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Public Service Officer Jobs (NOW HIRING)

_____ Public Service Aid (PSA) FULL-TIME REGULAR Starting annual salary $40,705.60 ($19.57 an hour ... Communicates to superiors and to fellow officers all information obtained in the field which is ...

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Public Service Officer information

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$44.5K

How much do public service officer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for public service officer in the United States is $36,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $40,500.00 per year, depending on experience, location, and employer.

What is a public service officer?

A public service officer works at a police department, providing community support and customer service. In this role, your duties include administrative tasks essential to the functions of the department, such as filing warrants, issuing permits, and distributing information to government officials and the public. You are not a law enforcement officer and do not perform any of the legal duties of a police officer. Qualifications for the job include a high school diploma or GED certificate, prior job experience in an administrative or clerical role, interest in a career in policing, customer service experience, and strong written and verbal communication skills.

What are the key skills and qualifications needed to thrive as a public service officer, and why are they important?

To thrive as a Public Service Officer, you need strong analytical, organizational, and communication skills, typically supported by a relevant degree in public administration or a related field. Familiarity with government regulations, case management software, and reporting systems is often required. Excellent interpersonal skills, cultural sensitivity, and ethical judgment help you effectively serve diverse communities and resolve conflicts. These competencies are vital for ensuring efficient public service delivery and maintaining public trust.

What are some common challenges public service officers face when interacting with the public, and how can they effectively handle these situations?

Public Service Officers often encounter individuals who may be stressed, upset, or in crisis, which can make communication challenging. Successfully navigating these interactions requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Officers are typically trained in conflict resolution and de-escalation techniques, enabling them to diffuse tense situations while maintaining professionalism. Building trust and showing empathy are key strategies that help officers foster positive community relationships and resolve issues effectively.
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Who are the top companies hiring for Public Service Officer jobs?

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What states have the most Public Service Officer jobs?

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Infographic showing various Public Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,000 per year, or $17.3 per hour.

Part-time Community Service Officer

City of Colton

Colton, CA

$4.3K - $5.7K/mo

Part-time

Re-posted 6 days ago


Key responsibilities

  • Perform non-sworn law enforcement and crime prevention duties such as investigating crimes, traffic collisions, and incidents, and preparing reports.

  • Coordinate and schedule community safety programs, develop and present Crime Prevention programs, and engage with the community through newsletters, social media, and media contacts.

  • Assist police officers with non-emergency duties, including completing routine reports, collecting evidence, enforcing vehicle codes, and providing information to the public.


Job description

Definition The City of Colton Police Department is recruiting for several part-time Community Service Officers. This is a continuous recruitment, however, may close at any time when sufficient applications are received. Interested and qualified candidates are encouraged to apply as soon as possible.

DESCRIPTION: Under general supervision, is assigned to perform non-sworn, non-emergency, uniformed, law enforcement and crime prevention duties; parking enforcement, to take and prepare a variety of reports; may assist with traffic control; and perform other related duties as assigned. DISTINGUISHING CHARACTERISTICS: The Community Service Officer is a non-sworn position class responsible for law enforcement and crime prevention duties. Essential Functions EXAMPLES OF ESSENTIAL FUNCTIONS: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities.

Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Investigates a variety of crimes, traffic collisions or incidents; interviews parties, witnesses, and victims; prepares accurate written reports. Coordinates, determines, and schedules community-related safety programs; develops, schedules, and presents Crime Prevention programs; contacts and engages businesses regarding Crime Prevention activities; compose newsletters and social media content, public service announcements, news releases and engages with members of the media.

Enters, modifies, updates, and retrieves computer data regarding stolen and recovered property, drivers' licenses, vehicle registration, warrants, and other information from state and federal law enforcement systems. Respond to non-emergency calls for service. Assist and provide information to motorists and the general public.

Properly recover, maintain and process property and evidence. Enforces California Vehicle Codes, municipal codes, and tows and impounds vehicles when appropriate. Compile, tabulate and verify statistical data and reports.

May perform animal service duties. Assist police officers with non-emergency duties; complete routine police reports; conduct non-hazardous investigations; collect evidence at crime scenes; appear in court as a witness. Interacts with the District Attorney Office; briefs and communicates cases, related materials, evidence, and special handling or delivery requests.

Inspect police vehicles for proper operation and safety. Schedule routine vehicle maintenance and repair. Perform minor mechanical repairs and adjustments such as changing flat tires, light bulbs, emergency equipment, or police radio equipment.

Obtain estimates and arrange for the service and repair by designated outside agencies or vendors for automotive repairs or installation of equipment. Maintain and monitor vehicle equipment and supplies. Jump start vehicles with inoperable batteries Presents testimony or evidence in court when necessary.

Safely search, process, monitor, escort and transport arrestees to hospitals and jail facilities in accordance with safe practices and Department policies. May perform police dispatch duties as assigned. Administer first aid as necessary.

Maintain prompt and regular attendance. Perform other duties as assigned. Qualifications TRAINING AND EXPERIENCE: Education: A high school diploma or GED equivalent is required.

AND Experience: One (1) year of experience in clerical, administrative and/or public contact experience. SPECIAL REQUIREMENTS: Possession of a valid California Class "C" driver's license issued by the California State Department of Motor Vehicles and good driving record. Possession of, or ability to obtain, a PC832 within one year from date of appointment.

At least 18 years of age upon appointment. Additional Information RECRUITMENT AND SELECTION PROCESS Interested and qualified candidates are encouraged to apply as soon as possible. Application can be made at governmentjobs.com Applications will be reviewed on a regular basis, and qualified candidates will be invited to participate in an oral board interview

Successful candidates will have their names added to the eligibility list for one (1) year. This list will be used to select hires for this part-time opportunity. Candidates who are being considered for hire, will go through a thorough background.

Candidates who complete the background process successfully, will have a final interview with the Chief of Police. At that time, the Chief will make his hire selections. *THIS IS A PART-TIME POSITION.

THERE ARE NO BENEFITS ASSOCIATED WITH PART TIME EMPLOYMENT.