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Public Service Administrator Jobs (NOW HIRING)

A & Associates

MO - Public Administrator

Saint Louis, MO · On-site

Public Administrator Role INTRODUCTION A & Associates is a reputable staffing agency with a proven ... Maintain contact with Wards, Protectees, and their service providers by timely responding to emails ...

City of Sandusky

Public Works Administrator

Sandusky, OH · On-site

$80K - $130K/yr

... the Administrator is responsible for the overall direction and management of the Department of ... Further, Public Services Division contains units including Forestry, Water Distribution, Sewer ...

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Public Service Administrator information

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$41K

$96.6K

$135.5K

How much do public service administrator jobs pay per year?

As of Jul 24, 2026, the average yearly pay for public service administrator in the United States is $96,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $105,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Public Service Administrator, and why are they important?

To thrive as a Public Service Administrator, you need strong leadership, organizational, and policy analysis skills, typically supported by a bachelor's or master's degree in public administration or a related field. Familiarity with government budgeting systems, project management software, and compliance regulations is often required. Excellent communication, decision-making, and conflict resolution abilities set outstanding administrators apart. These skills ensure efficient management of public resources, effective service delivery, and the achievement of organizational goals in the public sector.

What is the difference between Public Service Administrator vs Public Policy Analyst?

AspectPublic Service AdministratorPublic Policy Analyst
Required CredentialsBachelor's degree in public administration, political science, or related field; often a master's preferredBachelor's or master's degree in public policy, political science, or related field
Work EnvironmentGovernment agencies, non-profits, public institutionsThink tanks, government offices, research organizations
Employer & Industry UsagePublic sector management, administrative rolesPolicy research, analysis, and development
Common Search & ComparisonOften compared for administrative roles in public sectorCompared for policy research and analysis roles

Public Service Administrators focus on managing public sector organizations, overseeing operations, and implementing policies. Public Policy Analysts analyze and develop policies, conduct research, and provide recommendations. While both roles work within the public sector, Administrators handle management tasks, whereas Analysts focus on policy analysis and research.

What is a Public Service Administrator?

A Public Service Administrator is a professional who manages and oversees the operations of government departments or public agencies. They are responsible for implementing policies, supervising staff, managing budgets, and ensuring that services are delivered efficiently to the public. Public Service Administrators often serve as a liaison between government officials and the community, helping to address public needs and improve organizational performance. Their work plays a crucial role in maintaining the effectiveness and accountability of public sector organizations.

What are some common challenges Public Service Administrators face when coordinating projects across multiple departments?

Public Service Administrators often manage projects that require input and cooperation from several departments, which can present challenges such as aligning different priorities, ensuring clear communication, and managing varying timelines. Balancing these factors requires strong organizational and interpersonal skills, as well as the ability to negotiate and resolve conflicts diplomatically. Success in this area often depends on building strong relationships with key stakeholders and maintaining transparency throughout the project lifecycle.
More about Public Service Administrator jobs
What cities are hiring for Public Service Administrator jobs? Cities with the most Public Service Administrator job openings:
What states have the most Public Service Administrator jobs? States with the most job openings for Public Service Administrator jobs include:
What job categories do people searching Public Service Administrator jobs look for? The top searched job categories for Public Service Administrator jobs are:
What are popular job titles related to Public Service Administrator jobs? For Public Service Administrator jobs, the most frequently searched job titles are:
Public Service Administrator jobs near you
Infographic showing various Public Service Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,596 per year, or $46.4 per hour.
Northern Field Services Manager (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

Northern Field Services Manager (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

State of Illinois

Des Plaines, IL • On-site

$8.5K - $9.4K/mo

Full-time

Retirement

Posted 17 days ago

State Of Illinois rating

7.9

Company rating: 7.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

13th of 50 rated states

Job description

Job Requisition ID: 57348
Opening Date: 07/09/2026
Closing Date: 07/23/2026
Agency:Department of Revenue
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial
Bilingual Option: None
Salary: Anticipated Starting Salary $8,571 - $9,414 monthly
Job Type: Salaried
Category: Full Time
County: Cook; Winnebago
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Supervisory (Management Bill) Exclusion from RC062 Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Northern Field Services Manager (Public Service Administrator option 2) for our Northern District offices in Rockford and Des Plaines with headquarters in Des Plaines, IL. The successful candidate will travel to both locations to manage and oversee staff who are involved in serving the taxpayers by responding to inquiries in person, by email or on telephone with assistance on their individual income tax, business income tax, withholding tax, sales and use tax, and business registration. If you have at least 3 years of experience working with current Illinois and Federal tax laws, returns, accounts and processes, or a related field, then we want you! Don't let this opportunity pass you by. Apply now before time runs out!
Essential Functions
  • Under general direction, plans, assigns, and reviews the activities of Northern Field Services staff, in Rockford and Des Plaines, engaged in the registration and maintenance of business accounts, and provides information and guidance to Illinois and out-of-state taxpayers or their representatives, claimants and others relating to tax programs administered by the Illinois Department of Revenue (IDOR).
  • Serves as full line supervisor.
  • Confers and communicates clearly with taxpayers, their representatives and others answering phone and written inquiries.
  • Directs, coordinates and participates in a variety of special projects as instructed by the Division Manager.
  • Responds to complex, sensitive or controversial Sales and Use, Individual, Business and Withholding Income taxes inquiries following the guidelines of specific tax laws, regulations, and rulings.
  • Advises Division Manager of corrective action taken in reassigning priorities to ensure completion of work in a satisfactory manner.
  • Prepares and maintains production and inquiry status records.
  • Interfaces operations with other areas of IDOR and other State Agencies, e.g., Bulk Sales, Collection Services, Illinois Liquor Control Commission, etc., to resolve procedural conflicts or policy problems, and/or to request procedural information assistance with reference to interrelated problems.
  • Performs other duties as required or assigned, which are reasonably within the scope of duties enumerated above.

Minimum Qualifications
  • Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in business administration, tax accounting or tax law.
  • Requires prior experience equivalent to three years of progressively responsible administrative experience in accounting or finance with related tax accounting work in Sales and Income tax.

Preferred Qualifications
  • Three (3) years of experience working with current Illinois and Federal tax laws, rules and regulations or working in tax related field.
  • Three (3) years of professional work experience analyzing tax returns and documents for completeness and making independent decisions on complex cases.
  • Five (5) years of supervisory experience in staff development, to include establishing employee goals, evaluating employee performance, and serving discipline as needed.
  • One (1) year of experience managing a supportive agency program.
  • Four (4) years of experience evaluating program initiatives, staff utilization and employee motivation to meet area objectives.
  • Four (4) years of professional experience utilizing GenTax or similar tax operating software.
  • Three (3) years of experience exercising judgment and discretion in developing, implementing and interpreting policies and procedures.
  • Four (4) years of experience developing and administering a training program, e.g., creating visual presentations and associated materials.
  • One (1) year experience speaking to various groups conveying policy and procedures in a manner easily understood by diverse audiences.

Conditions of Employment
  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
  • Requires the ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver's license.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement
The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.
IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud Platinum recipient of the 2026 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity-both culturally and professionally-IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.
Work Hours: Monday - Friday; 8:30am - 5pm
Headquarter Location: 9511 Harrison St, Des Plaines, Illinois, 60016
Work County: Cook
Agency Contact: Brent Stice
Email: Brent.Stice@illinois.gov
Posting Group: Leadership & Management
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

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Hours and flexibility

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Get the full story on Breakroom

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About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

Social media

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