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Public Services Assistant Jobs (NOW HIRING)

Wilson & Company

Public Services Manager

Salina, KS

$70 - $80/hr

... public agencies to define and explain the roles of our Railroad Field Services. * Meet withthe ... Grow and build a team underneath this role to assist in national exposure and representation.

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$60.5K

How much do public services assistant jobs pay per year?

As of Aug 6, 2026, the average yearly pay for public services assistant in the United States is $47,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a public services assistant?

To thrive as a Public Services Assistant, you need strong organizational skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with library management systems, office software, and basic research databases is typically required. Excellent interpersonal skills, patience, and clear communication help you serve diverse patrons and support team collaboration. These abilities ensure efficient public service delivery, positive patron experiences, and smooth daily operations.

What is the difference between Public Services Assistant vs Library Assistant?

AspectPublic Services AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer service or administrative tasksHigh school diploma; some positions may prefer library science coursework or certifications
Work EnvironmentPublic offices, government agencies, community centersLibraries, educational institutions, community centers
Employer & Industry UsageGovernment agencies, public service organizationsPublic and academic libraries, educational institutions
Common Search & ComparisonOften compared for customer service, administrative duties, and public interactionCompared for library operations, customer assistance, and information management

Both roles involve assisting the public and performing administrative tasks, but Public Services Assistants typically work in government or community settings focusing on public service delivery, while Library Assistants are primarily based in libraries, focusing on managing library resources and helping patrons find information.

Do public services assistants get paid?

Public services assistants typically receive a salary or hourly wage for their work, which varies depending on the employer, location, and experience. They may also be eligible for benefits such as health insurance and paid time off. Compensation is often determined by government pay scales or organizational budgets.

What are some common challenges faced by public services assistants, and how can they be effectively managed?

Public Services Assistants often encounter challenges such as managing high volumes of patron inquiries, addressing diverse community needs, and adapting to rapid changes in library technology or procedures. Effective time management and strong communication skills are crucial for staying organized and providing excellent service. Building familiarity with library resources, proactively seeking training opportunities, and collaborating closely with other staff members can help overcome these challenges and ensure a positive experience for both patrons and team members.

What is a public services assistant?

Public Services Assistants are staff members who support the daily operations of public service institutions, such as libraries, community centers, or government offices. Their duties typically include assisting patrons with inquiries, managing resources, maintaining records, and helping with events or programs. They play a key role in ensuring that visitors have a positive experience and that services are delivered efficiently. Public Services Assistants often work directly with the public, so strong communication and organizational skills are important in this role.
What cities are hiring for Public Services Assistant jobs? Cities with the most Public Services Assistant job openings:
What are the most commonly searched types of Public Services jobs? The most popular types of Public Services jobs are:
What states have the most Public Services Assistant jobs? States with the most job openings for Public Services Assistant jobs include:
Public Services Assistant jobs near you
Infographic showing various Public Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,045 per year, or $22.6 per hour.

Public Services Manager

Wilson & Company

San Bernardino, CA

$70 - $80/hr

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

Wilson Sporting Goods rating

9.0

Company rating: 9.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

3rd of 61 rated fashion and textile manufacturers

Job description

Wilson & Company, Inc., Engineers & Architects is currently seekingaPublic ServicesManagerto support our Railroad Field Services team.We are looking for a candidatewith great communication skills who enjoys working with a team in a fast-paced environment.

This role is focused on building and maintaining strong client relationships, navigating public funding processes, and ensuring that projects are delivered with clarity, efficiency, and professionalism.As a Public Agency Manager, you will represent Wilson & Company externally while driving collaboration internally, bridging the gap between client needs and technical project execution. This is an opportunity to bring your public agency expertise, communication skills, and strategic thinking to projects that impact communities and shape the future of transportation.

Essential Job Functions:

  • Serve as the primary point of contact for assigned public transportation agency clients (DOTs, cities, counties, transit agencies, etc.).

  • Lead client communications both written and verbal, ensuring clarity, professionalism, and responsiveness.

  • Guide clients through project initiation, approvals, and delivery processes.

  • Manage and negotiate contracts, ensuring terms align with both agency needs and Wilson & Company standards.

  • Provide expertise on public funding mechanisms, grant opportunities, and project financing options.

  • Collaborate with internal project managers, engineers, and leadership to align deliverables with client needs.

  • Represent Wilson & Company at meetings, conferences, and public forums to strengthen visibility and credibility.

  • Travel as needed to meet with clients, attend negotiations, or support project delivery.

Responsibilities

  • Work with management team to coordinate meetings with public agencies.

  • Schedule and lead meetings with public agencies to define and explain the roles of our Railroad Field Services.

  • Meet withthe railroad(s)team to coordinate project needs.

  • Develop team members to understandpublic agency needs.

  • Grow and build a team underneath this role to assist in national exposure and representation.

  • Coordinate with railroad personnel, contractors, clients, inspectors, and vendors.

  • Monitor project progress, staffing, and operational risks while resolving delays and scheduling conflicts.

  • Review schedules, reports, and documentation for accuracy and compliance.

  • Ensure all operations follow safety regulations, railroad requirements, and industry standards.

  • Support employee training, coaching, and team development.

Preferred Skills

  • Leadership, organization, and multitasking abilities.

  • Proficiency in Microsoft Office and scheduling/project management software.

  • Experience with transportation planning, rail, or infrastructure projects.

  • Familiarity with federal, state, and local funding sources for public agencies.

  • Strong problem-solving, organization, and interpersonal skills.

  • Ability to navigate sensitive or complex negotiations while maintaining positive client relationships.

  • Strategic mindset with the ability to balance short-term client needs with long-term business growth.

Preferred Experience

  • 15+ yearsworking with public agencies

  • Bachelor's degree in business, public administration, engineering, planning, communications, or a related field.

  • Strong knowledge of public funding programs and agency processes.

  • Proven track record of contract negotiations and successful client relationship management.

  • Excellent communication skills, both written and verbal.

  • Ability and willingness to travel for client meetings and project needs.

Pay Range:

  • $70-$80/hr

Please note that Wilson & Company is not currently sponsoring applicants for work visas.

About Us:

For nearly a century, Wilson & Company, Inc., Engineers & Architects, has provided award-winning engineering, architecture, planning, environmental, surveying, geospatial, and construction management services. With employees across multiple offices in the Midwest, Southwest, Rocky Mountain, and Western regions in the United States, we bring people together to practice their craft, create value, and accomplish great things.

Guided by our purpose, we help clients move from concept to completion, transforming unused spaces into productive places, underutilized facilities into efficient ones, and rural or urban challenges into achievable solutions.

At Wilson & Company, we focus on your specific needs, delivering excellence with lasting Higher Relationships in mind. By employing our core values-discipline, intensity, collaboration, shared ownership, and solutions-we create genuine experiences and lasting connections for our clients, employees, and communities.

We support our employees' success and well-being with a comprehensive benefits package, including options for health insurance, life insurance, disability coverage, paid time off, and retirement savings plans. We are proud to be an EEO employer and maintain a drug-free workplace, conducting pre-employment background checks.

Join us and be part of a culture committed to helping you achieve personal and professional success.

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