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Online Customer Support Representative Jobs (NOW HIRING)

SecurityMetrics

Customer Support Rep

Orem, UT

$16 - $400/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

orderlunches

Customer Support Representative

San Carlos, CA · On-site

$19.25 - $26.25/hr

Customize daily menus so users can pre-order and pay on-line then compile, tabulate, and organize ... Customer Support Representative Job Duties: * Manage in-bound calls, emails, contact us inquires ...

orderlunches

Customer Support Representative

San Carlos, CA · On-site

$19.25 - $26.25/hr

Customize daily menus so users can pre-order and pay on-line then compile, tabulate, and organize ... Customer Support Representative Job Duties: * Manage in-bound calls, emails, contact us inquires ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

Script Care LTD

Customer Support Representative

Austin, TX · On-site

$15.50 - $21.25/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

Script Care LTD

Customer Support Representative

Beaumont, TX · On-site

$13.75 - $18.75/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

Script Care LTD

Customer Support Representative

Beaumont, TX · On-site

$13.75 - $18.75/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

EnSoftek inc

Customer Support Representative

Beaverton, OR · On-site

$16.75 - $22.75/hr

Working at EnSoftek office in Beaverton, EHR Technical Support Representative will be responsible for front line interaction with our customers, satisfactorily troubleshooting and resolving incoming ...

Workwear

Customer Support Representative

Nashville, TN

$15.50 - $21/hr

As a Customer Support Representative you are responsible for all customer support activities and inquiries within the business. This involves strong interdepartmental interactions in order to provide ...

ExtensisHR

Customer Support Representative

Irvine, CA

$19 - $21/hr

We are seeking a dedicated and talented Customer Support Representative to join our team. This role serves as a critical link between our valued customers and dealerships. As a direct representative ...

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$48K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

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Online Customer Support Representative information

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How much do online customer support representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for online customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Online Customer Support Representatives and how can they be managed?

Online Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and adapting to rapidly changing product information. To manage these challenges, representatives are typically provided with comprehensive training, access to a robust knowledge base, and support from experienced team leads. Developing strong communication skills and resilience is essential, and most companies encourage collaboration among team members to resolve complex issues efficiently.

Will Amazon really pay you to work from home?

Online Customer Support Representatives at Amazon are typically paid for their work from home, with wages comparable to similar customer service roles. They often work scheduled shifts and may need to pass background checks or training to qualify for remote positions.

How to make 1000 a week remotely?

An Online Customer Support Representative can earn $1,000 or more weekly by working full-time, handling a high volume of customer inquiries, and gaining experience in communication tools like live chat or email support. Increasing earnings may involve taking on multiple clients, improving skills, or obtaining relevant certifications to qualify for higher-paying roles.

What are the key skills and qualifications needed to thrive as an Online Customer Support Representative, and why are they important?

To excel as an Online Customer Support Representative, you need strong written communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Patience, empathy, and active listening are crucial soft skills for addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive brand reputation.

What are Online Customer Support Representatives?

Online Customer Support Representatives are professionals who assist customers via digital channels such as email, live chat, and social media. They help resolve issues, answer inquiries, and provide information about products or services. Their goal is to ensure customer satisfaction by responding promptly and effectively to requests. This role requires strong communication skills, patience, and the ability to troubleshoot problems remotely.

How to become an online customer service agent?

To become an online customer support representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service tools like live chat or CRM software. Relevant experience in customer service or sales can be beneficial, and some employers may require basic computer skills or certifications in customer service. Training is often provided by the employer, and the role usually involves working flexible hours in a remote environment.

How to make 25 dollars an hour online?

Online Customer Support Representatives can earn around $25 an hour by providing quality customer service, often requiring good communication skills and familiarity with support tools like live chat or helpdesk software. Achieving this rate may involve gaining experience, certifications, or working for companies that pay competitive wages for remote support roles.
More about Online Customer Support Representative jobs
What cities are hiring for Online Customer Support Representative jobs? Cities with the most Online Customer Support Representative job openings:
What are the most commonly searched types of Customer Support Representative jobs? The most popular types of Customer Support Representative jobs are:
What states have the most Online Customer Support Representative jobs? States with the most job openings for Online Customer Support Representative jobs include:
What job categories do people searching Online Customer Support Representative jobs look for? The top searched job categories for Online Customer Support Representative jobs are:
Online Customer Support Representative jobs near you
Infographic showing various Online Customer Support Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Support Rep

Customer Support Rep

SecurityMetrics

Orem, UT

$16 - $400/hr

Full-time

Re-posted 14 days ago

Job description

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Customer Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Customer Support!


SecurityMetrics is looking for experienced Customer Support staff to join our Customer Support team! This is an in-house position, and we are not looking to hire remote employees at this time. We are looking for applicants that have a customer service background to assist customers in understanding our products and processes. As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cybersecurity threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of advanced computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!


Responsibilities


  • Provide basic customer support and account maintenance via phone or email
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire


Required Skills and Experience


  • Basic computer skills (i.e. typing, email, web browser)
  • Basic understanding of networks and network devices
  • Ability to troubleshoot account issues
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns


Preferred Skills and Experience


  • Fluent in English and any of the following languages:
    • Portuguese
    • Chinese/Mandarin
    • Spanish
    • French/Quebecois
  • Part-time positions are available upon review
  • Familiar with PCI-DSS
  • Experience working in a Call Center
  • Experience dealing in Customer Service
  • Familiar with Linux
  • Basic understanding of HTML

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