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Public Service Officer Jobs (NOW HIRING)

City of Paramount

Community Service Officer

Paramount, CA · On-site

$5.8K - $6.4K/mo

Public Safety; Public Works; Community Services, and Finance. With an operating budget of $50.4M ... Additionally, the Community Service Officer will provide information and assistance to citizens at ...

Elk River

Community Service Officer I

Elk River, MN · On-site

$24.45/hr

Responds to non-criminal public calls for service. (i.e. lock-outs, motorist assists, found property, etc.) * Provides other support to police officers as needed/directed. (i.e. traffic control, non ...

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How much do public service officer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for public service officer in the United States is $36,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $40,500.00 per year, depending on experience, location, and employer.

What is a public service officer?

A public service officer works at a police department, providing community support and customer service. In this role, your duties include administrative tasks essential to the functions of the department, such as filing warrants, issuing permits, and distributing information to government officials and the public. You are not a law enforcement officer and do not perform any of the legal duties of a police officer. Qualifications for the job include a high school diploma or GED certificate, prior job experience in an administrative or clerical role, interest in a career in policing, customer service experience, and strong written and verbal communication skills.

What are the key skills and qualifications needed to thrive as a public service officer, and why are they important?

To thrive as a Public Service Officer, you need strong analytical, organizational, and communication skills, typically supported by a relevant degree in public administration or a related field. Familiarity with government regulations, case management software, and reporting systems is often required. Excellent interpersonal skills, cultural sensitivity, and ethical judgment help you effectively serve diverse communities and resolve conflicts. These competencies are vital for ensuring efficient public service delivery and maintaining public trust.

What are some common challenges public service officers face when interacting with the public, and how can they effectively handle these situations?

Public Service Officers often encounter individuals who may be stressed, upset, or in crisis, which can make communication challenging. Successfully navigating these interactions requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Officers are typically trained in conflict resolution and de-escalation techniques, enabling them to diffuse tense situations while maintaining professionalism. Building trust and showing empathy are key strategies that help officers foster positive community relationships and resolve issues effectively.
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Public Service Officer jobs near you
Infographic showing various Public Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,000 per year, or $17.3 per hour.

Community Service Officer

University of San Francisco

Campus, IL

$27.30/hr

Full-time

Re-posted 22 days ago

University Of San Francisco rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

231st of 620 rated colleges and universities

Job description

Job Title:

Community Service Officer

Job Summary:

GENERAL SCOPE OF POSITION:
A Community Safety Officer follows a leadership model that practices values based and community policing principles when responding to the needs of the community. In following this model, a Community Safety Officer practices leadership that is collaborative, creative, adaptive, based on influence, is multi-directional, and non-coercive. A Community Safety Officer provides services with the understanding that leaders, followers, and participants develop a common purpose to achieve mutual goals.
A Community Service Officer is responsible for parking enforcement in campus parking lots as well as observing and reporting to Public Safety Dispatch all suspicious occurrences and personal and physical security matters that need the attention of university authorities. A Community Service Officer also assists Public Safety Officers direct participants at special events.
As part of the larger staff in Student Life, Public Safety employees collaborate and cooperate across divisions and departments to create a supportive University community which encourages student learning and development in the Jesuit Catholic tradition. The mission of Student Life is to fully support holistic student development within a social justice framework centered in preparing students to be caring, socially responsible citizens in our global and local community.

Full Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Write parking citations on USF Campus Property.

  • Provide security at campus functions such as dances, athletic events, receptions, special presentations, and escorts.

  • Monitor and report violations of University rules, regulations and applicable criminal laws while performing duties.

  • Drive the night safety shuttle within a general mile radius of campus and provide safety escorts to the USF community.

  • Assist the Public Safety Systems team with support and maintenance for the campus emergency phones and departmental panic buttons

  • Provides front desk and building security at designated USF property, ie. 101 Howard St., San Francisco. This security includes ensuring only approved students, faculty, staff, building tenants, and visitors are allowed entry.

  • Upon the Sergeant/OIC discretion, assist with low level door access/lockouts.

  • Create positive, collaborative, and professional relationships with the universitycommunity

QUALIFICATIONS:

Education High School Diploma or GED

Strength and Agility Possess sufficient strength and agility necessary to perform the duties of a CSO. May include walking buildings, climbing stairs, carrying heavy objects, etc.

Certifications Valid California Driver's License, current Consumer Affairs Guard registration card, Department of Justice Straight Baton Certification card. Red Cross Basic First-Aid and CPR Certification is PREFERRED.

SELECTION PROCESS:

This process consists of three parts:

Review of resume/application

Interview with Director

Reference check that may consist of a review of character references and work history

Candidates who successfully complete phases may be hired on a part-time basis to fill in

Full-Time/Part-Time:

Full time

Pay Rate:

Hourly

Salary Range :

$27.30 per hour

What University Of San Francisco employees say

Benefits

Hours and flexibility

Workplace

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