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Public Services Assistant Jobs (NOW HIRING)

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Public Services Assistant information

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$24.5K

$47K

$60.5K

How much do public services assistant jobs pay per year?

As of Jun 16, 2026, the average yearly pay for public services assistant in the United States is $47,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Public Services Assistants typically do not earn $10,000 a month without a degree; most roles in this field have lower salaries. High-paying jobs that can reach this level without a degree often include specialized sales, real estate brokers, or entrepreneurial ventures, but they usually require experience, skills, or licensing rather than formal education. Achieving such income generally involves advanced skills, certifications, or business ownership rather than entry-level public service roles.

What are the key skills and qualifications needed to thrive as a Public Services Assistant, and why are they important?

To thrive as a Public Services Assistant, you need strong organizational skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with library management systems, office software, and basic research databases is typically required. Excellent interpersonal skills, patience, and clear communication help you serve diverse patrons and support team collaboration. These abilities ensure efficient public service delivery, positive patron experiences, and smooth daily operations.

What is the difference between Public Services Assistant vs Library Assistant?

AspectPublic Services AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer service or administrative tasksHigh school diploma; some positions may prefer library science coursework or certifications
Work EnvironmentPublic offices, government agencies, community centersLibraries, educational institutions, community centers
Employer & Industry UsageGovernment agencies, public service organizationsPublic and academic libraries, educational institutions
Common Search & ComparisonOften compared for customer service, administrative duties, and public interactionCompared for library operations, customer assistance, and information management

Both roles involve assisting the public and performing administrative tasks, but Public Services Assistants typically work in government or community settings focusing on public service delivery, while Library Assistants are primarily based in libraries, focusing on managing library resources and helping patrons find information.

What jobs will no longer exist in 2030?

Public Services Assistants are unlikely to see their roles disappear by 2030, as they provide essential community support and administrative functions. However, some routine administrative or manual jobs may be automated or replaced by technology, such as data entry clerks or basic customer service roles, requiring new skills like digital literacy. Adaptability and ongoing training will be key for job security in the evolving public service sector.

What are examples of public service jobs?

Public service jobs include roles such as public librarian, postal worker, firefighter, police officer, social worker, and government administrative staff. These positions often require knowledge of public policies, community engagement skills, and sometimes specialized certifications or training. They typically involve serving the community and may be found in local, state, or federal agencies.

What are the duties of a service assistant?

A Public Services Assistant typically handles customer inquiries, provides information, and assists with administrative tasks in public service settings such as libraries, government offices, or community centers. They may also perform clerical duties, maintain records, and ensure a welcoming environment, often requiring good communication skills and familiarity with relevant tools or software.

What are some common challenges faced by Public Services Assistants, and how can they be effectively managed?

Public Services Assistants often encounter challenges such as managing high volumes of patron inquiries, addressing diverse community needs, and adapting to rapid changes in library technology or procedures. Effective time management and strong communication skills are crucial for staying organized and providing excellent service. Building familiarity with library resources, proactively seeking training opportunities, and collaborating closely with other staff members can help overcome these challenges and ensure a positive experience for both patrons and team members.

What are Public Services Assistants?

Public Services Assistants are staff members who support the daily operations of public service institutions, such as libraries, community centers, or government offices. Their duties typically include assisting patrons with inquiries, managing resources, maintaining records, and helping with events or programs. They play a key role in ensuring that visitors have a positive experience and that services are delivered efficiently. Public Services Assistants often work directly with the public, so strong communication and organizational skills are important in this role.
What cities are hiring for Public Services Assistant jobs? Cities with the most Public Services Assistant job openings:
What are the most commonly searched types of Public Services jobs? The most popular types of Public Services jobs are:
What states have the most Public Services Assistant jobs? States with the most job openings for Public Services Assistant jobs include:
Infographic showing various Public Services Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,045 per year, or $22.6 per hour.
Library Public Services Assistant - 529466

Library Public Services Assistant - 529466

The University of Alabama

Tuscaloosa, AL • On-site

$15.48 - $18.56/hr

Full-time

Posted 26 days ago


University Of Alabama rating

6.9

Company rating: 6.9 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

388th of 537 rated colleges and universities


Job description

Pay Grade/Pay Range:  Minimum: $15.48 - Midpoint: $18.56 (Hourly N2)


Department/Organization: 219101 - University Libraries


Normal Work Schedule: Wednesday - Friday 8:00am to 5:00pm; Saturday 10:00am to 6:00pm; Sunday 11:00am to 7:00pm.


Job Summary: The Library Public Services Assistant assists patrons in the use of the library and its resources. Creates, edits, and maintains records in libraries online database system. Supports various library units depending upon department assigned, any of the following: reserves and current periodicals, circulation, interlibrary loan, acquisitions and government documents, library ordering, purchasing and budgeting. Obtains and lends materials outside the University campus. Provides routine library facilities and equipment support. May supervise student workers.


Additional Department Summary: Assists with delivery of materials to Distance Education Students. Assists with the retrieval and delivery of UA materials to UA faculty, staff and students. Assists with all operations involved in distributing UA materials to other institutions requesting them. Designs workflow documentation. Provides direction and guidance to student assistants. Initiates the Lending and RapidILL process by performing searches in the online catalog; verifying UA ownership of requested materials; insuring that materials are delivered in a timely manner to other institutions; insuring that delivery of materials to consortia partners is met within established time limits; insuring delivery of materials to Distance Education students in a timely manner; insuring delivery of materials to UA patrons in a timely manner; and negotiating extended loan terms or overdue fine impositions. Utilizes library automated system modules to input data or search for moderately difficulty records. Applies basic knowledge of a limited number of software packages such as email, print and electronic document processing or specialized applications used by the unit. Communicates with other library departments, university offices, and outside agencies.
This position has scheduled desk and chat hours and assists with all Circulation Services as needed, including the night and weekend rotation schedule.


Required Minimum Qualifications: High school diploma or GED and two (2) years of library experience; OR associate's degree or higher and some library experience.


Skills and Knowledge: Basic knowledge of word processing, spreadsheet and email applications. Ability to communicate clearly, both verbally and in writing. Ability to interact in manner with patrons and co-workers. Must have sensitivity to deadlines. Ability to work in team environment. Understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues.


Preferred Qualifications: Supervisory experience in a library environment. Experience in using different software applications to maintain files and produce necessary documents.


Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.


Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.

The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

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