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Veterans Service Officer Jobs (NOW HIRING)

Camden County College

Government Services Officer

Camden, NJ · On-site

$17/hr

  • Medical

  • Retirement

Position Information Position Information (Default Section) Title Government Services Officer ... Respond to all calls for service and critical incidents, as necessary, effectively assisting site ...

City of Murphy, TX

Telecommunications Officer

Murphy, TX · On-site

$50K - $57K/yr

Trustw O rthy - by delivering service in an open, honest, and timely manner with the goal of ... As our Telecommunications Officer, under direct supervision of the Telecommunications Supervisor ...

Red Wing Aviation

First Officer (Home Based) - BD700

$115K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a First Officer with Vista America, you will push the boundaries of service and excellence. We are seeking First Officers that are great problem solvers, brand ambassadors and always ready to lend ...

State of Oklahoma

Port of Entry Officer II

Newkirk, OK · On-site

$61K/yr

Declares and marks commercial motor vehicles and drivers Out-of-Service. * Verifies permits ... law enforcement officer. Knowledge, Skills, Abilities and Competencies Knowledge, Skills and ...

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Veterans Service Officer information

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$131K

How much do veterans service officer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for veterans service officer in the United States is $60,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterans service officer?

To thrive as a Veterans Service Officer, you need deep knowledge of veterans’ benefits, relevant laws, case management, and typically a background in social work or public administration. Familiarity with VA systems, benefits management software, and possible accreditation with the Department of Veterans Affairs are important technical requirements. Outstanding interpersonal skills, patience, and clear communication help build trust and effectively advocate for veterans. These skills ensure veterans receive accurate guidance and support while navigating complex benefits systems.

What does a veterans service officer do?

Veterans service officer duties are to assist veterans and to assist their families in accessing military and U.S. Department of Veterans Affairs (VA) benefits. As a service officer, you also answer questions and advise veterans on federal and state benefit programs. Your responsibilities include helping veterans and their dependents file claims, representing them in VA hearings, directing them to appropriate resources, and providing educational materials. You can work for Veterans Service Organizations (VSOs) or state or county governments. Your office may be in a courthouse, VA regional office, or other location.

What are some common challenges veterans service officers face when assisting veterans with benefit claims?

Veterans Service Officers often encounter challenges such as navigating complex regulations, gathering complete and accurate documentation, and ensuring claims are submitted within strict deadlines. Additionally, they may need to help veterans who are unfamiliar with available benefits or who have difficulty articulating their service-related needs. Building trust and maintaining clear communication are essential, as is staying current with changing VA policies to best advocate for veterans.

What is the difference between Veterans Service Officer vs Veterans Benefits Counselor?

AspectVeterans Service OfficerVeterans Benefits Counselor
Required CredentialsVSO certification, knowledge of VA benefitsVBA certification, understanding of VA programs
Work EnvironmentGovernment offices, veterans' organizationsPrivate practices, veterans' advocacy groups
Employer & IndustryGovernment agencies, veterans' service organizationsNonprofits, private consulting firms
Common Search/ComparisonYesYes

Veterans Service Officers and Veterans Benefits Counselors both assist veterans with benefits, but VSOs typically work within government or veterans' organizations focusing on claims and advocacy, while Veterans Benefits Counselors often work in private or nonprofit settings providing personalized benefit advice and counseling.

What is a veterans service officer?

Veterans Service Officers (VSOs) are professionals who help military veterans and their families navigate the process of obtaining benefits and services from the Department of Veterans Affairs (VA) and other agencies. They assist with filing claims for compensation, pensions, education, healthcare, and other entitlements. VSOs also provide guidance, advocacy, and support throughout the application process, helping to ensure veterans receive the benefits they have earned through their service.
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Veterans Service Officer jobs near you
Infographic showing various Veterans Service Officer job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% In-person, 3% Hybrid, and 1% Remote job distribution, with an average salary of $60,003 per year, or $28.8 per hour.

Decision Review Officer

SD Department of Veterans Affairs

Manchester, NH • On-site

$120K/yr

Full-time, Part-time

Posted 3 days ago

New

Job description

This position is located in the Department of Veterans Affairs, Manchester Regional Office, Veterans Service Center. The Decision Review Officer is an integral part of the Veterans Service Center's quality assurance program and is a technical adviser to the Rating Veterans Service Representatives. The purpose of this position is to measure individual performance quality and identify training needs through the review and assessment of completed claims involving appeals and rating decisions.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/21/2026.
TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.
  • For a GS-13 position you must have served 52 weeks at the GS-12 level.
  • If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-13 (or higher) and the promotion potential of your current position must be at least None.
The grade may have been in any occupation and must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You must provide a copy of your most recent SF-50 that indicates proof of status (career, career-conditional, or excepted service), time-in-grade requirements have been met, and identifies your position title, series, grade, step, salary, tenure, and type of service. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate possession of time-in-grade requirements. In this instance, you must also submit your most recent Promotion or Within Grade Increase SF-50, or a Promotion or Within Grade Increase SF-50 that indicates the highest grade/step previously held. DO NOT submit Award SF-50s and/or General Adjustment SF-50s as they cannot be used to verify time-in-grade.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-13 Grade Level:
Specialized Experience: One year equivalent to at least the next lower grade (GS-12). Specialized experience is defined as work that involves functioning in either a capacity performing training, analyst or information system duties of a claims management process. Examples of specialized experience include, but are not limited to:
  • Conducting reviews to analyze the quality of completed rated cases;
  • Conducting evaluations and reviews on a quantitative or qualitative basis of claims development programs and operations to determine the effectiveness in meeting established goals and objectives;
  • Preparing or conducting training activities;
  • Identifying knowledge/skill gaps and plan training strategies;
  • Providing and implementing data for one or more information management systems accurately and timely or providing technical guidance and direction to staff in the daily operation and maintenance of claims management systems.
There is no education substitution for the specialized experience requirement at the GS-13 level.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements:The work normally involves mental rather than physical exertion. There may be some walking, standing, and carrying of light items such as papers, books, claims folders, and files from one desk to another or for returning to storage. Carts are utilized to carry large number of claims folders. This will require the incumbent to push or pull the cart from one area to another.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:There is no authorized substitution of education for the specialized experience required at the GS-13 level. Employment Type: OTHER

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