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Online Customer Support Representative Jobs (NOW HIRING)

A-Gas Americas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases . A-Gas also provides refrigerants, blowing agents, fire ...

A-Gas Americas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases A-Gas also provides refrigerants, blowing agents, fire ...

X2F

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative Newark, New Jersey, United States $ 28.00 - 35.00 (US Dollar) About the Job Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee.

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.50/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

Sparks Wiz Limited

Customer Support Representative

$22 - $27/hr

Customer Support Representative Los Angeles, California, United States $ 22.00 - 27.00 (US Dollar) Sparks Wiz Limited is an engineering consultancy firm seeking a Customer Service Representative to ...

InstantServe LLC

Customer Support Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

Customer Support Representative Location: 1401 Pacific Avenue, Dallas, TX 7520 2 Essential Duties And Responsibilities * Manage incoming customer concerns by conducting thorough intake processes ...

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Online Customer Support Representative information

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How much do online customer support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by online customer support representatives and how can they be managed?

Online Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and adapting to rapidly changing product information. To manage these challenges, representatives are typically provided with comprehensive training, access to a robust knowledge base, and support from experienced team leads. Developing strong communication skills and resilience is essential, and most companies encourage collaboration among team members to resolve complex issues efficiently.

Can you work from home as an online customer support representative?

Yes, many online customer support representatives work remotely from home, utilizing communication tools like live chat, email, and phone systems. Employers often require reliable internet access and may provide training on specific software or platforms to perform the job effectively.

What are the key skills and qualifications needed to thrive as an online customer support representative?

To excel as an Online Customer Support Representative, you need strong written communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Patience, empathy, and active listening are crucial soft skills for addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive brand reputation.

What is an online customer support representative?

Online Customer Support Representatives are professionals who assist customers via digital channels such as email, live chat, and social media. They help resolve issues, answer inquiries, and provide information about products or services. Their goal is to ensure customer satisfaction by responding promptly and effectively to requests. This role requires strong communication skills, patience, and the ability to troubleshoot problems remotely.
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Online Customer Support Representative jobs near you
Infographic showing various Online Customer Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Support Representative

Precision Aviation Group

Mesa, AZ • On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Prime Turbines is a division of Precision Aviation Group (PAG), a leader in the MRO (maintenance, repair, overhaul) industry for general aviation aircraft.  Prime Turbines, located in Mesa, AZ, a leading independent turboprop engine repair, maintenance, and overhaul (MRO) company specializing today in the Pratt & Whitney Canada PT6A & PT6T, currently has a position open for an experienced Customer Support Representative.

The Customer Support Representative will serve as primary point of contact for customer related inquiries, coordinate, schedule and process orders and requests to deliver customer satisfaction while meeting set company goals. Experience in the Aviation industry preferred.

Key responsibilities:

  • Perform customer requirements
  • Review and process customer repair orders
  • Receive parts into Operating System
  • Generate work orders based on customer requirements
  • Evaluate and coordinate product exchange applications
  • Maintain customer database records
  • Participate in onsite customer audits
  • Coordinate activities and scheduling
  • Other duties assigned by management

The ideal candidate offers:

  • 3 years’ experience supporting a complex product line or service with direct customer interface/support/internal sales experience
  • Experience in the Aerospace industry
  • Knowledge of standard Aerospace MRO processes
  • Computer skills including experience with ERP systems and MS Office
  • Self-directed and cooperative in team efforts
  • Strong attention to detail
  • Excellent communication and interpersonal skills
  • Accustomed to meeting demanding and/or conflicting deadlines

We offer competitive pay and wide variety of benefits.  Full time associates qualify for health benefits the first of the month following 30 days employment.  Options include medical, dental plan, vision, base life (company paid), voluntary life, short and long-term disability, flex spending accounts, and telemedicine.  Other benefits include: vacation and PTO time accrued with each pay cycle with a vacation carry over/payout option at year end, 9 paid holidays, 401k with company match contributions.

Qualified candidates with strong drive, work ethic and commitment to quality are invited to apply at www.precisionaviationgroup.com using the Careers tab at the bottom of the page.

AA/EOE/M/F/D/V

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