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Virtual Desk Jobs in Washington (NOW HIRING)

Kearney

Kearney IT Service Desk Lead

Washington, DC · On-site

Demonstrate strong systems administration experience, including managing computers, applications, accounts, users, virtual machines, and end-user devices. * Have experience leading a service desk or ...

Joella's Hot Chicken

Front Desk

Arlington, VA · On-site

$16 - $20.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte

Front Desk

Arlington, VA · On-site

$17 - $20.75/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk

Arlington, VA · On-site

$16.50 - $20.75/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte

Front Desk

Arlington, VA · On-site

$16 - $20.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte Companies

Front Desk

Arlington, VA · On-site

$16.25 - $20.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk

Arlington, VA · On-site

$16.25 - $20.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk

Arlington, VA · On-site

$16.25 - $20.75/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte Companies

Front Desk

Arlington, VA · On-site

$16.25 - $20.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Art of Problem Solving

Front Desk Associate

Rockville, MD · On-site

$14.25 - $18.25/hr

Front Desk Associate Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff ... AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a ...

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Virtual Desk information

See Washington salary details

$14

$26

$38

How much do virtual desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual desk in Washington is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $29.42 per hour, depending on experience, location, and employer.

What is a virtual desk?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What does a typical day look like for someone working in a virtual desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the key skills and qualifications needed to thrive in the virtual desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What are the most commonly searched types of Desk jobs in Washington?

The most popular types of Desk jobs in Washington are:

What are popular job titles related to Virtual Desk jobs in Washington?

For Virtual Desk jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Virtual Desk jobs in Washington look for?

The top searched job categories for Virtual Desk jobs in Washington are:

What cities in Washington are hiring for Virtual Desk jobs?

Cities in Washington with the most Virtual Desk job openings:

Virtual Desk jobs near you
Infographic showing various Virtual Desk job openings in Washington as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,539 per year, or $26.2 per hour.

Service Desk Technician

Trillion Technology Solutions

Washington, DC • On-site

Full-time

Re-posted 4 days ago

Job description

Job Specific Details and Tasks:
  • Support and respond to tickets for ongoing complex Service Desk/System Engineering activities using ServiceNow for supporting the DFC IT infrastructure and Mobile devices.
  • Work with clients directly to support and resolve ticket items and system engineering infrastructure issues.
  • Maintain updates and actions on open assigned tickets and system engineering issues; provide regular tracking and summary inputs to the Service Area Manager as needed.
  • Work extensively directly with DFC clients on improving ServiceNow automation/system engineering processes and procedures based on ITIL processes, addressing client concerns and issues.
  • Support HQ office VIPs, support and insure their access and operation of IT system infrastructure facilities such as servers, custom/specialized financial applications, VPN and Wifi, and Service Desk ticket resolution access.
  • Other duties as assigned.

***ONSITE IN DC***
Required Experience:
  • 5-6 years of Service Desk/Systems Engineering Support and leadership in an automated setting; ServiceNow preferred. Both ticket management, system engineering analyst and technical troubleshooting skils required.
  • Experience developing and managing ITIL process-based asset management in the system engineering process improvement environment and use of an automated ticketing system such as ServiceNow for a remote VIP office client based IT problem ticket/system issues resolution
  • Extensive VIP support at Level II for client activities within requiring system engineering analysis within the IT infrastructure and resolution of basic and advanced Service Desk tickets.
  • Proactive VIP client interface experience and deliverable documentation development
  • Staff interface and asset coordination experience
  • Experience supporting DFC or similar IT organization preferred
  • Strong customer asset support skills
  • Strong written and verbal communications skills
  • Knowledge of the ServiceNow ticketing system
  • Experience with ITIL best practices
  • Knowledge working with and supporting the following products and tools:

Manage and maintain the overall IT infrastructure at the system engineering and day-to-day trouble ticket resolution levels
Exposure and understanding of network tools and techniques such as switches, VPNs, routhers and releated WiFi connectivity
Microsoft Exchange
Anti-Virus Software (i.e., Microsoft System Center Endpoint Protection)
Microsoft Distributed File System (DFS)
Enterprise Mobile Devices (i.e., Apple and Android Devices)
Mobile phone management tools/MDM (i.e., InTune)
Mobile Device startup and client configuration/Apple iPhone experinece preferred
Desktop and Tablet image development, control and deployment; tracking and deploying/troubleshooting system upgrades
Microsoft Active Directory (AD)
Microsoft Domain Name Services (DNS)
Microsoft Dynamic Host Configuration Protocol (DHCP)
Smart Card Authentication
Virtual Private Network (VPN)/WIFI support for remote and in-office clients
Enterprise Full Disk Encryption (i.e., Checkpoint Full Disk Encryption or similar)
Enterprise Communication Services (i.e., TEAMs for Business)
Microsoft SharePoint end-users support
Microsoft Windows 10. 11
VPN and PIN Card Troubleshooting
Internet-based VOIP desk phone systems, troubleshooting and system upgrades
TEAMs-based phone systems
BitLocker or other user authentication tool
Adobe
Asset Management tools and techniques for large infrastructure environments
Secure email Transmission facility (i.e, Accellion or similar)
Outlook Email archive management
Network Printers and office server reset/update support
Microsoft Office products
Ticketing and Asset Management System (i.e., ServiceNow)
Knowledge Base resource and video guide training planning and development
Video Conferencing Support (i.e., VTC)
General Desktop and Mobile Device System (InTune) Administration
Specialized DFC agency inhouse infrastructure system tools/features/application trouble ticket support and troubleshooting
Trillion is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local law.

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