than you would have them do for you" - shapes everything we do. Every day, we help protect working-class families while providing our team with the tools, training, and support needed to succeed.
What We Offer
  • Stable, fully remote work-from-home opportunity
  • Weekly pay plus performance-based bonuses
  • Incentive rewards including international travel and high-value prizes
  • Life insurance coverage and health reimbursement benefits
  • Retirement plan options for long-term financial security
  • Clear advancement and leadership opportunities
  • Full training and mentorship provided - no prior experience required
  • Positive, supportive, and team-oriented company culture
What You Bring
  • Strong communication and relationship-building skills
  • Confident problem-solving abilities and adaptability
  • Positive, professional attitude
  • Ability to work independently and collaboratively within a team
  • Self-motivated mindset with a willingness to learn and grow
What You'll Do
  • Support clients through phone, Zoom, and virtual communication platforms
  • Build strong client relationships through professional and personalized service
  • Assist with scheduling appointments and providing benefits information
  • Participate in ongoing training and leadership development opportunities
  • Contribute to a positive and growth-focused remote team environment
Next Steps
To be considered, please submit your updated resume along with your compensation expectations for review.
In support of community wellness, all interviews are conducted through Zoom video conferencing for convenience and flexibility.
👉 Apply today and begin building a rewarding remote career with growth, flexibility, and long-term opportunity.

Apply