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Virtual Customer Support Representative Jobs (NOW HIRING)

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16 - $400/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

SKELAR

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative This venture builder company is looking for a Customer Support Representative to help them scale up their operations. The role involves handling user and partner ...

Cube Hub Inc.

Customer Support Representative

Johnston, IA · On-site

$15 - $20.50/hr

Customer Support Representative E-Commerce Customer Support Representative Primary Duties and Responsibilites: * Handle inbound customer/dealer calls and occasional emails regarding orders and ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

isolved

Customer Support Representative

Springfield, MA · On-site

$18 - $20/hr

Customer Support Representative Summary/Objective isolved Customer Support Representatives contribute to a positive work environment that is entrepreneurial and high performing. As a front line of ...

isolved

Customer Support Representative

Springfield, MA · On-site

$18 - $20/hr

Customer Support Representative Summary/Objectiveisolved Customer Support Representatives contribute to a positive work environment that is entrepreneurial and high performing. As a front line of ...

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How much do virtual customer support representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Virtual Customer Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Virtual Customer Support Specialist

Port Saint Lucie, FL • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

Full-time

Medical, Life

Re-posted yesterday

Job description

Virtual Customer Support Specialist
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Flexible Work-From-Home Career
Are you looking for a remote career where you can help people, develop professionally, and enjoy the flexibility of working from home?
AO is seeking motivated, service-oriented individuals to join our team as Virtual Customer Support Specialists. In this role, you'll work directly with clients who have requested information about their benefits, providing outstanding customer service while helping them understand available coverage options.
Whether you're beginning a new career or bringing experience in customer service, healthcare, hospitality, retail, education, or administrative support, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to delivering exceptional customer service while investing in the professional growth and long-term success of our team members.
What You'll Do
As a Virtual Customer Support Specialist, you'll serve as a trusted point of contact for clients, helping them understand their available benefits and providing exceptional support throughout the client experience.
Client Support Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
  • Build long-term client relationships through exceptional service and professionalism
Professional Development
  • Participate in structured virtual training and mentorship
  • Attend leadership development workshops and coaching sessions
  • Learn industry products, systems, and best practices
  • Strengthen communication, customer service, and leadership skills
  • Collaborate with a supportive remote team committed to shared success
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • No prior experience required
  • Structured onboarding program
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Adaptability and problem-solving abilities
  • Professionalism and integrity
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Support
  • Call Center
  • Administrative Support
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Sales

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are eager to learn and grow.
Why Join AO?
At AO, we believe careers are built through mentorship, opportunity, and continuous growth.
Our culture is centered on:
  • Helping working families
  • Professional mentorship
  • Leadership development
  • Team collaboration
  • Performance-based advancement
  • Work-life flexibility
  • Long-term career success

You'll join a supportive organization where your contributions are valued, your achievements are recognized, and your professional development is a priority.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Get Started?
If you're looking for a flexible remote career where you can help others, grow professionally, and build long-term success from home, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Support Clients. Grow Your Career. 🚀

Apply