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Public Services Assistant Jobs (NOW HIRING)

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Public Services Assistant information

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$24.5K

$47K

$60.5K

How much do public services assistant jobs pay per year?

As of Jul 16, 2026, the average yearly pay for public services assistant in the United States is $47,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Public Services Assistant, and why are they important?

To thrive as a Public Services Assistant, you need strong organizational skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with library management systems, office software, and basic research databases is typically required. Excellent interpersonal skills, patience, and clear communication help you serve diverse patrons and support team collaboration. These abilities ensure efficient public service delivery, positive patron experiences, and smooth daily operations.

What are some examples of public service jobs?

Public service jobs include roles such as public librarian, police officer, firefighter, social worker, and administrative assistant in government agencies. These positions often require knowledge of public policies, community engagement skills, and sometimes specialized certifications or training. They typically involve serving the community and maintaining public safety and welfare.

What is the difference between Public Services Assistant vs Library Assistant?

AspectPublic Services AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer service or administrative tasksHigh school diploma; some positions may prefer library science coursework or certifications
Work EnvironmentPublic offices, government agencies, community centersLibraries, educational institutions, community centers
Employer & Industry UsageGovernment agencies, public service organizationsPublic and academic libraries, educational institutions
Common Search & ComparisonOften compared for customer service, administrative duties, and public interactionCompared for library operations, customer assistance, and information management

Both roles involve assisting the public and performing administrative tasks, but Public Services Assistants typically work in government or community settings focusing on public service delivery, while Library Assistants are primarily based in libraries, focusing on managing library resources and helping patrons find information.

What skills do you need for public services?

Public Services Assistants need strong communication and interpersonal skills to interact effectively with the public. They should also have organizational abilities, basic computer skills, and the ability to handle multiple tasks in a fast-paced environment. Customer service experience and knowledge of relevant policies can enhance job performance.

What jobs will no longer exist in 2030?

Public Services Assistants are unlikely to see their roles disappear by 2030, as they provide essential community support and administrative functions. However, some routine administrative or manual jobs may be automated or replaced by technology, such as data entry clerks or basic customer service roles, requiring new skills like digital literacy. Adaptability and ongoing training will be key for job security in the evolving public service sector.

What are some common challenges faced by Public Services Assistants, and how can they be effectively managed?

Public Services Assistants often encounter challenges such as managing high volumes of patron inquiries, addressing diverse community needs, and adapting to rapid changes in library technology or procedures. Effective time management and strong communication skills are crucial for staying organized and providing excellent service. Building familiarity with library resources, proactively seeking training opportunities, and collaborating closely with other staff members can help overcome these challenges and ensure a positive experience for both patrons and team members.

What are Public Services Assistants?

Public Services Assistants are staff members who support the daily operations of public service institutions, such as libraries, community centers, or government offices. Their duties typically include assisting patrons with inquiries, managing resources, maintaining records, and helping with events or programs. They play a key role in ensuring that visitors have a positive experience and that services are delivered efficiently. Public Services Assistants often work directly with the public, so strong communication and organizational skills are important in this role.

What is a public services assistant?

A public services assistant is a role that involves providing support and information to the public in settings such as government offices, libraries, or community centers. The job typically requires strong communication skills, customer service abilities, and familiarity with relevant policies or procedures.
What cities are hiring for Public Services Assistant jobs? Cities with the most Public Services Assistant job openings:
What are the most commonly searched types of Public Services jobs? The most popular types of Public Services jobs are:
What states have the most Public Services Assistant jobs? States with the most job openings for Public Services Assistant jobs include:
Infographic showing various Public Services Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,045 per year, or $22.6 per hour.
Public Services Assistant

Public Services Assistant

Supreme Court of the United States

Washington, DC • On-site, Remote

$63K - $101K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Summary
This is a full-time position with the Public Information Office at the Supreme Court of the United States in Washington, D.C.
Closing Date: Wednesday, 07/22/2026, 11:59 PM ET
Please note that this vacancy has a limit of 200 applicants. The job opportunity announcement will automatically close if that limit is reached prior to the closing date. Prior applicants need not reapply.
Learn more about this agency
Duties
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The Public Services Assistant is often the first point of contact for the public and press in person, on the telephone, and electronically at the Supreme Court. The Public Services Assistant responds to a high volume of requests for information, including general inquiries about the Court, assistance with finding materials on the Court's website, and requests for Court documents. The Public Services Assistant is responsible for obtaining, updating, and distributing resources and reference materials, including Court schedules, case materials, and Court publications. The Public Services Assistant prepares Court orders and opinions for public release, manages the seating process for press on Court session days, and supervises film crews. This role coordinates frequently with other Court offices to meet public and press needs, provides assistance in managing a large file system and in retrieval of documents to support the work of the office, maintains office supplies, and performs other administrative duties as assigned. The Public Services Assistant reports directly to the Public Information Officer and is supervised by the Deputy Public Information Officer.
Requirements
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Conditions of employment
  • Meet Experience Requirements (see Qualifications)
  • Employment is subject to successful completion of a security background check.
  • If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See: www.sss.gov

Qualifications
One to two years of experience in a busy office environment is strongly preferred. Candidates must possess the ability to effectively engage with the public and press using tact and diplomacy, often under tight time constraints. Requires the ability to develop strong working relationships with staff throughout the Court and with reporters who cover the Court. Requires a working knowledge of the general operations and history of the Court, attention to detail, strong organizational skills, computer skills, and an ability to work with minimum supervision. Requires discretion and good judgment in dealing with sensitive information or in responding to reporters. Ability to communicate clearly, courteously, and effectively both orally and in writing is required. Ideal candidates will have prior experience in a federal or state court and/or in a communications office.
Education
A bachelor's degree is required.
Additional information
Working for the Supreme Court of the United States offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. Additional benefits include flexible spending accounts, long-term care insurance, and the SmartBenefits transit subsidy.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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