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Public Service Officer Jobs (NOW HIRING)

City of Colton, CA

Part-time Community Service Officer

Colton, CA · On-site

$27.44 - $33.35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Community Service Officer is a non-sworn position class responsible for law enforcement and ... One (1) year of experience in clerical, administrative and/or public contact experience. SPECIAL ...

City of Belen

Public Service Aid (PSA)

Belen, NM · On-site

$40K/yr

_____ Public Service Aid (PSA) FULL-TIME REGULAR Starting annual salary $40,705.60 ($19.57 an hour ... Communicates to superiors and to fellow officers all information obtained in the field which is ...

CITY OF CHEYENNE

Police Community Service Officer

Cheyenne, WY · On-site

$42K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Community Service Officer (CSO) JOB TITLE: Community Service Officer (CSO) CLASSIFICATION: Non ... Answer telephones, respond to requests and inquiries from the public and departmental personnel in ...

CITY OF CHEYENNE

Police Community Service Officer

Cheyenne, WY · On-site

$42K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Community Service Officer (CSO) JOB TITLE: Community Service Officer (CSO) CLASSIFICATION: Non ... Answer telephones, respond to requests and inquiries from the public and departmental personnel in ...

Keck Medicine of USC

Community Service Officer

Los Angeles, CA · On-site

$4.5K - $6.0K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

USC Department of Public Safety (DPS) Title: Community Service Officer Who We Are: The University of California (USC) is a leading private research university located in Los Angeles - a global center ...

City of Burlington, VT

Community Service Officer

Burlington, VT · On-site

$61K - $69K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

BPD Community Service Officer Department: Police Opening Date: 07/28/2026 Closing Date: 8/24/2026 ... Ability to apply tact and discretion in working with the public. * Ability to establish and ...

Oak Park

Community Service Officer

Oak Park, IL

$4.1K - $5.5K/mo

DEFINITION To perform a variety of public service, customer service and law enforcement related duties and responsibilities that do not require the services of a sworn police officer; and to perform ...

USC Gould School of Law

Community Service Officer

Los Angeles, CA

$4.5K - $6.0K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

USC Department of Public Safety (DPS) Title: Community Service Officer Who We Are: The University of California (USC) is a leading private research university located in Los Angeles - a global center ...

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How much do public service officer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for public service officer in the United States is $36,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $40,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a public service officer, and why are they important?

To thrive as a Public Service Officer, you need strong analytical, organizational, and communication skills, typically supported by a relevant degree in public administration or a related field. Familiarity with government regulations, case management software, and reporting systems is often required. Excellent interpersonal skills, cultural sensitivity, and ethical judgment help you effectively serve diverse communities and resolve conflicts. These competencies are vital for ensuring efficient public service delivery and maintaining public trust.

What are some common challenges public service officers face when interacting with the public, and how can they effectively handle these situations?

Public Service Officers often encounter individuals who may be stressed, upset, or in crisis, which can make communication challenging. Successfully navigating these interactions requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Officers are typically trained in conflict resolution and de-escalation techniques, enabling them to diffuse tense situations while maintaining professionalism. Building trust and showing empathy are key strategies that help officers foster positive community relationships and resolve issues effectively.

What is a public service officer?

A public service officer works at a police department, providing community support and customer service. In this role, your duties include administrative tasks essential to the functions of the department, such as filing warrants, issuing permits, and distributing information to government officials and the public. You are not a law enforcement officer and do not perform any of the legal duties of a police officer. Qualifications for the job include a high school diploma or GED certificate, prior job experience in an administrative or clerical role, interest in a career in policing, customer service experience, and strong written and verbal communication skills.

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Public Service Officer jobs near you
Infographic showing various Public Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,000 per year, or $17.3 per hour.

Community Service Officer Supervisor

Harper College

Palatine, IL

$4.2K - $5.6K/mo

Full-time

PTO

Re-posted 11 days ago

Harper College rating

9.2

Company rating: 9.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

15th of 618 rated colleges and universities

Job description

Supervises non-sworn Community Service Officers. Assigns duties as workload priorities dictate and oversees assignment completion. Approves vacation days, monitors sick time, meets regularly to discuss operations, proposes operational adjustments when appropriate, and initiates corrective action when needed. Evaluates department non-sworn Community Service Officers skills/conduct and provides direct employee feedback on an ongoing and immediate basis. Prepares annual evaluations as well.

Coordinates work schedules for non-sworn Community Service Officers relating to the demands of the emergency communications center and patrol that are assigned for the 11:00 pm - 7:00 am shift. 

Oversees the impartial enforcement of Harper College policies, Village and City Ordinances, County Ordinances, State and Federal laws.

Identifies training needs and recommends/obtains appropriate training courses to ensure that the core competencies required of non-sworn personnel are developed and maintained at a professional level. 

Responsible for all applications used by the Harper College Police Department. Including, LEADS, CAD/RMS, Lenel, Simplex, SimpleK, etc.

Manages the computerized access control system for all buildings and classrooms. Interacts with internal and external resources to act as a liaison for and to resolve problems and issues within the security environment.

Research/investigates/recommends infrastructure needs and system updates required to conduct the affairs of the Harper College Police Department

Ensures employee compliance with mandates of the current labor contract.

Assists the department in identifying and placing the necessary procedures in place to ensure professionalism in the emergency communications center.

Community Service Officer Supervisor will also perform the duties to include assisting College personnel, and visitors, and enforces College rules and regulations, works in tandem with the Police Officers when called upon, provides service and protection to the people and property of Harper College, and is proactive in providing a safe environment for employees, students, and the public.

Community Service Officer Supervisor will also perform communications/dispatch duties and is responsible for the safety of the members of the HCPD who conduct field operations and act as a resource for the institution. Additionally, they serve as a resource via radio and telephone to all other divisions of the College. Patrol functions include the opening and closing of facilities as requested, conducting crime prevention checks of college assets, enforce parking regulations, and resolving various issue that do not require the services of a Police Officer.

Serves as a role model to all department personnel.

Instills the Institutional Core Values: integrity, respect, excellence and collaboration, through every interaction and deed.

Performs related duties as assigned.

Education:      Bachelor's Degree in Criminal Justice or related field or equivalent experience required. 

Experience:    5 year's supervisory experience required, preferably in a law enforcement setting. 10 years preferred, Prior supervisory experience. Must have a good working knowledge of Computer Aided Dispatch (CAD) systems, preferably the ARMS system. Working knowledge at a municipal or PSAP emergency communication center and or prior law enforcement. Must have or have the ability to obtain and maintain Full LEADS certification.

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