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Virtual Desk Jobs in Baltimore, MD (NOW HIRING)

ManTech

Help Desk Specialist

Annapolis Junction, MD

$75K - $125K/yr

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... Must communicate with co-workers, management, and customers, via email, phone, and or virtual ...

ManTech International

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... Must communicate with co-workers, management, and customers, via email, phone, and or virtual ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary ... virtual support requests • Determine issue scope, impact, and priority while initiating the ...

One Medical

Phlebotomist/Front Desk

Silver Spring, MD · On-site

$17.50 - $22/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care ...

One Medical

Phlebotomist/Front Desk

Silver Spring, MD · On-site

$17.50 - $22/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care ...

One Medical

Phlebotomist/Front Desk

Silver Spring, MD

$17.50 - $22/hr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... The Opportunity As a One Medical Phlebotomist/Front Desk (internally known as a Patient Care ...

Hill Tech Solutions

Service Desk Tier 2

Bel Air, MD · On-site

Experience with Azure cloud services and virtual infrastructure. * Prior MSP experience supporting ... Service Desk Lead Work Location: In Office / Hybrid Travel Requirements: Occasional onsite client ...

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Virtual Desk information

See Baltimore, MD salary details

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How much do virtual desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for virtual desk in Baltimore, MD is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.82 per hour, depending on experience, location, and employer.

What is a virtual desk?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What does a typical day look like for someone working in a virtual desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the key skills and qualifications needed to thrive in the virtual desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What are the most commonly searched types of Desk jobs in Baltimore, MD?

The most popular types of Desk jobs in Baltimore, MD are:

What are popular job titles related to Virtual Desk jobs in Baltimore, MD?

For Virtual Desk jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Virtual Desk jobs in Baltimore, MD look for?

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What cities near Baltimore, MD are hiring for Virtual Desk jobs?

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Virtual Desk jobs near you
Infographic showing various Virtual Desk job openings in Baltimore, MD as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $47,847 per year, or $23 per hour.

Help Desk Specialist

Linthicum, MD • On-site

Kaizen Approach, Inc
11 - 50 employees
Learn more about Kaizen Approach, Incexternal

$85K - $109K/yr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Description
Are you ready for a rewarding opportunity with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical directories and virtual applications. Requirements:
  • Experience troubleshooting general IT related issues
  • Good communication and writing skills
  • Familiarity with LAN/WAN terminologies
  • Familiarity with basic hardware terminologies
  • Ability to respond to mission critical needs on an on-call basis (10%)
  • High School diploma or GED
  • Active TS/SCI clearance with Polygraph

Highly Preferred:
  • Familiarity with COTS and GOTS applications
  • Experience providing Tier 1 or Tier 2 Help Desk support
  • Experience troubleshooting through technical directories and virtual resources
  • A Bachelor's degree (or equivalent) in a technical discipline from an accredited college or university

About Kaizen Approach
We love what we do, and that drives us to create the best possible results for our customers. We apply years of experience in Cybersecurity and Learning & Development to guide our customers in ongoing improvements that keep their employees' skills current and their companies protected.
Our reputation is built on the skills and successes of our employees. We care about them as individuals, and we support and encourage them in their professional growth and personal happiness. We sincerely value every member of our team.
The salary range for this position: $55,000 - $65,000
  • Premium Healthcare
  • 4 Weeks of PTO
  • 11 Paid Holidays
  • Gifted 401k
  • Profit Sharing
  • Paid Training and Admin Time

Kaizen Approach, Inc. ("Kaizen") is dedicated to the safety of our staff and our surrounding communities. As part of that commitment, effective immediately, Kaizen requires all staff to be vaccinated against COVID-19. As a prospective and/or a new employee at Kaizen, you will be required to comply with Kaizen and customer vaccination protocols. To work at Kaizen and on the customer site, proof of full vaccination is required before employment.
Kaizen and the customer will provide reasonable accommodations, absent undue hardship, to qualified individuals with disabilities that enable them to perform their job duties as well as employees with sincerely held religious beliefs, observances, or practices that conflict with getting vaccinated. Reasonable accommodation may include appropriate adjustment or modifications of employer policies, including this Mandatory Vaccination Policy.

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