ZipRecruiter

Log In

1

Virtual Customer Service Representative Jobs (NOW HIRING)

MiCo2 Group LLC

Customer Service 3.0

$12 - $15/hr

Join our fast-growing virtual customer support team! We're hiring Remote Customer Service Reps to handle phone-based support for top-tier clients. This role is ideal for people who want flexible ...

MiCo2 Group LLC

Customer Service 3.0

Rocky Mount, NC · On-site

$24K - $32K/yr

Customer Service Reps Needed - Work From Home$12-$15/hrSet Your Own Hours Ready to take control of your schedule and income from home?Join our fast-growing virtual customer support team! We're hiring ...

MiCo2 Group LLC

Customer Service 3.0

Rocky Mount, NC · On-site

$12 - $15/hr

Customer Service Reps Needed - Work From Home$12-$15/hrSet Your Own Hours Ready to take control of your schedule and income from home?Join our fast-growing virtual customer support team! We're hiring ...

Inktel

FIFA 1099-CSR

Layton, FL · On-site

$18/hr

Each CSR will be an independent contractor, working from home using their own computer equipment ... This is a virtual customer support opportunity. Contractors must also be able to establish a ...

QPS

Customer Service Representative

Vernon Hills, IL · On-site

$20/hr

Customer Service Representative $20.00/hour 1st shift 8:30am-5:00pm Qps Employment Group is hiring ... Handle customer requests that come in via email for freight quotes, virtual request, product ...

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Assistant JobsVirtual Customer Service Representative Jobs

Virtual Customer Service Representative information

See salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

More about Virtual Customer Service Representative jobs

What cities are hiring for Virtual Customer Service Representative jobs?

Cities with the most Virtual Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Virtual Customer Service Representative jobs?

States with the most job openings for Virtual Customer Service Representative jobs include:

What job categories do people searching Virtual Customer Service Representative jobs look for?

The top searched job categories for Virtual Customer Service Representative jobs are:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service 3.0

MiCo2 Group LLC

Remote

$12 - $15/hr

Other

Re-posted 27 days ago

Job description

Job Opportunity

Customer Service Reps Needed – Work From Home | $12–$15/hr | Set Your Own Hours Ready to take control of your schedule and income from home? Join our fast-growing virtual customer support team! We're hiring Remote Customer Service Reps to handle phone-based support for top-tier clients. This role is ideal for people who want flexible hours, steady pay, and the ability to grow in a remote-first environment.

Your Responsibilities:

  • Handle inbound and outbound customer service calls
  • Offer prompt, accurate, and friendly solutions
  • Record data clearly into client systems
  • Provide follow-up as needed for customer satisfaction
  • Meet personal performance targets

Requirements What We're Looking For:

  • High school diploma or GED
  • Excellent phone and typing skills
  • Comfortable navigating software and multitasking
  • Dedicated home workspace and stable internet
  • Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Apple or Chromebook)
  • USB headset & wired internet (not needed to apply, but required to start)

Position Highlights:

  • 100% Remote – work from your home office
  • Flexible scheduling options – including part-time and evenings
  • Pay range: $12–$15/hr to start + performance bonuses (where applicable)
  • Opportunities to move up quickly based on performance

Apply