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Public Service Officer Jobs (NOW HIRING)

Triton College, IL

Public Service Officer

River Grove, IL · On-site

$18.50/hr

Posting Details Posting Summary Posting Number S00623P Position Title Public Service Officer Position Type Hourly Department Police Essential Function Assist Police Officers with non-police related ...

City of Tyler

Public Service Officer

Tyler, TX · On-site

$19.77/hr

Provides support with daily procedures of Customer Service. Performs miscellaneous assignments as requested by the Data Management Supervisor. Initiate investigations and complete follow up ...

County of Shasta

Public Safety Service Officer

Redding, CA · On-site

$43K - $55K/yr

This Public Safety Service Officer position, if applicable, shall receive an additional three dollars ($3.00) per hour to base wages if assigned to areas where criminally charged persons are confined.

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How much do public service officer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for public service officer in the United States is $36,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $40,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a public service officer, and why are they important?

To thrive as a Public Service Officer, you need strong analytical, organizational, and communication skills, typically supported by a relevant degree in public administration or a related field. Familiarity with government regulations, case management software, and reporting systems is often required. Excellent interpersonal skills, cultural sensitivity, and ethical judgment help you effectively serve diverse communities and resolve conflicts. These competencies are vital for ensuring efficient public service delivery and maintaining public trust.

What are some common challenges public service officers face when interacting with the public, and how can they effectively handle these situations?

Public Service Officers often encounter individuals who may be stressed, upset, or in crisis, which can make communication challenging. Successfully navigating these interactions requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Officers are typically trained in conflict resolution and de-escalation techniques, enabling them to diffuse tense situations while maintaining professionalism. Building trust and showing empathy are key strategies that help officers foster positive community relationships and resolve issues effectively.

What is a public service officer?

A public service officer works at a police department, providing community support and customer service. In this role, your duties include administrative tasks essential to the functions of the department, such as filing warrants, issuing permits, and distributing information to government officials and the public. You are not a law enforcement officer and do not perform any of the legal duties of a police officer. Qualifications for the job include a high school diploma or GED certificate, prior job experience in an administrative or clerical role, interest in a career in policing, customer service experience, and strong written and verbal communication skills.

More about Public Service Officer jobs
What cities are hiring for Public Service Officer jobs? Cities with the most Public Service Officer job openings:
Who are the top companies hiring for Public Service Officer jobs? The top employers for Public Service Officer jobs are:
What states have the most Public Service Officer jobs? States with the most job openings for Public Service Officer jobs include:
What are popular job titles related to Public Service Officer jobs? For Public Service Officer jobs, the most frequently searched job titles are:
Public Service Officer jobs near you
Infographic showing various Public Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,000 per year, or $17.3 per hour.

Public Service Officer

Triton College, IL

River Grove, IL • On-site

$18.50/hr

Full-time

Posted 21 days ago

Job description

Posting Details
Posting Summary
Posting Number
S00623P
Position Title
Public Service Officer
Position Type
Hourly
Department
Police
Essential Function
Assist Police Officers with non-police related matters, such as securing buildings and assisting citizens
Qualifications
Education: High school diploma or equivalent
Licensure: Valid driver's license
Schedule: Flexible work schedule
Responsibilities
1. Provide assistance as needed to the Police Department
2. Operating telecommunication equipment
3. Foot patrol
4. Other duties as assigned
Posting Date
07/23/2026
Closing Date
Special Instructions to Applicants
1. Rate of pay is $18.50 per hour, maximum 28 hours per week
2. Official transcripts required prior to employment (if applicable)
3. Recommended candidate for hire will be subject to pre-employment screenings
4. Triton College is an AA//EOE
Quicklink for Posting
https://jobopenings.triton.edu/postings/2517

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